Hotel Capitol

Neagra Str. 9, Cluj-Napoca, 400011, Romania

1 Review

Hotel Capitol
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85%

Satisfaction Very Good
Excellent
21%
3
Very Good
57%
8
Average
7%
1
Poor
14%
2
Terrible
0%
0

N/A

Value Score No Data

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Good For Solo
  • Families0
  • Couples75
  • Solo100
  • Business83
  • mykitten's Profile Photo

    Good accommodation but as usual no customer servic

    by

    The hotel ticks all the right boxes for price and cleanliness etc but as for customer service - there is none!

    The mini bar didnt have what it said it would have and a bottle was opened. We told reception - OK they said. Whatever that means. Also the shower door was broken and it took 5 minutes of jiggling about to get it to close - not my idea of fun on a holiday. Again we told reception - OK they said - again whatever that meant!
    Buffet breakfast consists of local meats - sausage and hams, fried egg or omelette, many different types of coffee and teas, pasties, fresh fruit and cheese - good selection

    Check in is 1pm and check out 12noon.

    The shower never did get fixed.

    Unique Quality: Situated in a nice area with some good views of the surrounding area.

    Directions: just off str. victor babes

Comments

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