Best Tenerife Hotel

4 out of 5 stars4 Stars

Calle Dominguez Alfonso 6, (Formerly "Tenerife Princess Hotel"), Playa de las Americas, 38660, Spain

1 Review

Best Tenerife
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Satisfaction Very Good
Very Good

Value Score Poor Value

Costs 24% more than similarly rated 4 star hotels

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Good For Solo
  • Families73
  • Couples74
  • Solo80
  • Business0
  • Twan's Profile Photo

    I will not return here


    We had a good stay here, but there where some things not 100%.

    First we were put in a smoking room, and that was clearly the case. We don't complain fast but this room was terrible. After two days it was possible to change after we did it was much better.

    Second think to roof in the lobby leaks when it is raining. So the way to the restaurant is very wet.

    The food is ok, could be better but ok.

    The pool is great, car rental perfect! Also the location is fine. Next time I would go to another hotel as there are plenty in Playa de Las Americas.

More about Best Tenerife Hotel

Away from main crowd

by LNata about Barcelo Varadero

Small and quiet town Puerto Santiago away from crowds of Las Americas. We had a room with sea view and enjoyed every day of our stay there. Actually this is no a hotel, but aparthotel. Which means that for smaller money one has badroom, living room and a kitchen. Close to the ocean (second line), about 700m from the best Tenerife's natural beach with black sand. Just 300m away is a large supermarket with excellent assortment of fresh shrimps and fish.

Family friendly but I would not recommend it for families with small children or disabled people since going up an down hills in Puerto Santiago could be hard for them.

Incomparable Luxury

by SabrinaSummerville about The Villas - Palacio de Isora

Luxurious? Let me put it this way. Lambourghini have just booked out each of the six splendid villas at Gran Melia Palacio de Isora as a showground for the launch of their new showpiece car. Retaining the first villa each night for a team-building barbecue and party, the other five villas were for the accommodation of the upper echelons of the Lambourghini management team.

No sooner were Lambourghini out the door than another one of the villas was taken over by an international fashion house to shoot a wedding ensemble for its Winter collection.

I must confess that on this occasion I had just a tour of one of the villas but it was so restful and luxurious that it made me long to come back and stay in one of these amazing abodes for more than fifteen minutes.

A private wooden gateway access the grounds of each villa, and slate stepping stones cross a little pebbled waterway and fountain feature with modern sculptures. You enter a stunning living area upholstered in shades of silver, gold, cream, and a little purple in the carpet - all regal colours. Here you will find huge cosy couches, a massive tv, magazines and drinks to your selection, and other tiny luxuries.

This room leads on to an enormous bedroom with what must surely be an eight foot bed.

A gigantic dressing room, bathroom, and shower area complete the internal rooms.

Outside there's a private, enclosed stone shower area, a Balinese bed, hammocks, sunbeds, large private pool (as in, not a plunge pool), covered raised seating area, and beautifully landscaped gardens.

Each villa is surrounded by a fence and deep planting, but as yet it is not quite thick enough to provide total privacy. It is not the place to escape with a secret lover, unless you stay indoors all the time. Coupled with the Red level service that comes with each Villa, plus access to the Red Level lounge and pool, this is a true taste of the best Tenerife has to offer. At a thousand euro a night this is not by any means cheap, but it does represent the ultimate in luxury. I deal for a honeymoon or special anniversary/birthday celebration.

Only good thing is the location

by TripAdvisor Member HSE

I stayed at this Hotel for 4 nights on April 6th booked through Thomson's Website (accomodation only). I chose this Hotel as it was one of the Platinum hotels but once you see the other 2 Platinum hotels in the area, you'll wonder what's so platinum about the Tenerife Princess. The taxi from the airport was 20 euros and took around 15/20 minutes.

The whole hotel is in desperate need of a refurbishment, there was nothing grand about this hotel and seating areas/bars etc were very well worn. Our room over looked the pool which is not nearly as impressive as it looks in the Thomson brochure, to get to our room we had to proceed through the piano bar which was a bit strange having to drag suitcases past guests enjoying a pre-dinner cocktail!

The rooms are average, nothing special just a basic hotel room. Again nothing 4 star or platinum about the rooms. Breakfast was plentiful and dinner was average, seemed to be the same choice every night and food was barely warm. As a vegetarian I struggled with the evening meal but did manage to find something eventually. Entertainment was poor, usual magician, dancers etc but not worth watching.

The best thing about this hotel is the location, within 5 minutes walk your down on the main street and I have to admit I was impressed with this area of Las Americas (avoid the other area where McDonalds and Veronica's is if you don't want your vision of Las America's spoilt) The area around the hotel is what I would call classy, the Safari Centre is a fantastic shopping mall all very modern and clean with lovely water fountains performing a light and music show at 10.00 pm nightly. Across from this is the Mare Nostrum resort, a fabulous collection of Hotels. We walked to Los Christianos within about 40 minutes, the Sunday Market was worth a visit but not much else to do in the area, In the other direction is Costa Adeje where the other 2 Platinum Hotels are, one visit to the Bahia Princess and you will understand what Platinum should be, this hotel is sheer class and certainly has a wow factor, the down side however was the location with not much to do on a night etc. Further along again is the up market area of Del Duque, this is where you find the 5 star hotels and fabulous they are. If you are considering staying in the Tenerife Princess do take into account the great area it is located in but if it's luxury your after and a more quiet night then choose the Bahia or Guayamina (opposite) or if your really pushing the boat out I'd go to Del Duque area. The Tenerife Princess was average for our 5 day visit but I would not return to this particular hotel.

OK, but you can do just as well for less money elsewhere

by TripAdvisor Member canopyman

We booked with Thomson Platinum (Allocated on Arrival) and were told it would be 1 of 3 Platinum Hotels. We ended up with the one that really wasn't Platinum. (The other 2 most definitely are!) It was far from awful though.

The bad bits:
Paperthin walls. Honestly, no thicker than a thin stud partition. Take earplugs, you will need them if your neighbour is watching TV when you want to go to sleep.
Tired decor - not worthy of Platinum.
Not being allowed to plug in any electrical items into the rooms supply!.....or you'll get a stern letter from the management.

The good bits:
Cleanliness (even though the decor is dated and tired).
Bathrooms updated (really nice) but room not so.
Totally non-smoking indoors.

The neither good nor bad bits:
Drinks prices are fine. About £1.80 (Sterling equiv.) for a bottle of beer. About £2.50 for a bigger draught beer. Hardly a rip off.
Entertainment at these places is always B rated Butlins stuff, but adequate I suppose.
The staff were OK.

Our tips:
Charge your phones / iPods up etc overnight, but don't leave them plugged in when the room is serviced.

All in all OK. Nothing special.
Pay about £100-£150 less pp p/w half board and go to the Barcelo (Suites) in Costa Teguise, Lanzarote or one of the numerous other 3/4* hotels offering very much the same thing for less money throughout the Canaries. Alternatively, pay the premium but not for this place. Don't confuse the Tenerife Princess with a superior / Platinum / Premium type hotel.

We had a relaxing break, good food, good weather but feel perhaps we've have genuinely been overcharged by £200-£300 compared to other similar deals available elsewhere at the same time.

Great for the family

by TripAdvisor Member scbrown

We chose this hotel as it was the only one suggested by a travel agent that allowed for children up to the age of 16 to stay in a family room(My children are 13 and 9). Our first choice would have been the Bitacora but only children up to age 12 can stay in their family rooms. However the brochure for the Tenerife Princess looked good so we were not unduly disappointed by not getting our first choice hotel.

So how did it fare?

The following are the good points:

1. The location is really good. There are quite a number of good restaurants and shops very close by within 250m.The beach is 500m away and the surrounding footpaths are well kept and clean.

2. The staff were friendly,attentive and all in all a pleasure to be around especially the dining room staff, a few of which were jokey without losing their professional touch. On three occasions I had to request room matters to reception and all were dealt with very promptly.

3. The pool area was very good. Despite being very busy we always managed to get sun beds even on one day when we went down after lunchtime. The pools themselves were OK although one is unheated and was very cold.

4. We found the food to be of good quality despite having to cater for several hundred people. Food was always warm and there was a good variety probably to accomodate the varying tastes of several nationalities.

And now to the bad points or more correctly the bad point. The hotel decor is in need of refurbishment although I do not want to overstate this and give the impression the place is a dump as it certainly is not. It has probably reached the point where the decor needs to be freshened up to keep up with other hotels in the surrounding vicinity namely the Bitacore and Vulcano. Our room was good but the furniture and doors were marked and would need updating. On the room's positive side it was very clean,quiet and everything worked.

Would we stay here again? Absolutely as the good points more than made up for the bad, but if the "luxury" is the most important thing for you on holiday you may be a shade disappointed.

Not quite sure why there are bad reviews...

by TripAdvisor Member invictor

Not quite sure why people are writing bad reviews about these hotels....are all these people posh snobs that expect millionaire lifestyle service everywhere they go? Was a bit worried after reading some of these reviews, but thought no they can't be true after seeing the hotel in 1999, 2000, and 2003.

I only found one fault with the hotel, and that is that the walls of the rooms must of been paper thin. We arrived at about 1am one evening, and decided to sit in the room having a drink after going out exploring to see what we could see, and were soon disturbed by an angry German man complaining about the noise....well sorry for talking quietly in my hotel room! Then a few days later two families moved in either side of the room, and although on one side I couldn't hear much, I was woken at about 8am every morning with an irate father screaming at his child to get ready for breakfast, but apart from that it was fine.

Service was very quick and efficient in the restaurant. What people need to understand is this is a buffet, its not the kind of restaurant where you sit down for hours waiting for your food to be cooked, you eat and you leave. You can stay if you like, the restaurant staff will not force you to leave just because you're not eating. Food was always nice, always a bit of a mix and a strange one too but not really a problem. The breakfasts did seem to be incredibly Germany orientated, but then it seemed most of the guests were German so again, acceptable.

Would probably stay in here again, I think the Bitacora hotel is probably the best I've stayed in in Las Americas, but then that was £200 more expensive when I booked - you get what you pay for. Even so for what I paid for a 4* hotel I was pleasently surprised. Would definatly recommend the Tenerife Princess - please don't listen to the awful reviews saying it ruined their holidays, as it must of been something else - the hotel was too nice!

great hotel

by TripAdvisor Member JohnandSuzie

Great hotel in agood location away from the noise of Playa De Las Americas but only a 10 minute walk to the centre of town.
The food was excellent (buffet).......we stayed half board. I don't know if all inclusive was on offer but there were a lot of Germans at the hotel and they did seem to be all inclusive.
Rooms were good and staff friendly
The only anoying thing was people putting towels on sunbeds before breakfast (the brits as bad as the Germans) which the hotel said was not allowed..........they did not inforce this.
All in all though a good hotel

good holiday !!

by TripAdvisor Member clarewalkling

My boyfriend and i stayed at princess tenerife for a week april 27th 2007

First impressions was the room was very basic with TWIN BEDS we asked them to re arrange them for us to be together as there was a cabinet in between them , so the beds were sticking out abit. We didnt have a good view either the rooms were looking over the road !! dont go into room 143 as the balconys join another balcony, the only double bed rooms they had were smaller rooms with bad small balconys with views only looking over another balcony.

the food was discusting !!!! apart from breafast !!! so we ended up eating out every night

as a travel agent i felt this hotel was abit more old fashioned than the other platinum hotels this hotel was no where near the high standards as the the other platinum guaymina princess/bahia but they are newer !!

now that was the negative side

The hotel was very clean and the pool was lovely with great snack bars the hotel was infact the perfect location !!! turn left for lively and right for quieter

there was a vrilliant trendy bar only next door !!! a bloke playing and singing live music till 12am then a dj this bar was mixed for all ages !! the drinks were expensive jd and coke and a cocktail was 15 euros but we had a great time

just a little walk away was another nice bar called the harrys bar over looking a lovely fountain that lit up with diffrent colours fantastic shops and real good trendy resturents !!! perfect location !!! the area was not tacky but again not the typical abroad prices a little more expensive but you pay for what you get !!

the pool was very cold !!! needs heating up !! and you cant use lilos which was sad x

we had a few cloudy days but you cant help that.

didnt go into the bar in hotel at night

would i go back ? yes def !! we had a great time !!!

as i say the hotel was very nice but abit older than the other platinums as this was the first platinum hotel !!!!

the sofas in reception were not nice they were oldy looking with flowers all on it x

staff were nice

have a great time if you choose this hotel

any questions my email

thanks x

Fantastic hotel

by TripAdvisor Member Kat123Liverpool

This hotel is fab, after reading some of the reviews on here i nearly cancelled. We had a great time and so will anyone else that holidays in this great hotel. The only problem we had was the thickness of the walls and some ear pulgs soon sorted that.

A relaxing week

by florry

"One week without cooking for me..."

I had a very nice time in playa de las americas and was very lucky with the weather and with the hotel.

"the buffet"

there was such a big choice of food in the just couldnt help yourself to eat and eat and eat...

"hotelroom in the tenerife princess"

the rooms are very nice nice and big. the only thing is the walls are quiet if you have some noisy people next you need to put something into your ears..but i must say i didnt have any problem even the hotel was booked out and there where plenty kids around..


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Forum Posts

Exchange Rate

by starr3

Hello, could anyone tell me please what the exchange rate is at the moment in Tenerife. It is only 1.05 euros to the pound here, which is shocking! Also, is it nice and sunny? Thanks

Re: Exchange Rate

by craic

go to the front page of VT and find Travel Tools at the bottom and find currency exchange and check it out - ok

Re: Exchange Rate

by albleroy

about he exchange rate , pay with VISA and you will have the best rates !!!
To know how the time is there-over go on and here you will have the eb-cams in direct. Not only from Los Crisianos but from the complete island.


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 Best Tenerife Hotel

We've found that other people looking for this hotel also know it by these names:

Tenerife Princess Hotel
Hotel Tenerife Princess
Hotel Best Tenerife
Best Tenerife Hotel Playa De Las Americas

Address: Calle Dominguez Alfonso 6, (Formerly "Tenerife Princess Hotel"), Playa de las Americas, 38660, Spain