Bitacora

4 out of 5 stars4 Stars

Calle California, 1, Playa de las Americas, 38660, Spain
Spring Hotel Bitacora
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93%

Satisfaction Excellent
Excellent
50%
744
Very Good
32%
484
Average
11%
171
Poor
3%
59
Terrible
1%
22

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Business
  • Families84
  • Couples84
  • Solo90
  • Business100

More about Bitacora

fantastic staff

by TripAdvisor Member paula66

we had to fly out to tenerife last year as our daughter who lives there was ill in hospital,the staff at bitacora were so understanding and helpful,as we didnt know from 1 day to the next how long we would be there,they made our stay so much easier,.everything about the hotel was perfect,we are hoping to go this year for a relaxing stay this time!!!!

excellent hotel

by A TripAdvisor Member

Having just returned from 10 days at the Bitacora hotel, I must write in to strongly recommend this hotel. Should there be any doubt about booking, please ignore it, the hotel is faultless. The food and consistent variety of it is unbelievable, the place is spotless, entertainment is varied every night and the staff on reception and the two girls on outdoor activities are extremely helpful. Can't wait to go again. Linda Collins, Wolverhampton

Great hotel, just not if you are under 40

by TripAdvisor Member Luvly_Clure

Don't get me wrong, this hotel is great and I would highly recommend it to anyone thinking of staying there. My friend and I are in our late 20's and we did feel like we were the youngest guest (with the exception of the odd child!!)

We arrived around midnight to find we had been alloacted a double room, but this was rectified very quickly and we were given a twin room on the same floor within about 10 minutes. The rooms are spacious and comfortable. The air con is great, not too cold or noisy. Plenty of storage. Our view was not the best, but we hadn't paid for a pool view so that was OK.

Food is excellent. Plenty of choice, and lots of it. Lunchtime snacks by the pool are rubbish though. Their idea of a cheese and ham toasty was two pieces of toast with ham and cheese inbetween, not even warm or melted. Pizzas are a bit naff too. If you have to, go for a baguette. You get a fair bit and better value for money. The one thing about the pool bar is that the service is really quick. And that pretty much goes for everywhere in the hotel. The staff are great and always very efficient.

Back to the linchtime snacks, if you fancy a wander, head to an italian restaurant that is located down the far side of the Vulcano (the sister hotel across the road) The food is fab and really reasonable. You can have a massive fresh pizza or just a sandwich.

The Vulcano is the sister hotel and is right accross the road from the Bitacora. We had heard and read that it had a good reputation so when we read in the welcome pack in the room that we could have one of our evening meals there we jumped at the chance. Well, my advice is don't bother. The restaruant in the Bitacora is much nicer and so is the food. The only thing that I can see that is good about the Vulcano is the lobby, full of its tropical plants and waterfalls!! The Bitacora has a better pool area and better restaurant.

You will have to get up early to bag your sunbed though. The pool area at the Bitacora is a better layout than the Vulcano, but it is a bit cramped and no matter what time you get up there are towels out there!!! We often ended up in a naff area but it's no biggie as most of the older clientelle retire to their rooms from about 3pm onwards and we used to relocate to a prime spot by the pool!!!

If you are in your late 20's to 30's and don't fancy doing the foxtrot with all the over 60's at the hotel, nor do you relish the idea of a night out on the Veronica's strip I can recommend a few very nice bars to while the evening away.

B.U.D.A Bar is right opposite the Bitacora (if you come out of the bar exit on the side it is directly across the road) It is really chilled and they play funky tunes. The other bar is on the sea front and although I can't remember its name you can't miss it. As you leave the Bitacora, head straight down to the seafront. Turn left and go past a nightclub and you will see the yellow umbrellas up ahead. There are big comfy sofas and double matresses and pillows to lounge on as you look at the lights of La Gomera in the distance and up the coast line towards Torviscas and Adeje. Cocktails aren't cheap but they play good music and the views are fab.

For the more adventurous of you out there, get yourself to the kareoke / drag / comedy night at Blaydon Races on the Patch (for some reason everywhere in Playa de las Americas has a nickname!!) This area is on the left as you walk towards Veronica's. Anyway, go and see Roxy at Blaydon Races. She is outrageous and extremely funny, but this is not for the easily offended!!

Also, the entertainment in the hotel is pretty good and worthwhile staying in for.

Nearly done. Loro Parque in Puerto de la Cruz is worth a visit, very entertaining and interesting.

This was my first visit to Tenerife, but I will definitely be back. There is so much to do and although we did have a few cloudy days we still got a great tan.

It Does What It Says On The Can

by A TripAdvisor Member

My wife and I (both approximately the big five zero) stayed at the Bitacora for a week commencing 7/10/2005.

It was term time so not that many kids around. There were some teenage boys (13-16 yrs) there but both of us were really impressed at their manners and attitude (well done those parents!). The majority of the guests were probably a little bit older than us - not a problem as far as we were concerned - made for some entertaining chats.

The hotel was pretty much as described by the vast majority of the reviews i.e. very good if not excellent. We had a 7th floor room overlooking the pool (and the sea). It was large, well laid out and very clean. The beds were nice and firm and the bathroom (shower, bath, bidet etc.,) kept sparkling clean.

Reception staff were very good.

Food was hard to fault with a wide choice at both breakfast and dinner. Very minor whinge is that I would have liked a few more vegetables available with dinner. Having said that, if you couldn't find something to eat (and enjoy) you're probably a little too fussy for the buffet option - try somewhere with an 'a la carte' solution. Restaurant staff, particularly the maitre de and his deputies, were very pleasant and you were always made to feel welcome. Plenty of smiling which makes a big difference.

Bar prices pretty average. Bars smart and tidy. Evening entertainment pretty much standard Tenerife fare - you know what you're going to get.

Day time animation team work hard and I liked the way they gently asked and encouraged rather than try and nag you into joining in.

Pools and pool areas kept very tidy. Having a separate pool aimed at the children seemed to work well. Pool bar fine although we didn't eat there at all.

Pet hate time - I never cease to be amazed at the number of muppets who were out before 08:00 waiting for the sunbeds to be laid out and then who only used the sunbeds as a repository for their towels for all but, at best, a pair of hours all day. A totally unneccessary (but extremely selfish) routine as there were always sunbeds available. The guests at the Bitacora were pretty much all english speakers (predominantly English with quite a few Welsh and Irish) so no blaming the Germans this time.

The hotel is located far enough away from the 'strip' that if you don't want to see/hear it you don't have to. Any loud music from the hotel entertainment or the (smart) B.U.D.A. bar almost opposite finished at midnight. Various beaches within about 10 minutes walk.

Some good retail therapy available within about 10 minutes walk (left towards Los Christianos) and some okay shopping (right towards PDLA centre).

Over the last few years we've done the Canaries to death and the Bitacora proved to be the best so far. Well done Bitacora.

Would we stay there again? You bet we would - and you can't say fairer than that!

Just Fabulous!!

by A TripAdvisor Member

Just returned from a great two weeks half board stay at the Bitacora. I must say that I can't really fault this hotel. It was the first time we had travelled with our 12 month old baby so were really apprehensive but in hindsight need not have been at all! The rooms are very spacious, even with a cot there was more than enough space. The hotel is all round spotlessly clean and the staff are the most friendly I've come accross in the many times I've stayed in Tenerife. Also the location is perfect with lots of nice shops, bars and restaurants at hand but also just far enough away from the strip to avoid the noisier aspect of playa de las americas. The nicer sandier beach is about a ten minute walk but there is also a pebble beach a little closer.

Food at the hotel is lovely with a self service restaurant offering a wide choice of foods, there really was everything you could have wanted, definitely can't diet here! You can eat at the restaurant at lunchtime also or alternatively the poolside bar offers a good choice of food, drinks and ice-creams.

Pool area was lovely with plenty of loungers and parasols but yes there are plenty of early risers at the hotel who like to reserve the pick of the sunbeds, mostly close to the pool edge, and yes most of them were brits!
There is one main pool with a separate shallower childrens pool and another pool which the water slide runs into.

Finally entertainment - different each night, the usual flamenco dancing, dance acts, magicians, singers. Perfectly OK to sit and have a drink whilst watching however the entertainment space is entirely indoors and it would have been nice to sit outside once in a while. But there were plenty of other bars etc which offered outside entertainment facilities.

Will definitely be returning to the Bitacora in the next couple of years.

Go on, treat yourself to a really good holiday.

by A TripAdvisor Member

We have just had the best holiday ever. We stayed at the Bitacora Hotel in Playa De Las Americas for two fun and food filled weeks.

The rooms were very clean and spacious, the food unbelievably good in quality and variety.

The daily activities included rifle and pistol shooting, archery, water volley and polo, sjoelen, darts, table tennis, etc which were extremely well organised and ensured that you soon got to know other guests.

Everywhere was immaculate and the staff always polite and extremely helpful. Alkia, Paco, Gustavao, Arsenio, Erika, Sarah, Romy to name but a few made you feel more like friends than guests.

The fact that many guests rebooked whilst they were there, (and some had been thirteen times), speaks for itself. The location and amenities were exceptional providing a quiet area amongst the hustle and bustle of a popular resort.

This is an extremely well run hotel with all the attributes of a family business and gourmet restaurant as this is the way it appears to be.

Congratulations and personal thanks to Alkia and Rafael for the special upgrade and treatment given to us for our wedding anniversary and birthday celebrations.

Go on, treat yourself and enjoy the hospitality of a four star hotel that operates like a seven star!

Very Good Hotel

by A TripAdvisor Member

Just got back from this hotel on Friday (9th Sept 2005) spent a week Half Board. Can't really complain about anything! Rooms are large, and bathrooms very good and clean - although yes decor is a bit dated - but so what? you really are not in your room much! TV with Sky Sports one which pleased my other half!

Food was excellent!! breakfast really good loads of choice, and evening meal very good too - best we've had yet! Worth noting if you want to go out for your evening meal one night, you can ask at breakfast to have lunch that day instead of you evening meal - worth doing as lunch was lovely too.

There are lots of sunbed hoggers at this hotel - and yes they are english people!!! You know who you are! Hotel seemed pretty quiet so we always managed to get a sunbed at around 9:45am.

We went over to the Vulcano one night for dinner (this is included in your stay - ask at reception) worth noting that the dining room at the Vulcano was nowhere near as nice as the Bitacora!!

We throughly enjoyed this hotel - as did my dad who traveled with us.

First Class

by A TripAdvisor Member

Will be returning to this hotel again soon. The food was excellent as was the accommodation. Disabled facilities are good. Everything was very clean and the staff very helpful. Very close to shops, and theres lots of them within a five minute walk. Watch out for timeshare sellers with their scratch cards. I can't say a bad thing about this hotel and we had a great time.

Its a mixed bag really

by TripAdvisor Member lazyoaf

This hotel is a real mixed bag, so Ill put the for's and againt's in two seperate parts. First the For's:

The Good Stuff:
Well Managed and kept very clean. Security on the entrance and a great open and large lobby. 4 lifts and friendly reception staff. Very well run restaurant and great food choice. 2 pools, one mainly for toddlers, the other fairly large, good poolside bar serving food at lunchtimes. Good rooms, large and with Airconditioning.

The Not so Good Stuff:
Whilst half the rooms face the poolside, 25% look onto a very rundown and abandoned bar 30 feet away. The other 25% face a large and ugly highrise block.
The entertainment is all inside (outside is TOO SMALL - see below) and is limited in its seating capacity to around 25% of the hotels capacity.
In august (when I went) there was nowhere near enough room in the hotel grounds for everyone and ALL the sunbeds were reserved with the old "put a towel on it and dont use it" trick by 08:30 EVERY morning. In plain english there are more people than sunbeds and no room to put ay more. This wouldnt be too bad if the closest "beach" had any sand, it doesnt its very slippy and dangerous rocks. The closest beach is a good 10-15 minutes away and is totally enclosed by a "harbour" or "breakwater" built from rocks around 15feet high, so NO waves at all and £2.00 ($3.00) per day for a seat. My brochure sais "350 metres" to beach, well it is but its that slippy rock beach with NO sand at all.

So the accomodation and food are great, but you need to get up before 08:00 to get near the pool, So if thats your idea of a relaxing holiday go ahead, I imagine that if you keep away from the June/July/August crush it will be great but beware of its pitfalls otherwise.
NB. It was around 90% British and 10% Spanish in terms of guests, so dont blame the poor old germans for the sunbed stupidity, there just isnt enough room !!

JUST WHAT WE WERE LOOKING FOR

by A TripAdvisor Member

Travelled here with the rest of the family and I must say that this this one of the best places we have been to. My husband is slightly older than myself and an pickey person but he loved from the minute he got off the plane.

The kids weren't hard to please this time with 2 waterparks and various animal parks to keep tham amused.

Our baby only being 8 month old only found it hard if we came down for dinner later than 7 pm - not alot of highchairs around.

Staff and guests very friendly and made a lot of friends during our stay.

We never go to the same country TWICE but watch out we will be back.

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 Bitacora

We've found that other people looking for this hotel also know it by these names:

Bitacora Hotel Tenerife
Hotel Bitacora Tenerife

Address: Calle California, 1, Playa de las Americas, 38660, Spain