Holiday Palace Hotel

Ctra. Nacional 340, P.K. 215,6, Benalmadena, Spain
#9 of 63 hotels in Benalmádena
Terrible (1.0 out of 5.0) 1 review

Massive letdown!!!!

Terrible (1.0 of 5.0 stars)
by written on April 29, 2013

Staff were rude and you could tell they just did not want to help! Their English was very poor! Dark dingy cold and un inviting, no smiles or welcomes from the reception staff! Room cold and smelt of drains very dark and depressing!
We went self catering so one evening we asked for room service to our room as we fancied a drink whilst getting ready, they were rude on the phone and they wanted 40€ to bring it up to our room! No way was we paying that..what a joke!
The hotel was a rip off and so not British friendly!
It was out the way a 20 minute taxi ride to the main town !!!
There was a hidden charge to everything..spoilt our 4 day break!!!!
KEEP AWAY!!!!!

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