Ibis Irun

Ibis Irun

Hotel Class: 2 out of 5 stars2 Stars - 1 Review and 54 Opinions

Auda De Letxumborro 77, , Irùn, Basque Country 20

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86%

of people enjoy staying here

3.5 our of 5 stars 55 Opinions

Excellent
 
4
Very Good
 
25
Average
 
19
Poor
 
5
Terrible
 
2

Our Members Say

  • albertolds profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Worst hotel experience ever

This was the worst hotel experience ever. After check-in, room 206 was assigned to us. When we opened the door of the room, the smell of tobacco was unbearable. We asked for another room and the answer was that there was none available. As compensation they would offer breakfast next morning. We had to sleep with the windows open, coping with the intense exterior noise. Next morning, we spoke to the manager who denied accepting responsibility, arguing that the room in fact did not smell to tobacco. He even laughed at me (saying that I might have a problem) and denied me another room. We left the hotel although we had already paid for the next two nights. No compensation or even excuse what so ever. Worst treatment I have ever received in a hotel. No more Ibis for me.

Unique Quality: None

  • Opinion of Price: N/A
  • Related to: Road Trip

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