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Hotel Class: 
4 Stars - 253 Opinions
Avda. Rafael Puig, 28, Arona, 38660, es
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of people enjoy staying here
253 Opinions
Nice hotel with every evening show. It seems it was fun but in Spanish language and I understood nothing. The feature of the hotel is cats. They were everywhere, especially at evenings. They sat in the garden benches or just walked among guests. Of course, cats live only in the garden outside and no animal was in the hotel inside.
OMG! just returned from a weeks holiday at Las Palmeras with my mother.
I have to say it's left me really wanting to go back.
On arrival our luggage was taken from us and sent up to our rooms, which was lovely. 2 meals were waiting for us when we went downstairs which I was quite surpised and pleased at.
Hotel room was amazing. We were on floor 8 and had a wonderful view of the pools and the sea. Spent a lot of time just lazing on the balcony and savouring the sun, which we dont get a lot of in wales!
Food was excellent, and there was always loads of it. The staff were very good, always polite, friendly and willing to listen to your queries.
The hotel has an internet and games corner. This was very useful as I could contact friends and browze websites as often as I liked. There is a small fee for using the computers though.
My only real critisism is that there were many spanish, french and german tourists there. When you needed to ask questions it was hard to understand them. I only speak welsh and english myself so that was a real blow. Luckily, most of the staff there understood some english, so we got by.
Overall, I would say a very high 4*. We are definitely going back there come the summer. I have a lot of persuading to do!
TABLON DE LA CANELA
ABUELITA II
PIZZERIA ZEBRA MARIA
LAS AGUAS
LAS PALMERAS
EL PALMAR
ALL OF THEM ARE NICE RESTAURANTS, BUT EL PALMAR IS NORMAL, CASUAL RESTAURANT WHERE GO EVERYBODY THAT LIVE HERE WHEN THEY WANT EAT A GOOD CHICKEN.
THE PRICE ARE OKEY IN ALL OF THEM. COCHINILLO ASADO
ENSALADA IGUAZU
ESCALOPE ZEBRA MARIA
ARROZ CALDOSO
FRESH FISH
POLLO ASADO
I have just returned from a week rest and relaxation at the H10 Las Palmeras Hotel Playa las Americas.
On checking in which was swift and informatiive i was pointed in the direction of the lifts,there was no porter service, although two were hanging around the entrance,locating my room was easy enough as I was just beside the lifts,
The room was clean and the toilet was hygienically sealed which is sometimes a neglected item in a lot of hotels.A bowl of fruit and a bottle of water was placed on the desk which was a nice gesture, Th abundance of hangers in the wardrobe space was a surprise mind you if there had been two of us in the room they woould have been insufficient. The room was beautifully appointed,the balcony overlooked the pool and the matrue gardens, This was a pleasure to sit on especially early morming whereby you can witness the staff caring for the grounds before guest appeared. These staff were thorugh and worked so very hard.
There was so much information in the form of leaflets about the hotel,which was very informative and notepaper and stationery were in abundance,One thing which was unusual was no bible. Which i have found in most hotels,
Th dining in the hotel is an experience which every guest will enjoy,the only drawwback for me was the waiters, to say they were lazy is an understatement. On several occasions I witnessed guests cleaning off tables whilst waiters stood around ogling guests and laughing. The restaurant out on the pool area was dismal,and dreary it was great for grabbing a drink or a light snack but so depressing to walk into .
Eddie on the animation team did a wonderful job with the children they adored him,but he struggled with the adults.
Language was his down ful, i feel hewas hampered with the amount of time he could allocate to the activities they didnt last more than half an hour.,the fact that the loud speaking system did not work all over the grounds hampered his efforts.His two female assistance did not help him, they were all smiles not not much else.
Carmen Garcia was my appointed housekeeper, she was a dream,she tended to all, every evening she turned down my bed and left chocolates on my bed , which was so nice, she was thorough and I always knew when she had been in the room. she was a treasure and so efficient. She should go far.
The bar staff were friendly and super efficient there were so many of them,they kept the bar area immaculate and never a dirty glass to be seen anywhere.
The ground of this hotel were beautifully tended, the pool areas were surrounded with loungers,parasols, the largest pool was VERY deep-the childrens pools were small but so safe, there was a life guard on duty.It was hard to identify him but he was there,
On checking out of the hotel,being out of my room for 12,oo midday was frustrating, I wasnt leaving the hotel until 6pm there wasnt an area I could go into and have a shower before I left and they didnt have a room available that I could pay for for just a couple of hours, reception did take my cases which they locked up in a room,
On the whole I would highly recommend this hotel,as an all 'inclusive' guest it was nice not having to worry whether
I had money on me.
I would really consider returning to this hotel maybe in the busy season and see if the same quality of service.applied.
It was great to return to the Las Palmeras since our Honeymoon stay in 2005.
We had a job to find this hotel as most english tour operators have pulled out, It is mainly a Thomson hotel with lots of german and dutch holiday makers. To be honest we didn't mind this as most people were friendly.
If you have been before and want to go back Thomas cook and travel republic go to this hotel. And if you haven't been before you will not be disapointed.
We emailed the hotel before we booked they have a great operations manager called damien who helped with all our enquiries. He told us about thomas cook and got us a lovely room with seaview and poolview.
The rooms are quite small but have all you need, nice and clean with daily towel change.
The reception is very impressive and the hotel was spotless and clean, The swimming pool area is scrubbed down daily and what we liked is no one is allowed to save sunbeds at the crack of dawn like the farce that goes on in the la siesta where we stayed last year. you can go down at 9am it is much better. The sunbathing area has lots of nice secluded spots.
The restaurant is nice and clean no problems to report with finding a table, drink orders or table clearing.
The food was good, Breakfast would be the only sore point as it is catered more for europeans and not the english.
Evening meals were good lots of meats,veggie options and show cooking. The puds were lush!!!!!!!
The entertainment was not great, very much the same each night good if you like "Head,Shoulders, knees and toes"
We went out every night the irish bar next door was good, bad bobs and the britania, The outside bar in the shopping centre is good also and they give you nibbles to go with your drink.
We hired a car and went along the coast to a lovely secluded village with a good beach the resort is "Poris de abona"
We would reccomend this hotel to anyone and it's in a great location.
We recently returned from a 10-day trip to Spain, five of which were spent at Tenerife. We selected the Las Palmeras in Las Americas as it was close to where our relatives are renting an apartment, but knowing what I know about the area now, I would have stayed in Adeje or elsewhere. The hotel was hardly a 4-star as many other reviewers have commented. First, let me disclose that my husband and I are 30/40-years old from California before I go on, as I think this influences our experience. I would not return to Tenerife if I didn't have family there, but then again we live in beautiful California and we have Mexico, Hawaii, Florida and the Bahamas in much closer proximity offering beaches that are equal to or more appealing than Las Americas. The hotel lobby was decent, but the pool area and guest rooms could use a renovation. The room size was average, but the interior is drab and the beds were not very comfortable.
The breakfast buffet was a zoo on some mornings, extremely crowded. There was certainly a wide selection of foods, but most warm items were extremely greasy and appeared to cater to the Germans and Brits. Sit too close to the buffet and you'll be horrified to watch the poor habits of guests -- touching food and then returning it. As you can imagine, our appetite went down from there.
The noise from the clubs and bars down the street could be heard until late in the evenings on several nights, but it was nothing that a pair of earplugs couldn't solve.
We felt like we were staying a german/british retirement community because of the demographics of the guests this time of year, but that was already anticipated so we tried to make the best of it.
I was very concerned about my weeks holiday to this hotel in November, however when I arrived and settled in I really can't understand why there have been such bad reviews.
Our room was really reasonably priced as Las Americas hotels go, and the room was certainly slightly larger than most basic hotel rooms. Ours also had a fridge in the cupboard free of charge.
I couldn't possibly complain about the food, especially as we travelled in a party of 4 with some fussy eaters! There was a huge selection at every meal, and it catered for all tastes. There were always at least 3 meals being freshly prepared by the chefs, as well as at least 6 other buffet options available. There was always a choice of 3 soups, masses of salads, as well as cakes, fresh fruit, yogurts and ice cream. I really can't see that anyone could complain about the choice, unless they are looking for English food, in which case they shouldn't travel abroad.
The public areas in the hotel are lovely and were always gleaming, and the pool area is also very nice. We never had a problem reserving sun loungers, up to around 11am.
All in all, a very enjoyable, value for money holiday - don't let the other reviews put you off.
1. Had to be moved from first room which had double, double glazed balcony doors to keep out the noise from nearbye clubs etc. which went on to early hours (4am)
2. Some walls needed replastered.
3. The food was awful, and in most cases undercooked.
4. The entertainment was like something you would expect in Butlins. e.g. Passing a balloon from person to person when having it between your knees.
5. Nobody used the stone/shingle beach because you had to scramble over rocks to get to the sea.
6. No other English speaking guests when we were there.
7. In my opinion this is a very poorly rated 4* hotel
Don't go - Choose somewhere else U have been warned
After booking our break and having consequently read some of the reviews written, i can only say that we were very impressed with the place throughout..!!!
The food was brilliant (even a varied range of breakfasts including brussell sprouts one morning lol!), the staff were very helpful, and the place was pretty much spotless through and through!! Pool area was very, very nice with 3 different sized pools, (only thing to watch out for is the umbrellas which are mainly "mesh" and don't always shade u from the heat and sun!); the beach is just through a gate at rear of the pool area and Veronicas and Starcos clubbing areas just about 5-10 mins walk away, aswell as a variety of restaurants...so pretty good all-round...!! Definitely value-for-money for what we spent for a four-day break!!!!
stayed here many times since our first visit to Tenerife in 1998, excellent location to see Americas & Christianos, Superb pool area, very safe for children. Beach at back of Hotel. 10 mins walk to Veronicas or a 2 min walk to 'The Patch'
Buffet Style Breakfast & Dinner, help yourself as often as you want !!!! (Guys remember theres no shorts (or speedo's) allowed at dinner time) so pack a pair of jeans or such like.
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Address: Avda. Rafael Puig, 28, Arona, 38660, es
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