Best Western Palace Hotel Polom

Hviezdoslavova 22, Zilina, 01001, Slovakia
#3 of 7 hotels in Zilina
Bad (2.0 out of 5.0) 1 review
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Based on 22 reviews
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Value Score

Poor Value

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be careful with high ratings for this hotel

Bad (2.0 of 5.0 stars)
by written on September 19, 2011

The hotel location is located at the start of the pedestrian area in Zilina, which is good and bad. It is directly across the street from the entrance to Zilina train station, which is frequented by some not so savory characters,particularly after dark...enough said.

The hotel entrance is not well labelled. What you first see coming from the train station is the entrance to the casino in the hotel. If you go to the end of the block you see a side entrance. i walked around the block looking for the main entrance, the one that seemed like a side entrance turned out to to be the main entrance. You will be climbing a set of stairs, which was no fun with luggage. A bit odd for a 4 star hotel entrance, I thought.

The room itself was clean and of good size. The hotel made the choice to retain and old style classic look but wanted to incorporate touches of modernity. Luxurious it was not. There was little room to open your suitcase, certainly not on the supplied furniture. Honestly, I would say this hotel could use some thoughtful renovation of the room setup and furniture.

The bathroom was clean. They advertise that steam bath is included with the shower,,,,the only problem it has a long and complicated set of instructions, honestly it was more of a hassle than it was worth. The instructions were written for someone with an engineering degree, so for someone who just wanted to take a nice shower after a long day of hiking this was a needless frustration.

I slept fine, no real problems with noise or light

Breakfast was pretty nice. The staff presented you a list of things you could select from a handout menu. other than that there was the standard spread of breads, cheeses and hams, cereals etc. The dining room seemed overly large and somewhat dark.

There is WIFI available but only on the ground floor

In general, this hotel was a bit expensive for what you get. It is not what i would expect of a 4 star hotel

Directions: across from the railway station

Nearby Best Western Palace Hotel Polom

Amenities at Best Western Palace Hotel Polom

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Continental Breakfast
  • Free High Speed Internet

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