THB Don Paco Castilla

3 out of 5 stars3 Stars

Urano s/n, Puerto Del Carmen, 35510, Spain

0 Reviews

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81%

Satisfaction Very Good
Excellent
16%
127
Very Good
40%
305
Average
25%
193
Poor
8%
60
Terrible
8%
64

Value Score Poor Value

Costs 153% more than similarly rated 3 star hotels

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Good For Business
  • Families63
  • Couples62
  • Solo73
  • Business100

More about THB Don Paco Castilla

Don Paco Castilla - Aparthotel complex

by timtregenza about Don Paco Castilla

This aparthotel complex is located on the outskirts of puerto del carmen. It offers adequate facilities with several swimming pools.

It is 2-key standard, and while the facilities were adequate, the food was quite poor.

Really enjoyed the break at Dom Paco

by TripAdvisor Member GoldenAngel

We stayed at Don Paco Castilla in February, and had a very relaxing break. The complex was not overfull, and held a mixture of nationalities, that complemented each other well - Germans, Dutch, Irish, British. We enjoyed getting to know our European neighbours and were glad we hadn't ended up in a 'British only' complex.
Although some of the complex is a little tired many of the apartments are being refurbished. Our one bedroom apartment was on the ground floor with a terrace overlooking the pool, and was sufficiently comfortable for our requirements. It was very clean and the maid was very helpful. We had to pay a small charge for the in room safe, but it wasn't a lot, and this is quite normal in this kind of complex. We didn't bother watching the TV as we were only there for a week, but there would have been a small charge if we had wanted to, though again this wasn't unreasonable.
The staff were very friendly and helpful at all times, and did their best to make our stay successful. We took half-board and ate in the restaurant for breakfast and most evenings. the food was fine for the price we paid. There was always a reasonable selection, and Salem and his staff were brilliant!
The complex is in a lovely quieter part of the resort and is a few minutes walk to the long sandy beach of Playa Los Pocillos. We hired sunbeds most days for 8 euros a pair and also found the sea warm enough to swim in. The local shops and bars are just right if you want to wander quietly around. We walked the half hour along the promenade into the main resort one evening, but in our opinion found it too brash and in your face, and we couldn't wait to get back out.
There are numerous car hire places locally and you can see most of the island in a few days. Organised trips are expensive, so it's better to hire your own car, which is very cheap.
It isn't far to Arreciffe airport - about 15 mins in a taxi, but the planes come in over the sea and don't really disturb you.
All in all this was a great break, that was goo value for money, and we would definitely go there again.

Lovely complex for those who like self catering

by TripAdvisor Member bettylonglegs

We went to Don Paco Castilla over christmas and New Year and I absolutely loved it! We had self catering apartments and made our own lunch or went to the restaurants for lunch and dinner. The apartments are situated so close to the beach and the main restaurant street that you have lots to choose from, including several supermarkets. Twice we tried the food at the hotel, one breakfast and one lunch and it wasn't nice at all! Don't go all inclusive at this hotel! However the apartments are very nice, clean and tidy and lovely views. The reception was helpful and spoke english very well, they managed to change apartments for us as we had been given a room with terrace to the pool, but since we had a 1 year old it became a nightmare as she wanted to run to the pool as soon as you opened the door! They changed the apartments for us for the same views just one floor up even though it was full and it meant they had to find people that were leaving at the sam time as us and ask them to change.
The towels are changed twice a week and it's cleaned 5 times a week, it was fine, just don't use your towels on the beach!
The beach was gorgeous, the best in the area. Water lovely too! We didn't use the pools on the complex much as the beach was so nice but there was only one that was heated so the other pools were pretty cold!
I can't understand how people complain over the airport nise, I hardly heard it! You can see the planes come and take off as you're only 10 mins form the airport, but you only hear when they take off and even that isn't annoying, it's not a highly trafficed airport at all! We had a great time, and would consider going back.

Please Read

by TripAdvisor Member DebbyPreston_Lancs

I too have just returned from Don Pacos and have to agree with the previous comments. Don Pacos complex is quite large and has some lovely pools and is kept immaculate by a seemingly army of cleaners/pool staff/maintenance people.

We stayed in a studio which was obviously compact but still had room for a dining table and chairs. A large balcony (although they looked directly at the opposite block it was still lovely to sit there and chill out) The rooms are basic but have everything we needed (except a toaster but a bit of creativity over the hob ring sorted that problem out!).

I didn't eat there as we were self catering and only saw two cats the whole fortnight that didn't bother anyone.

Its location can be a down side if you like you restaurants/pubs a bit livelier as the ones nearby were quiet, although it isn't high season at the moment so depending on when you go this will be different. It is a good 25-30 minute walk into the next area of bars etc in Porto del carmen and is a boring walk as there are no shops/bars/etc only beach on one side and apartments/hotels on the other for most of the way. A taxi is only 3.50 euros to the main bustle of restaurants near the casino and only 5-6 euros all the way to the harbour where there are some beautiful places to eat and lots of fish restaurants.

If you do walk head to the beach then turn right at the beach for Porto del carmen, turn left to walk to Matagorda.

Having been a little concerned from some of the listings on this site I can say if you want a nice clean place to stay and lovely weather then don paco/lanzarote are great. So if you've already booked - have a fab time. If you're thinking about it I hope the above helps.

Best wishes to you all and happy holidays wherever life takes you. x Debby.

Great, quality holiday

by TripAdvisor Member Amanda1960

In contrast to a lot of the reviews on here we have just returned from these apartments after a fantastic two weeks holiday. The complex is overall clean and well maintained, we were self catering , but ate in the restaraunt a couple of times and found that the choice was great and very good value for money, which basically goes for the whole holiday.
As far as the cat problem is concerned, well there wasnt one, I have a really bad phobia about them, and I can wholeheartedly assure you that I saw 2 cats on the complex the whole time that wer were there, Oh and NO cockroaches !

Don't Bother

by TripAdvisor Member jmichaelroper

We went all inclusive, wish we had not. The staff see you wrist band refuse to serve you on the dot of 11pm, despite being stood waiting to be served well before. Everyone else gets served before you do,I don't think the staff realise you've allready paid for the food and drinks.Food in the ONE bar open was disgusting only opened the lids to look in didn't try it. Resteraut food slightly better. Staff not helpfull would only serve you if they had to. Our room was okay top floor 3rd no lifts.But some friends we spoke to theirs was like a billet. The hotel was apparantly fully booked but none of the poolside bars open during the day or evening. So everyone around one pool if you wanted to have a drink whilst lying in the sun.Location is poor compared to other hotels. No air con either. Fans and tvs to rent. Balcony covered in bird poo. Not cleaned at all. Would not go back

Dont understand what all the fuss is about

by TripAdvisor Member lbaldwin

My boyfriend and I have just returned from one week self catering at the Don Paco which included New Year. From what I saw the all inclusive did not look great but as a self catering holiday and for the amount we paid we both felt that we got value for money. There was
plenty of room around the pools and it never felt busy even though the
hotel was full, other people we met said at their hotel they had to fight for sun loungers which was not the case at the Don Paco.

Location wise its a short walk to a gorgeous beach and a 3 euro cab ride to the strip in Puerto del Carmen or about a 30 min walk. Make sure you go to the old town which has some lovely places to eat and Puerto Calero a few miles south is a cute marina where we went out on a catamaran for the day. The Don Paco could do with a bit of a facelift but it was clean, basic and exactly what we expected, if you go with the right attitude you will have a great time. Infact we have just booked to go again in March. We never heard plane noise and infact we commented on the fact that it was very peaceful.

Needs some work - but you get what you pay for!

by TripAdvisor Member joanpalmer

Just returned from this hotel and was on first impressions really excited. But as the week progressed found out things like the Hot water runs out frequently!
On one day (6th Jan) there was no water all day in rooms and toilets!! YUK!
The hotel is spacious and never seems busy, we were by the heated pool and it was lovely!
The cleaners just walk in the rooms put the towels down and walk out I think our beds were made once!!!! and the room was swept twice (in 10 days).
The bar downstairs is dark, grotty and miserable. (needs a refurbishment)
We went self catering our friends went fully inclusive but they said the food was very samey!!
The location is great the taxis are only 3 euros to the town and 10 to the airport. The beach is excellent and sandy. The reception staff try to be helpful. Overall it is okay and I would probably go again but only if there was nothing else available.

very basic

by TripAdvisor Member moto89

Just back from a two week stay at this complex, we arrived on the 30th Dec and the moment I saw the apt I wanted to go home. I new it was going to be a bit basic but there were two single beds pushed against the wall with no headboard or back of any kind and no bedside unit or even a small table on which to put a glass of water clock etc so for the first day we used a chair as a bedside table and the cooker and sink were right beside the beds. The balcony door would hardly open, and just the basic of cooking facilites, the dishtowel was the size of a large napkin. When we went to bed at night we were both frozen as there is no heating at all and it gets very cold at nights. However I went to reception next day and complained, the cleaning supervisor came with me and when she saw it shook her head and within two hours we were given extra blankets and the site handyman was there who took out the whole door and repaired it, this took about an hour and we were freezing the whole time as it was very cold and windy outside, result, my husband landed in bed with flu. After the handy man went another chap came with a small table to put between the beds and said no headboard. The table was filthy, you could write your name on it, but I was so glad to get it I cleaned it myself. Our apt was very cold day and night so we asked for a change and we got it no prob, it was a lot better than the other one at least we had a seperate bedroom from the kitchen etc, but round the bath was very dirty and so were the wall tiles, I cleaned a bit of it with bleach and it came up white. The dust along the ledges of the bedroom door was visable and came of on my fingers. The wardrobes smelled of damp and when we got into our bed every night we could feel it damp even with extra blankets eventually as the days wore on even our clothes smelled of damp, but we were on holiday so made the most of it, but I have to say that even though we had our problems if they cleaned up the apts we would go back as the outer complex is well looked after and all the staff were more than helpful and very friendly and I have to say we did enjoy our holiday.

Good value for what we paid

by TripAdvisor Member HunnybunnyWales

Just come back after a weeks stay at the Don Paco, to be honest was a little worried after reading some bad feedback on the hotel, but actually had a great time. On arrival at the airport we went to the Jumbo canarias tours office where the staff were friendly and they immediately got us into a taxi and straight off to our hotel which is only 10 mins away from the airport. On arrival at the hotel the staff were friendly and attentive, the hotel was spotless and immaculate, we had a 1 bedroom apartment which was spacious and clean with all equipment we needed it looked like it had been recently been refurbished and had a new bathroom, which they seemed to be doing across the hotel. The choice of food in the evening was excellent at least 3 meats/poultry plus fish and vegetarian plus a great salad bar, breakfast too had a good choice of continental and spanish/english food, couldnt really complain, plenty to drink, local brands but absolutely fine. snack food during the day was plentiful and an average variety. The pools were a little cold but fine once you were in, although there was a heated pool too that was lovely. The animation team for the kids were great and friendly. Location - really in the los pocillos/Matagorda area which is quieter than the main Playa del carmen strip, so if you want family, good beach, a few shops and bars/restaurants this is great, if you want bars/discos and shopping daily then its about 20-30mins walk in the centre. We hired a car for 3 days which was great we managed to see most of the island. For the money we paid - well worth it!

Photos

The Princesa Ico in Puerto del Carmen portThe Princesa Ico in Puerto del Carmen port

Sunrise from the beach near our apartmentsSunrise from the beach near our apartments

Famara beachFamara beach

Arrecife Salt CarpetsArrecife Salt Carpets

Forum Posts

Arreceffi

by screamfish

Hi
I am going to lanzarote in a weeks time for the 4th time. We have done most of the island except for Arreceffi.
We will be staying in a villa near Playa Blanca as we like the peace and quiet coupled with a private pool.
I was wondering if anyone could recommend anywhere in Arreceffi that may be worth visiting or anywhere else on the island that is off the beaten track.
Thanks

Re: Arreceffi

by Pijlmans

Hello,

If you like walking, I have described 3 walks in my off the beaten track tips that you might do. A walk to two volcanoes, to a deserted beach and a walk from Yaiza to Femes: http://members.virtualtourist.com/m/6117e/40883/6/

Suncream and good shoes recommended...

If you do not like walking, did you already see Guinate Tropical Park? http://www.guinatepark.com/

Cheers,
Dennis

Re: Arreceffi

by axwell

If you visit Arrecife, a must is the Gran Hotel which is situated on the coast with panoramic views of the capital, also try Castillo San Gabriel and Castillo San Jose. www.lanzaroteguidebook.com/arrecife.

You have visited the island before so may have already discovered Cesar Manrigue, if not you should visit his Foundation in Tahiche , which was originally his home before his death.

A Trip to the Isle de Graciosa by ferry from Orzola is a chance to see a small community and the opportunity to experience fantastic beaches. You can also get great views back to Lanzarote across to Mirador del Rio.

Re: Arreceffi

by tango_jd

Arreceffi is not very big and the small fort and harbour area can be explored quite quickly.
We stayed in Matagorda, Puerto Del Carmen, and walked from there, past the airport perimeter fence (with the planes flying a few feet above us!) to Arreciffe. It was a quite a long coastal walk so we used the bus to get back.
It might be worth considering doing that walk as well as visiting the town itself.
Puerto Del Carmen (as I am sure you know) is a bustling, lively resort but where we stayed was fairly quiet and peaceful. The evenings around the harbour area were both lively and relaxing.

Re: Arreceffi

by mustertal

Arrecife, has lovely beach also the Castillo de San Gabriel,which is a fortress.
My favorite place is the Cactus Gardens, one of Manrique's design.

Re: Arreceffi

by screamfish

Many thanks for all your replies, much appreciated.

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 THB Don Paco Castilla

We've found that other people looking for this hotel also know it by these names:

Don Paco Castilla Lanzarote
Thb Don Paco Castilla Hotel Puerto Del Carmen

Address: Urano s/n, Puerto Del Carmen, 35510, Spain