Elba Carlota

4 out of 5 stars4 Stars

Urb. Fuerteventura Golf Resort, Ctra Jandia, Km 11
Hotel Elba Carlota
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91%

Satisfaction Excellent
Excellent
40%
358
Very Good
36%
318
Average
14%
129
Poor
4%
40
Terrible
3%
28

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Solo
  • Families76
  • Couples77
  • Solo87
  • Business85

More about Elba Carlota

Enjoyable Stay at the Elba Carlota

by TripAdvisor Member gtsankey

Selected the Elba Carlota based on a pleasureable stay at its Sister hotel, the Elba Sara, next door but one, in 2003.

The hotel is situated in a block of 4 buildings, the Elba Sara, the commercial centre, the Carolta and the Sheraton (see image). It is a short taxi ride from the airport (we paid €10), the entrance faces the golf course and the rear is directly on the beach, separated only by a block paved walkway. The beach is part natural and part man made. The result is two or three really nice small bays with clear water and a gently sloping sandy beach (see image). A cafe has been built at the end of one of the rocky restraining walls, providing a great place for a beer or coffee (see image). The centre of the resort is a 20 min walk or a short free bus ride away. Everything you need though is available in the commercial centre centre next door, there is a large Spar, a nice chinese restaurant a burger king, a nice pizza/ice cream bar etc. We were Half board at the Elba Carlota so we used these at a lunch time and enjoyed the fayre.

The staff at the hotel are excellent, friendly, helpful and able to converse in several languages. I'm no expert in running an hotel but the impression I was given was that there did not seem to be any demand management. Sometimes at the bar there were 9 people waiting to be served and the hard working barmaid run off her feet then 30 min later there were nobody in the bar. In the restaurant the piles of dishes on tables were not cleared and several food choices had run out and were not replenished. This is difficult to manage I know but it caused annoyance with the guests and on occasions I could see the staff were a bit stressed.

The room we stayed in was fine (447), plenty of storage room, clean, sea/pool view and relatively quiet. The walkway to the rooms is tiled and any high heels or trolleys would sound quite loud. The shower screen didn't form a seal with the bath and the water leaked onto the floor, the shower though was powerful and refreshing.

If fine dining in a romantic setting is high on your priority list then you will be dissapointed with the Elba Carlota. I found the seating arrangement uncomfortable, the table for two was 6 inches away from the next table to the side and you could not push your chairback without bumping into the person behind you, then you had to squeeze past everyone else if you were in the middle of a row. The food, for me, only just about reached "satisfactory" and as with many hotels it was only slightly warm. Breakfasts were not too bad. We did not try the other restaurant in the hotel (Arrecife) this may give a better dining experience.

The pools are clean and safe, the animation team work hard but are not intrusive. There are oudoor cinema shows and a facility to play Wii computer games on a big outdoor screen.

The clientel were Spanish, French, German and English/Irish, over 50's or young families. The young children seemed to have a whale of time in the kiddies pool and play area.

The hotel is close to airport and the planes are low when they go over the hotel. On a Saturday it was around one every 15mins and one every 30mins on the other days. This is not ideal but it should not spoil your stay.

In summary we had a good break in a decent hotel in a great location. The weather was clear and in the high 20's °C.

Mum loved her 80th at the Carlota!

by TripAdvisor Member sandizzzz

We stayed at the Elba Carlota in November 07.

If you are OK with driving abroad - hire a car, pick up at the airport on arrival. Drive to the Carlota (10MINS). Parking is easy, straight outside the hotel. Use the car to site-see the island. Day of departure you can use the car to put all your luggage in and use the hotel until time to go. No waiting for buses or taxis just leave when you are ready. I hired the cheapest 4 door on the net.
The roads are empty once you're out of town and there are plenty of coves, beaches, mountains, villages to explore. watch out for the speed limits tho', the local police are always looking to make a few euros!

HOTEL: Modern, new & clean
STAFF: some good some bad (uninterested and miserable)
BAR: All-inc customers always last to get served
ROOM: Clean & compact, nice bathroom
RESTAURANT: Big, well staffed
FOOD: Repetitive, typical All-inc.
ENTERTAINMENT: Fuerteventura's got talent! Good, Bad & Hopeless.
POOL: Nice
BEACH: Man made, sea is not as clear as further south.
LOCATION: Perfect, in the middle of the island, close to the Airport - you do see all incoming flights, as the hotel is directly in the approach to the airport.
WEATHER: 2 overcast days, got chilli in the evening, 21-27deg

Sister, Mum & myself went to celebrate Mum's 80th birthday and to have a relaxing, quiet break, for which it was spot-on.

I must commend the Maitre D (Head waiter). We bought a cake and balloon which the staff of the restaurant hid till after the evening meal. The Maitre D bought them over along with some champagne! Then he got the whole crowd in the restaurant to sing happy birthday to Mum - it made her day. He even had a little dance with her!

Lovely Relaxing Break but Very Windy!!!

by TripAdvisor Member MayDay42

We normally stay at the Barcelo Caleta de Fuste and decided as we weren't with the kids we would try the new Elba Carlota just down the road. A lovely hotel, very spacious, very clean, staff very polite. Lovely pool area where you could get a sunbed anytime of the day (unlike the Barcelo where you have to be up by the pool by 7am to get a bed!!!). We had the best room ever. BUT we paid more to have a Senior Suite and it was lovely. Great little shop in the hotel. All the staff so polite and helpful and always someone cleaning - the hotel was spotless. Nice that it had two separate bars so if you wanted a drink after dinner and didn't fancy the entertainment or the kids songs you could pop upstairs and a lovely spacious bar with a good atmosphere. We did watch the Tom Jones impersenator and he was superb! Only downside was the food - not as good as the Barcelo and a lot of the times the food was over cooked and the bacon for breakfast more fat than meat. But the staff were superb. We ate out a few evenings - lovely chinese restaurant at the shopping precinct which is 5 mins walk away and has a great SPAR and lots of lovely shops. We did try and book at the hotels other restaurant but it was always full booked and you have to pay I think about 20 euros extra and it is not open every eve.

Weather was very very windy - we had never experienced this in previous years so was a bit dissappointed that we did not get the wall to wall sunshine with a little breeze we normally had - so beware if its cloud and breezy you can still burn!!!!

Think the Barcelo food better and there are more 11-16 year olds at the Barcelo but if we wanted a hols on our own again would definatley come back to the Carlota and book Bed and Breakfast and then just have a couple of evening meals in the restaurant.
But Barcelo alot busier, no sun beds but definately better food.

I think if they get the food right at the Carlota it will become a very popular hotel. We don't play golf so not sure what the golf course was like.

So all in all we had a lovely break.

Mostly lovely !

by TripAdvisor Member BIGSIL

My partner and I (both in our seventies) have recently (6 Feb)returned from a two week all-inclusive stay in this hotel. We were delighted with the room, the enormous bed was great ! The bathroom was superlative, with bath, shower and bidet. Unfortunately, the wall-mounted over-bath shower was set too high on a wall bracket for my shortish partner to reach, (it woould have been more user-friendly mounted on a vertical sliding rail) but she loved the bath. Linen and towels were changed regularly. We feel that some improvements could be made to the dining facilities. There was plenty of food, and small signs were placed on top of hotplates to identify the various meats and fish, but these were often missing, and those that were there tended to be written mainly in Spanish and German, as were those for the salad dressings and dips. It wasn't always easy to tell at sight pork fillets from chicken breasts or fish fillets ! Some foods tended to be under-cooked, although the attendant cook would, if asked, cook items for a little longer, if he/she spoke English, which was infrequent. The main bar was excellent, although occasionally under-staffed, leading to long waits for service. All staff were very pleasant and helpful, although some minor matters dealt with by the reception staff were not always easily handled.
All in all, a pleasant and enjoyable holiday in a clean and attractive hotel with very good grounds, pools and surroundings. We would certainly go there again.

Chillout venue

by TripAdvisor Member MacDNorthWales

We have just returned on 23rd Feb from a week all inclusive booked through Lastminute.com. Our carrier was Thomas Cook from Manchester and we had 2 hr delay on outward flight and 2.5 hr delay on return.
We had paid extra for a sea view and were initiallly given a room with an extreme side sea view which is what most rooms have so paying extra for this is a bit of a swiz. We refused to unpack and after contacting recption we were given a front sea view room. Rooms are basic for a 4* hotel but very clean but bed has long single pillow that is not comfy as its too thin and not any use for reading in bed.
Safes in rooms are large but pricey (3 x Euros per day) and not included in 'all inclusive' (neither is mini bar). Safe is electronic and ours was apt to lock our belongings up needing service man to unlock!
Hotel is clean with AI from 10am till 11 pm. Drinks are not watered and beer is local Dorada. Can also get branded Campari and Pernot on AI. Wine with with meals was basic Spanish White Red or Rose..
Pool and gardens were clean and excellent with plenty sun beds for this time of year.

Restaurant was not crowded with no queues but laid out with wobbly tables that were very close together but all had cotton table cloths. Food choice was excellent with some basics (salad, salamis etc) at lunch and dinner always present. There was lots of variety of fresh bread and at least one different main meal course every meal. A Chinese theme one day, Mexican the next, grilled sardines, turkey, chicken and beef and may types of fish including Tuna. Food was often just warm. Every lunch and dinner there were chefs who cooked fresh pasta, meat and fish in front of you. Similarly omlettes (ham and cheese) and fried eggs at breakfast.

We enjoyed the food.

The poolside bar was good for drinks and had a nice seating area on decking. Main bars did not have comfy seats. There was a different entertainment each nigh including live music. This commemced either at 8 pm or at 10 pm

Hotel is popular with Spaniards, Italian families and Germans and with British Saga customers, many on long stay. It is quiet and peaceful in the hotel and in that part of the resort with no nightclubs so not a place for those who want night life. Planes pass overhead with some noise but not many at night and this did not disturb us. However if you have a sea view there are blinding sodium lights on towers on the prom that remain lit all night and shine into the rooms.

Highlights for us was clenliness of rooms and the variety of food so don't be put off by those who want burgers with everything. You can get chips, hot dogs, beans and pizza so we can't understand why people go to MCDonalds and Burger King.

The rice pudding was to die for

Time for a chill out holiday?

by TripAdvisor Member Lynneblue

This hotel is very nice. The best bed I have slept in on holiday. Very clean, comfortable and nice beach area in front of the pool area. (lagoon style to keep the waves away). It is a little isolated - and the night life very low key. New golf course and apartments are being built in the area, so its sure to become a more popular destination soon. (no buildig noise was noticed while we stayed there). Some plane noise, but nothing that was disturbing.

The Atlantico Centre is 3- 5 minutes walk from the hotel holds a number of open area free concerts (or indoor if the winds get too much). Nice touch. Also an indoor bowling alley and cinema complex. A number of eating places. Plus a nice little pub called Revolver/Revolution. (upstairs in the far left hand corner) showing most of the football matches - nice food and good service here.

Beach area is secluded, however if you want more water sports - 15 minute walk along a promenade - then some scrub land - will get you to the main horseshoe beach - wind surfing, scuba diving, boat trips, dolphine watching, marine life. Its all there.

The hotel was only finished in July 2007 - so its all still sparkly clean. Next door to the Sheraton and the Elba Palace. A futher 15 minutes walk to the busier town centre. If thats what you want. But its not Ibiza!!

Bar staff in the pool bar can be slow at service (we went at a low peak time). Entertainment staff are not intrusive - if you dont want to paticipate - then they will not force you too. The manager is entertaining and likes to talk to you in spanish. Try it . its fun. Even if you only give him your room number in spanish - he is very happy. Gracias!!!

If you go for a spa treatment it is in the hotel next door (1 minute walk) Sheraton Hotel. Feel free to walk around all the hotels and accommodation in the area, They dont mind at all.

Have a happy holiday, we did. Its a real chill out. place, with a bit of class.

Very Nice Hotel For Families And Couples

by TripAdvisor Member Singlet0n

I have just returned from a week spent in this hotel and if you just want to chill out and do nothing then this island and hotel are for you. The hotel could not be faulted. Food selection and quality was superb, staff friendly with the rooms very nice, comfortable and serviced every day. The pool area was particularly good, probably the best in the area, although nowhere to shelter from the winds which this Island is well known for. We were two female friends who would say this is definitely not an area/hotel for singletons as it consisted mainly of families and couples, predominently Spanish. Although the hotel arranged entertainment most evenings which was fairly good, nightlife in the area is very low key.

Honeymooning

by TripAdvisor Member 123Kazzy

This hotel is beautiful in appearance, and spotlessly clean. It is a short (ish) taxi ride from the airport.

Check in was fairly straightforward, and we were greeted in our room with a bottle of sparkling wine and a beautiful sea view.

The room was cleaned daily and nicely-presented, although this was spoiled by a frequent stench of sewage that reception staff said was"due to atmospheric pressure", and also by the maid walking into our room on 2 occasions whilst we had the "Do Not Disturb" sign on the door!

On our first evening, we decided to get some cocktails by the pool. This turned out to be something of a mission - bar service was very poor. The staff at the pool bar told us rather abruptly in very limited English that we "have to go to the lobby bar to get cocktails", despite there being cocktail menus on the tables there. As we were on honeymoon, we decided not to make a fuss and went to said lobby bar. But the staff there did not understand the drinks we were asking for (again, despite them being on the menu) and told us we had to choose from a different menu(!). One member of staff was especially rude and abrupt with us. A good 20 minutes since we left our room for a drink, we handed over our money. We then waited another 15 mins for our change. With no announcement, they had gone to the shopping centre to get some change. Unfortunately we had to make a formal complaint to reception. There were at least another 2 occasions where some (not all) of the bar staff did not show a friendy, welcoming attitude, and the language barrier was an issue (we tried our hardest to speak broken Spanish).

The restaurant saved the day though - a beautiful hot buffet selection, This was the highlight of the hotel, lovely food at both breakfast and dinner, and friendly waiter service for drinks. Desserts were beautiful.

The second day into our honeymoon we discovered that neither our safe nor our fridge had been activated, despite us accepting the charge for them when we had checked in the day before. When my new husband telephoned reception and asked to have it sorted over the phone, the receptionist hung up on him. Not a very nice way to treat a guest on their honeymoon! Going to reception in person, my husband was spoken to rather rudely and had it insinuated that he should have realised the safe had not been activated at the time as he was not given an "activation code". There was no apology.

These events were upsetting, but as the holiday went on we enjoyed relaxing by the huge swimming pool, which had plenty of sunbeds and good access to a beautiful beach with turquoise water and golden sand. Entertainment was very low key in the area, and rather diabolical in the hotel itself (highlights included a half hour Parrot Show and the entertainment staff lip-syncing to CD's of Broadway musicals), but very child-friendly.

This hotel is ideal for older people (it is a Saga destination) and families with young children, but I would not reccomend it as a honeymoon hotel, although the island itself is stunning and ideal for a relaxing break.

Nice hotel in good location

by TripAdvisor Member sunluvvaBristolUK

I had a few reservations when we arrived at the carlota having read some bad reviews but can honestly say we loved the hotel & for the great price for all inc it was a bargain.

Check in was good with reception staff very chatty & friendly, we asked for 4 rooms close together & they were all side by side with pool & side sea views. The rooms were all clean with a fresh modern style & the bathroom was best I have seen, obviously this hotel is still new so no cracked tiles or aged showers.

The pool area was very spacious with a heated pool, cold pool & a childrens pool with colourful animal water features & a little slide, if you have young children its a great area for them to play & adjoining is a soft floored play area with seesaw etc. The space meant you didnt feel on top of other sun beds & there was no getting up at daylight to get a sunbed, still plenty to be had after breakfast. When the hotel was busy we found you could wait for up to 10 mins for service at the pool bar but you could get beer & soft drinks at the self serv area which if you were all inc was useful & there was always pastries, sandwhiches & fruit put out.

There is a buffet restaurant standard style for this type of hotel, again abit slow to clear plates etc when the hotel is busy & good selection of salads,fish but not much change day to day although
much better value than eating out which we found expensive for the area. Lovely sweets & we were all addicted to the rice pudding by the end of holiday. So standard but ok.

The animation team was run by 3 team members & they were great, kept our kids amused aged from 6 to 15, we were amazed that between them they ran the clubs for all ages . The mini club made sure all kids were signed in & out & they included all the older children for volley ball etc. 10 out of 10.

The evening entertainment was nothing special but we took a taxi to the Barcelo one night which was about 3 euros & the shows were on a much bigger scale . usual snake show, dire magicians at the carlota but as long as you dont take too seriously wasnt a big problem but dont go here if you want big nightly shows.

We had a childs birthday while we were there & the manager arranged a reserved table with lovely cake & champagne for all which made an 11 year olds day, we thought the gesture was so much nicer as it wasnt asked for & again the animation team shared some cake & made a fuss of the bithday girl so a nice touch.

A bonus to the location of the hotel was the small horseshoe shaped beaches at the back of the hotel 2 mins out the gate, break waters kept the waters calm although beware there is a fairly steep shelf further out. Next door is a new shopping mall, nice to stroll around with a biggish spar supermarket , bowling alley & cinema.

The only negative vwas the lobby bar which always brightly lit lacked any sort of ambience & the all inc drinks were fairly basic no frills, cola on tap & pretty uninspiring cocktails.

We would go back & talking to staff the problems with this hotel seemed to have been back in the summer when it was at full capacity but just not ready or staffed to cope. Not sure I would want to go in the busier summer months though. Lastly the planes are noisy but only for seconds as they pass over so not worth worrying over!

Good hotel and nice location

by TripAdvisor Member CailinMhor

We stayed in this hotel for a week. We got a brilliant deal on b&b through expedia. The room we had was large and airy. We also had a large balcony which was a bonus as most of the balconies seem smaller. The hotel staff were very helpful and anything we asked for was done immediately. The hotel is well maintained and the cleaning staff work every day. The food is varied and there was great choice at breakfast time. We did eat in the evenings a few times and there was also a good choice. The bar food was reasonably priced and very good service. Most of the customers were on AL packages.
There is a good sized spar right beside the hotel and it stocks all the essentials that you might need. The hotel is about a ten minute walk from the main resort. This suited us fine but a taxi costs about 3 euro so it is easily accessible. There is also a free bus service to the main resort too.
The swimming pools were lovely and the pool area never got too crowded. There is a nice sheltered beach just throught the gates of the hotel. There are some good deals in the spa in the Sheraton next door and the hotel staff are very helpful in making bookings.
We found the food in the main resort a bit hit and miss. Some places were wonderful value and good quality but others were overpriced and not very appealing.
The trip from the hotel to airport is only about 10 minutes and costs about 10 euro. The aeroplanes do fly over the hotel but it is not disturbing or very noisy, We had a wonderful time!

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 Elba Carlota

We've found that other people looking for this hotel also know it by these names:

Elba Carlota Hotel
Elba Carlota Antigua

Address: Urb. Fuerteventura Golf Resort, Ctra Jandia, Km 11