More about Gran Hotel Lopesan Villa Del Conde
great 4.5 star hotel
Just returned from 12 nights at the Villa Del Conde ... having stayed at Glenagles , the Fullerton in Singapore and Coconut Grove Floride to name but a few , my review should represent good value to all reviewers
The hotel is not 5 star by international standards, rather an exceptional 4.5 star. By Gran Canaria standards it is probably the best on the island.
Having read all the reviews before travelling, here'smy perspective on what others have written
re food ... thought it was great, lots of variety and certainly not bland, breakfast the best , dinner was always plentiful and suited all food preferences
re staff ... exceptional service attitude and all always keen to please
re bedrooms ,we had a junior suite , very spacious agree with others that beds are hard .. we had a dvd player and flat screen tele, work in wardrobe, quality shower fittings etc etc etc
re entertainment , magic/ theatre shows are very good , the 'music' shows are classic boat cruise carbaret , if you like that stuff youll enjoy it otherwise ....
re disco , there is a disco from 1130 to 2pm in a great club on-site, problem was non one wanted to party till the early hours
re pool and beds ... very clean .... always plentiful
re spa .. great value and something diffeently well worth doing
re location 800m from great shops at Valadero shopping centre , 300m to Playa Melonaros shops , in two years time this will be a great place to shop ...
re sports , limited at the hotel but like the disco no-one really wanted to participate, that said the tennis court is of an excellent standard
re clientile .. mixed , nice to see so many spanish tourists ,thats a great endorsement
re spiders .. avoid a ground floor room and you'll be fine
Overall if your'e going to GC , this has to be the best ....
Great Rooms Poor Service
Have just returned from 7 night stay at the Villa del Conde. Our initial impression was good. Glass of champagne to welcome us; very promptly served and friendly reception staff. On arrival at our room things started to slip; lovely large room with dressing room and well equiped and a lovely view of the sea from a nice balcony, but it took almost half an hour for our luggage to arrive from reception! This poor standard of service, more akin to a 3 star than a 5 star in our experience, was unfortunately typical of the hotel. e.g. staff waiting at tables rude and slow (a waiter simply shrugged his shoulders when I asked for the 2nd time why I was still waiting for a coffee I had ordered 20 minutes earlier). Overall however, we enjoyed our holiday and found the hotel to be a modern, well equipped place to stay with good views of the sea and pleasant surroundings. We particularly enjoyed the Thalasso spa at the hotel which was very efficiently run. The food is good quality, although really quite plain and unimaginative; not the standard of 5 star we have stayed at elsewhere, but perhaps it was 5 star for Gran Canaria? One thing we did note, was that during our short stay the tiles in the swimming pools were all starting to lift! It looks as if they have a lot of maintenance work of the pools ahead of them in the short term as this did look quite serious.
OMG! There are not enough superlatives to describe the Villa Del Conde.
We stayed for 6 nights for the second leg of our Honeymoon and we could not have had a better time.
From the stunning colonial style reception area and main square to the airy spacious bedrooms, the whole hotel is beautiful.
The complex is huge, each different block of the hotel varies in style to make the whole area seem like a small village. There are 6 very good size pools giving you the option of a tranquil genteel swim or a more energentic splish slash. The salt water pool bordered by sand gives an authentic beach feel without having to go to the effort of walking the 500m to the actual beach and the horizon pool provides an extremely romantic backdrop.
The dining facilities are well above the standard you would expect for buffet style meals. The choice of food for both breakfast and the evening meal is immense - you name it they've got it. Cava is also available at breakfast at no extra charge approx every other day for anyone who fancies breakfasting in style. The mediterranean restaurant 'Ovo' is well worth a visit as the exquisite cuisine is incredibly good value (a 2 course meal with wine is actually cheaper than the cost of the evening buffet for 2!).
Even for the most die hard of independant travellers the evening entertainment in the square is good. As a rule we would not usually stay within a complex in the evening but the entertainment on most nights was so good it kept us there, particularly the Flamenco dancing act.
The level of service and the manner of the staff cannot be beaten. You are asked on arrival to pay for all drinks and meals that aren't included in the rate you've already paid, on your key card (just as you would a credit or debit card). This makes payment far easier than trying to find a cash machine, then you simply pay the balance on check out.
As you can tell we could not recommend the hotel highly enough and will definitely be returning at some point in the future!
A Stunning Hotel
My fiance and I stayed at the Villa Del Conde for 11 nights at the end of July 2006. Our first impressions of the hotel were good, the reception area is amazing. Our room was great, large, clean, modern, walk-in closet, and big bathroom, but do agree with some other comments about thin walls etc - we could hear noise above, below, outside.
We paid a large supplement for a sea view room, which in hindsight was not worth the money for the time spent on balcony enjoying the view. That said we could have been overlooking a car park, road, or a brick wall.
The pool area is beautiful, plenty of sunbeds (comfortable!) and parasols. The salt water pool overlooking the sea and spa was so relaxing! Soft drinks at the pool bar were pricey, but probably not outrageous for a 5* hotel - a regular coke (which they class as large) was 4 euros.
We did not use the spa facilities, but it looked wonderful, with mini-pools overlooking the sea. The treatments seemed fairly priced but it was not particularly busy.
Our stay was B&B, so I cannot comment on the evening buffet but we thought breakfast was excellent (7am-11am). The choice is huge, hot or cold, with fresh pancakes, crepes, eggs, omlettes cooked to order. Tables don't get cleared and relaid quick enough but that was the only complaint.
We had some excellent dinners in the restaurants about a 10 min walk away from the hotel - turning left out of rear gate, along the promenade (Grand Italia was particularly nice). Some good shops there too, and a supermarket where we stocked up on drinks and snacks for the room.
We tried the a la carte restaurant at the hotel one night, which was pretty good and reasonable prices, but it lacked atmosphere as too quiet. However you still had to reserve a table.
The hotel has a disco but it was empty every night ! Shame as it had quite a trendy bar area, that would not look out of place in London. A band plays every night in the courtyard, with entertainment (singers, acrobats etc) at 10pm.
Staff were all extremely friendly and helpful, always saying hello and chatting.
We hired a car for 1 day using the desk in the hotel which went smoothly (as Thomson could not find a car on the day we wanted!) and can highly recommend Puerto Mogan, about a 30 min drive away past Puerto Rico. Pretty fishing village.
Overall, an excellent holiday, we would go back to this hotel.
Really Good Hotel
Spent a week at the Grand Hotel 10-14th April and really enjoyed it. Check in did take a while as they are not the fastest initailly, and they point you to your room and leave you to find it (the complex is very big). The room was EXCELLENT, big bathroom and shower room, dressing room and large bedroom with couch and TV. Tv has a mix of satelitte chanels as you would expect but the only ones in English are 4 x news or 1 x Eurosport whereas all other languages get normal programs.
Food is good we went half board, breakfast served from 6am -11am, great choice loads of everything, hot cold meats yogurts etc everything you could want. Lunch is good if you can be bothered, however they are let down in the evening. They only have 2 buffet restaurants (which serve the same food) and 1 small restaurant called OVO (which moves sites when they want it to - don't believe the map they give you) OVO food is good but you only get a 15% credit for being half board. Buffet food is a bit repetitive but generally OK. We chose to eat out as we got bored with thier food. The restaurants close by are good.
Pool facilities are great with plenty sunbeds even over the easter break we went at various times and always found a bed. They have 6 pools so there is always somewhere to cool off. Beware the pools are a bit cool. The infinity pool is a bit poor as you look staight out on to iron raillings and people whereas the one at the sister hotel Gran Hotel Lopesan Costa Meloneras is really good. They do have a tennis court and putting green but not a lot else. The hotel is a great place to relax and appears popular with couples, very young families and mature people. If you have anything past toddlers you would probably be better at Gran Hotel Lopesan Costa Meloneras as there seemed more to do.
You may have problems trying to find where to change you pool towels as there are no signs and no one tells you, but after asking staff I found out.
Staff are freindly enough, however 1 night when I ate in OVO I pointed out to the waiter in OVO that there was broken glass outside the book shop, he went in to the shop and advised the lady she came out looked at it and 20 minutes later closed the shop and went home (leaving the glass lying), which I felt was poor.
Loads of cool bars in the complex to get a drink at night. Evening entertainment seems ok when we watched it.
We used the spa whilst there and had a great time it is a little bewildering at first as you get little guidance at first but once you get the hang of the place it's great.
I have to say that if you want a relaxing holiday in a good hotel, then come here. I would definately go back. I would say that it's more 4 star than 5 star. If they improved the night time food situation it would bring it up. But go anyway you will enjoy it.
Stayed here at Easter this year for one week.
Location: lovely situation about ten minutes walk either way from shops and restaurants. Walk to these very pleasant along the coast. Upmarket shops in shopping centre beside lighthouse. Architecture and layout of hotel is beautiful - like staying in a village.
Rooms: spacious and very clean. Beds were very firm and so rather uncomfortable. Lovely bathroom with two handbasins and huge bath, also separate shower cubicle. Dressing gowns provided and nice toiletries - no slippers! Liked the dressing room area between bathroom and bedroom. Room nicely furnished with sitting area with settee, coffee table and TV. Curtains with blackout linings so not disturbed by light in the mornings. Beware if you have requested interconnecting rooms - we had requested them a year in advance and our travel agent had checked up on this before we arrived but we did not get them - there are only 3 such sets of rooms in the whole hotel! We were given rooms beside each other.
Restaurants: We only ate in the buffet in the evenings as the Italian menu didn't look very child friendly. There are two sittings but try not to arrive towards the end of the first sitting as you will have a very poor choice because they are waiting to replenish dishes for the second sitting. The layout of the restaurant is rather cramped, especially around the area where the chefs are cooking the meat and fish. Standard of buffet was similar to that of other such hotels in the Canaries - nothing to get excited about but nothing much wrong with it either! For lunch there is a poolside restaurant which we thought was rather expensive. We usually walked to the nearby restaurants; Ciao caio along the coast to the right was good. Breakfast was nice with plenty of fruit, breads, freshly made crepes etc.
Pools: Plenty of pools and lots of space around them. No shortage of sunbeds but we found them rather uncomfortable as they do not have mattresses and you cannot lie completely flat on them. Aqua aerobics was good fun. Poolside bar good for ice creams, drinks etc.
Sports facilities: These seem to have been a bit of an afterthought in this hotel. There is a putting green, a table tennis table outside the children's club and one tennis court. This tennis court (surrounded by walls which makes the heat quite oppressive in it) is used for tennis ,tennis lessons, volleyball and tennis-football and so is rather over used. A multisports court and another tennis court would be be a good idea. Teenagers looking for sports acitivities might be a bit bored.
Spa: The Spa is beautiful. There is a tour of the facilities every morning at 8.40 which is worth doing as it gives you an idea of what the different therapies entail. I had an Indian Head massage which I thought was good value at 50euros.
This is a lovely hotel with a few shortcomings in the food and sports areas, proboably most suitable for couples and families with younger children.
Not a five-star hotel
Stayed for 4 days in the hotel, and a lot of critic point are really true. The rooms are really nice, very convenient, good equipped, but... you can hear everything, what is happening in the corridor, or in the neigbour room. The breakfast was OK, the dinner-buffet could offer a bit more variety. We have eaten one night in traditional restaurant, tapas etc, and that was really bad. Awful service, to have 3-course dinner have taken us about 4 hours, and the dishes were not really good. The bars were very expensive, and the disco just terrible, music which is at least 20 years old, that's why they were always empty. The service in general very bad. No difference, what problem do you have, or what question you ask, the staff was rude, unefficient, made a lot of mistakes. The only good thing was a newly open spa. Very nice, and very friendly staff.
I would say, 5-star accomodation, but only 3 star for the rest of the hotel. I'll definitely not come to this hotel once more.
If you have to go to Gran Canaria, this is your best bet
Okay, Gran Canaria was not a place I ever pictured myself going, but if you want some sunny weather in October, the rest of Europe just is not that certain. Having said that, this hotel has everything to make your stay a pleasant and luxurious one. As the hotel is relatively new, the rooms are spacious, have modern furniture and good quality beds. The bathroom is also spacious and very well equipped. I guess all rooms have nice views of either pools, the sea or both (ours had both at least).
Even though the hotel is big, we never got the feeling it was crowded. This was at least partially due to the lay out of the hotel, with lots of separate corners, pools and plenty of sunbeds. The crowd the hotel pulls is mixed. People from all over Europe, ranging from families with small children to honeymooners and seniors.
There is some entertainment for kids and each evening a different band is playing. Even if you, like us, are not into this kind as stuff, it is nice to see that the effort is made to entertain those who appreciate that.
As others have commented, the food is not 5 star quality (at all). The breakfast buffet is large, with a lot of choices, but everything has the same bland taste.
A superb surprise.
We went to our travel agent about a week before we were due to travel and put ourselves in their hands. Having ascertained our requirements, they recommended this hotel and gave us a very good price.
We were most impressed by it on our arrival by its sheer size which was offset by the individual units which make up the whole hotel. Our room was large and air conditioned with a walk in wardrobe and a spacious bathroom. It was kept immaculate by the housekeeping staff. The view from our balcony was fine and somewhat better than some rooms which overlooked other hotels or the road. The balcony was also large enough to relax on in private. There were four english language channels on the TV.
Because the site is so large, it is inevitable that there are some long walks to/from certain facilities. There are, however, plenty of lifts between the different levels.
We booked half-board. There are three restaurants, although the meals in the Italian one have to be paid for. We appreciated the buffet style which meant we could eat at our own pace. At dinner, the wine was not overly expensive. The food was first class with a wide choice of meat, fish, vegetables, fruit and gateaux, etc.
The four swimming pools are very user friendly - not too deep, and heated. One is salt water. Although the hotel was pretty full, there were plenty of sun beds and the pools did not seem over crowded. We found an area which had sun beds away from the pools which very few had found and relaxed in peace.
As we did not know where we would end up, this hotel proved a very special and pleasant surprise. Altogether an excellent week.
Beatiful hotel, tough beds
Hotel has fantastic setting, a Spanisch village rebuilt with the Chruch as the lobby, the square where you can eat, 5 great pools (amongst them a tranquill pool without kids). Rooms are nice and crispy. Big, clean, nice balcony, walk in closet, big bathroom with great shower, bath and separate toilet. Matrasses are really really hard though. I woke up every night due to back aches. Buffet restaurants are fine, lots of choice. Also a nice a la carte restaurant. The Spa is beautiful with lots of nice trreatments. Minusses: no beach, 10 minutes from shops, no drinks at the tranquill pool, loud entertainment on square until midnight. All and all: i had a great week but will only come back when they have changes the matrasses. We paid €1000 per person for 8 days, inclusive of flight, transport, breakfast and dinner.