Holiday in Belsana
Just returned from a 10 night stay in the hotel belsana in porto colom,well what can a say about my stay at this hotel,,well to be honest a bit of a mixed bag.
Firstly i will concentrate on what a found to be the bad points,starting with the room which was very small,couldnt swing a field mouse in the bathroom and every night there was a horrible smell coming up from the drains that stank of a hamsters cage that had'nt been cleaned for 6months,the room and veranda was never swept or sheets changed in ten days all the cleaner did was make your bed every day also you had to beg for loo roll at reception which was very thin sheets that if you were not careful your fingers went through it [--------------------]in turn ended up on the towels from wiping your hands which also were not changed either in ten nights,the plus point of the room was its stunning views which did make up for living in a binroom for ten nights,but be careful if booking we were told every room had a sea view they dont about a third do,but maybe the rooms that dont get cleaned.
THE CANTEEN FACILITIES.
The dining area was pleasantly decorated and was air conditioned,the food to be honest was;nt that bad you get every bit of chicken you can think of apart from the fillets,plenty salad but more green peppers than the tasty red ones,pork chops,lamb chops etc the same menu day in day out ,but it would be unfair to slate the food it was fine. The staff are really helpful as my wife coughed an her teeth ended up in the soup urn she got into a bit of a panic and didnt want to make a fuss and mention it ,so once lunch was over we approached the chef and he retrieveed her teeth so we are much obliged to him as false teeth arent easy to get in porto colom.
Well,that was [---] but am sure people enjoyed it just we didnt,it consisted off a 10min game of bingo oops forgot the half hour kids disco which was the same tunes routine every night thank the lord it was only 30mins but kids seemed to enjoy it,well they took part lets just say instead,also there was a naff ten question quiz which the same young boy about sixteen won wearing a burberry baseball cap won three out of three nights a attended,probly a really clever chap,cough splutter!!!am no daft me eh!the only saving grace was a nice family we meet from newcastle,big hello too MICKEY...LISA...HOLLY..BIG RANGERS FAN .....AND LAST BUT NOT LEAST WEE SOPHIE A RIGHT WEE GEM,who helped us through the entertainment nights of pain,especially MICKEY the night he stubbed his toe ,which gave him a bit of a limp the evening the disco dancing competion was on ,which mickey won walking across the dance floor for a packet of crisp at the bar,thats how bad the rest were!!!but the beach at porto colom is grat but there aint much in the way of night life ,so if ye like it quiet head there,you will love it and thats only my opinions on belsana truth be told knock some doh off the price of it an even a would go back.
We have just arrived back form the Hotel Belsana on the 9th Setember and we had a fantastic time. None of us have ever went all inclusive before, I found this amazing. The hotel was clean and we got clean towels every day and our beds made ( i'm used to making my and my four kids beds myself!!). The food was good and the choice good and came in abundance!! If something ran out 10 mins before closing they brought out a brand new tray!! Coming from Northern Ireland we are used to the best of food especially meat and we were never hungry, remember you are in a forign country!! Breakfast was 8-10, Lunch 1-2.30 restaurant/12-4 pool side and dinner 1830-2100, for those who complained about food not being available 24/7 wise up, would you cook 12 hrs a day, I don't think so!!
The entertainment is a bit groovy, like everything you have to make the best of what you have got and that's exactly what we did!! A bit more thought in this department would be useful. Stef at the pool bar was the nicest person you could meet and never stopped smiling!!
The beach nearby is amazing and is a must !! Golden sand and clear blue sea, beautiful.
There are a lot of restaurants and pubs around and the square has plenty of choice again for pubs and restaurants and live music some nights. The Bees Nees is a good for food and sangria. The chanpagne sangria at Ollies is a must!
We hired a car which made things easier for us, 12 miles away is Cala d'or which has all the shops you will need!! There is a bus service to cala d'or every day.
Tea/Coffee is available at breakfast, by the pool and at dinner from the bar, so I can't understand why some reviews have said there was none beyond breadfast. The only thing is when the water well feeding Porto Colom gathers salt water and it makes its way into the supply, YUCK! This is usually sorted quite quickly, during our stay we had this problem 1 day. Bott;ed water is available at reception for 1.50 euro.
As a relaxing holiday we give Porto Colom and the Hotel Belsana the thumbs up, all four of us had a wonderful time and would definately go back, infact I wish I was there NOW !!
As they say, some people make it there life work to complain!!
Norma/Gary/Nichola/Ross (Northern Ireland)
Had a great time
Wewere really worried about our holiday having read the reviews, but we had a terrific time. The hotel was clean, the staff were friendly and helpful with any dificulties we had, the food was tasty and as repetative as you wanted it to be. (If you wanted chips, pasta or rice at every meal - you could have it!) However, if you wanted a variety, then the choice was there. We were a family of four who never ate the same things twice. The pool area is very busy but you expect that in a family orientated hotel. A few more sunbeds and parasols would be good though. There were activities for adults and children every day if you wanted to join in, the entertainers could be a bit more enthusiastic and actually they should give the job to Alex the barman as he went out of his way to make your holiday as enjoyable as possible. The rooms are a bit neat for 4 people, however, this has nothing to do with the hotel as it is the tour operators that state the rooms are acceptable for 4 people. Porto Colom is lovely and just like a typical spanish fishing port. As a family we were worried about nightclubs and drunken louts, but there was none of this. This hotel is an ideal location for a quiet family holiday. The only complaint we had was other guests who abuse the all inlcusive package and leave a complete mess behind them, however, this could happen anywhere and is not the Belsana's fault.
We stayed here in august 2006 for 10 nights (2 adults 2 kids) This is a 3 star all inclusive hotel, but having stayed in other 3 stars, this should really be a 2 star. The breakfast resteraunt closed at 10am and no other snacks or food were available until 12pm. This then shut at 4pm with no other source of food till 6;30pm. The evening entertainment was average and repetetive but Jenny and Joel, the two reps were really nice and friendly and did their best, (having been to another hotel last year in Alcudia where Jenny was a rep, we can say that this was due to the hotel not the reps). The rooms where tiny and dirty, We had to ask for our sheets and towels to be changed after being there 7 nights.
The english staff there were very friendly but the spanish staff were quite ignorant and looked bored all the time. Steph from the pool bar was rushed off her feet while the other bar staff kept leaving her.
All though we expected kids, we didn't expect groups of teenagers to be constantly throwing themselves in the pool, making it impossible for my kids to go in there, while their parents were nowhere to be seen, and there is no lifeguard to tell them off.
We did enjoy our holiday, the food was edible but didn't really differ, but we wouldn't go again. We got it quite cheap and got what we paid for.
Jenny and Joel, the hotel is beneath you, go to a better hotel and use your talents where they will be appreciated. All in all, the hotel needs a revamp and needs to reconsider opening the pool food bar earlier so that food is constantly available, oh and buy some more parasols, 1 for every 8 sunbeds kind of doesn't work
abbi, alex, and kids