Petit Palace Santa Cruz

4.5 out of 5 stars4.5 Stars

Munoz y Pavon 18, Seville, Andalusia, 41004, Spain

1 Review

Petit Palace Santa Cruz
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86%

Satisfaction Very Good
Excellent
25%
55
Very Good
43%
93
Average
18%
40
Poor
9%
21
Terrible
1%
4

Value Score Average Value

Similarly priced and rated as other 4.5 star hotels

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Good For Families
  • Families73
  • Couples59
  • Solo50
  • Business44
  • Style in the heart of Old Seville

    by

    This hotel is extremeley chic, elegant and clean. I would say, meticulously maintained to the point you could eat off the floor. It had a refurb in 2006 and we have just returned from a 3 night break there and we were so impressed. The staff are friendly but not as happy and welcoming as you might hope but even so they will help if asked and are moderately courteous. However, that seems to be the Seville way. Only in one or two bars/restauarants were any of the staff good with service. The room we had was one of the smaller ones but even so for a couple it was more than adequate. We booked through Late Rooms and got a good rate. The hotel is ideally situated for exploring the old town of Seville (which in our opinion is the only place to stay and see). No noise, sound sleeps, a couple of terrace areas and a stunning atrium at the entrance. Very modern bathrooms which are seperated from the main bedroom fully only by frosted glass. Free use of internet via two laptops in the atrium area. Tip - don't have breakfast at the hotel unless you are not bothered about saving the euros - it's 12 euros a head and we breakfasted round the corner at several places for only 3 euros each. All in all, a superb hotel and if we were going back we would definitely book here again.

More about Petit Palace Santa Cruz

Wonderful location, boutique feel...

by TripAdvisor Member PrincessMJ

The hotel was about 20 minutes from Seville Airport and about 30 euros as we arrived on a Bank Holiday. I went with a friend for a girls weekend and found the hotel to be clean and modern. I would not say it was cheap and tacky, but I would say that it combines the traditional with the contemporary - and this isn't everyones cup of tea.

The rooms were clean and tidied during the day. We were their for 2 nights and breakfast was included in our deal. I found the breakfast to be adequate and had a large selection, only in quite a small room. Sorry I can't enthuse about breakfast but it isn't really my thing.

The area the hotel is in is very central, but be warned Seville in general is a city to get lost in - even with a map you will find yourself wandering aimlessly down little windy roads (cobbled also, so not very good for anyone with a disability). However, that said I found the people to be wonderfully friendly and I was forcefully encouraged to remember that 3rd year senior spanish that I thought I had long forgotten! I would go back to this hotel and Seville in an instant it was wonderful.

Great Hotel

by TripAdvisor Member jayster

I stayed back here in October and forgot to post. I think this was a great place and great value. The interior is funky and a great mix of "old meets new". The front desk staff was always very friendly. Parking in a garage is available (for an extra charge). But we had unusually bizarre parking luck and found a nearby space on the street. The room was a nice size (considering that it is in a city in Spain).

The bathrooms are top-notch. The showers are unbelievable! You can adjust everything from which jets to use to the radio station.

I very highly recommend it.

Wouldn't rush back to hotel but loved Seville

by TripAdvisor Member Ann Mac

Hotel was entirely adequate for our stay, but wasn't good enough to lure us back or recommend it to others. Staff were pleasant. Rooms were 'trendyish ' but poorly designed & cheaply decorated. Beds were extremely hard, wallpaper was starting to peel off, carpet was badly stained & bathroom poorly designed. Wouldn't like to stay here in a year or 2 when it's ageing as I think it will be in quite a state of disrepair. The towel rail at head height as you stepped out of the shower was especially dangerous for those over 5' 10"! Wi-fi only worked for one of the days we were there. No bar was a bit of a disadvantage especially as everywhere closed on new year's eve in Seville & it was hard to get a drink. Quite a hardship when you're a Scot!

There was one huge plus though for the hotel - the location. Wow! Near to some fabulous bars & so easy to walk everywhere. Seville is a great place & well worth a visit, don't know where you'd stay instead though as there is a severe lack of hotels in Seville.

Loved Seville - Could have found a better hotel

by TripAdvisor Member HHeller

This hotel was everything it promised -no more, no less. Amazingly trendy and right in the middle of everything (although it is so easy to get lost in the Santa Cruz district. ALWAYS take a map - and we´re quite use to the area).

While it was entirely adequate for our stay, I´m sure we could have found something better and I don´t think I could recommend it to others.

The staff were nice enough, although we only interacted with them at check in and check out. The rooms were very modern- they seemed to have a real Ikea feel and were on the smaller side. The bed was a let down - all asethics but lacking real comfort.

There was one huge plus though for the hotel - the location. We couldn´t have asked for anything better! Near to some fabulous bars & so easy to walk everywhere. Seville is a great place & well worth a visit, don't know where you'd stay instead though as there is a severe lack of hotels in Seville.

Driving? Don't even think about staying here!

by TripAdvisor Member LKP-VA

Using a rental car, it took us from 8:30 p.m. until midnight to finally settle the issues of 1) where is the hotel? and 2) where do we put the car? If you only have one night to spend in Seville (as we did), don't spend it here - you'll waste it on these issues!

Part of the parking problem was that they have about three spaces out front (at a busy, tiny local intersection) and then they send you to a parking garage that is many blocks away that is full when you arrive (they don't reserve any spots for guests of the hotel), then they act surprised that you found it was full, and then they tell you to try another garage that is plainly too far away to walk back from, so you go in search of what you hope is legal street parking (and you worry all night that maybe where you finally parked was not legal and your car will be gone by the time you walk back to it in the morning).

Finally back at the hotel by midnight, you reach for the TV remote (at this "high-tech" hotel), and find there isn't one. You go to the front desk, and they don't have a spare. Tough luck.

The room itself is otherwise adequate, but not nearly as nice as the pictures of the lobby imply. The prior comments about cheap plastic we found to be true. The hotel itself is situated at a rather busy little intersection, and our room was noisier than it should have been (enough to make sleeping difficult, even with the use of a noisemaker). Lastly, the beds were way too hard, and in December they had no blankets to speak of (we froze in the wee hours, using a throw and the one blanket in the closet).

Honestly, this was one of the most stressful travel experiences we've had, hotel-wise. I really can't recommend staying here, especially if you don't already know how to get there and you have a car to store.

Lisa from Williamsburg, VA

Ups&downs

by TripAdvisor Member GiancarloRoma

Period: 29dec-3jan (5nigths)
Price: €560,00 (dbl)
IN:
- LOCATION (5pts):
just in the heart of the city 5 minutes from the Cathedral (if you're good enough to find the rigth way) and the Casa de Pilato;
- SERVICE (4pts):
simple but efficient;
- BUILDING (4pts):
e renewed sevillan patio, v quite.

OUT:
- ROOM (2/3pts):
design room a little bit too small;
- BATH ROOM (0pts):
when the design is everything but functional. The bathroom is a glass box inside the room ... no locking door ... so you've to be v close to the person who is sharing the room with you!!!

a little luxury in the old town

by TripAdvisor Member gsjrs

Great location, when you can find it! Sevilla is the city to get lost in so be prepared and don't stress when you get lost in the narrow windy streets of the Barrio Santa Cruz, it's part of the experience of Sevilla! You won't be the only one walking around with a map!

The hotel was a little more expensive than we would have preferred, however, we were staying over New Year's Eve so it was expected. And on New Year's Eve we received a complimentary small bottle of Cava to celebrate!

The rooms were quite spacious compared to other hotels we stayed in through Spain. Lots of room for two people!

The bathrooms are big and bright, the shower is like a waterfall and the tub was long enough for a tall person (a luxury after some of the standup showers in other hotels). The beds were very comfy, but I prefer a hard bed, my problem is with feather pillows, which i can't stand.

There is accessible free internet in the lobby 24hrs, provided another guest isn't using the computers. When we need directions to Lisbon, they front desk staff we very helpful, even allowing us behind the counter to print off a map from the computer. There isn't a lot of interaction with the staff, but when you need something they are there with a smile.

Breakfast was a little pricey, instead I'd suggest taking a right outside the hotel down the street to the best little bakery and pick up a cheap croissant and coffee.

And because the hotel is located in old town Sevilla, don't bring your car. Instead take a taxi because they know where the hotel is and it's a lot more convenient and hassle free!

Excellent Hotel

by TripAdvisor Member londonanubis

We spent Christmas 2006 here (23-27/12). Excellent service. Comfortable room. Excellent buffet breakfast (including hot food).
Two laptops in the public area free to use. Small new hotel with "cool" interior. 10 minutes walk from the Cathedral. Local bars and restaurants 2 minutes walk. Murillo Gardens 2 minutes walk. Wouldn't hesitate to use again. Staff have very good English.

Christmas Eve is family time in Seville and bars and restaurants
close in the evening. However some hotels have restaurants available.

Excellent one or two areas for improvement

by TripAdvisor Member Mike340

We stayed for 4 nights and the special rate of €90 included breakfast, very good value for such a quality hotel.

As others have said, it is a little difficult to find even on foot and I would certainly discourage anyone from going to that part of Seville by car. We walked from the last stop of the airport bus in about 10 minutes.

The building was a college and has been revamped in a very modern and somewhat cold style with too much white marble for my taste, but unusual and quite attractive. The three-way shower in our room did not have sufficient water pressure to get full benefit, but had it done so, it would have resulted in even more water going on the bathroom floor as the spacious shower cubicle is open at one end, a rather thoughtless piece of design.

The breakfast is comprehensive, although I'm not sure who'd want strawberry cheesecake and chocolate cake for breakfast, but as it is served until 1030 or 1100 I suppose you could make an early start and come back for a mid morning snack.

The location is excellent and the staff are friendly and unusually helpful. There are many bars and restaurants in the area, and the hotel is 10 minutes walk to the Cathedral and only a little further to the main shoppping area and the Santa Justa railway station.

There are two computers available free of charge at all times, a nice touch.

The only drawback was that none of the interior doors have rubbers strips to deaden the terrible sound when they slam shut and as is normal in hotels, people seem to start slamming doors at ungodly hours. I did suggest to the receptionist that rubber draught strips in the door frames might be a very simple and effective 'low tech' solution to the only negative aspect of staying here, hopefully they will heed this feedback.

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 Petit Palace Santa Cruz

We've found that other people looking for this hotel also know it by these names:

Petit Palace Santa Cruz Seville
Petit Palace Santa Cruz Hotel Seville

Address: Munoz y Pavon 18, Seville, Andalusia, 41004, Spain