Riu ClubHotel Gran Canaria

4 out of 5 stars4 Stars

Urb Las Meloneras s/n, Maspalomas, Grand Canary, 35100, Spain
ClubHotel Riu Gran Canaria
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94%

Satisfaction Excellent
Excellent
47%
313
Very Good
37%
249
Average
10%
70
Poor
3%
21
Terrible
1%
7

Value Score Poor Value

Costs 36% more than similarly rated 4 star hotels

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Good For Business
  • Families84
  • Couples86
  • Solo88
  • Business100

More about Riu ClubHotel Gran Canaria

The Beaches of Gran Canaria

by Motzl

Maspalomas is possible to be the most beautiful among the phantastic beaches of this island. With its white sand at a length of 6 kilometers, a width of up 1 kilometer, and an intensely blue sea ...this is a paradise for sun and sea lovers, in particular during the cold European winter!

English the minority

by TripAdvisor Member tRP7pNGb

Have been in All Ins before but rate this bottom of the pile. The hotel was clean and tidy and staff very friendly but both lacked any character at all. Food was boring, theme nights a joke. The entertainment aimed firmly at Germans, evenings and daytime but again a joke. Examples are the Entertainment team putting the same show on three times in one week!!!
I am glad the weather was excellent while we were there.
Would I go back? NO.

Welcome to Paradise

by A TripAdvisor Member

This is a really good all inclusive hotel. The food buffet style with wide range of choice and fairly substantial snacks and ice cream available most of the day. Bars are open from 10.30 until midnight and branded spirits are available.

The animation team was very enthusiastic - you could be doing something, yoga to water polo, from 10.30 until 4.00, apart from siesta time.

The area is relatively quiet (not for the 18 -30 crowd) but fine for couples and families. The hotel grounds lead down to a promenade (no road) above a rocky coastline, within about 800 yards are the sand dunes and sandy beach at Maspolomas. Shopping center about 250 yards - decide which digital camera etc you want before you go and haggle for it there.

You are allocated a dinner time on arrival, when we were there it was 6.30 or 8.30. Think about this before you book in.

There are extensive grounds and plenty of sunbeds around the pools.

The rooms are excellent with SatelliteTV, fridge and lots of hanging space and hangers.

The hotel runs like clockwork and we really enjoyed our holiday.

Good but not amazing

by TripAdvisor Member PRCLondon

Pros:

* Staff very friendly - nothing was too much trouble for them
* Quiet location
* A more "european" hotel - not full of English people (for me this is a pro!)
* Good value for money - all drinks included as well as snacks during the day
* Hotel is well maintained - the gardens are well kept and the rooms are cleaned to a high standard

Cons:

* Food was a bit samey - every meal is buffet style and whilst the food is quite good, it gets a bit repetitive by the end of the week
* The area around the hotel has only recently been developed and so there isnt a great deal to do - perfect if you want peace and quiet but without a car it is difficult to get around
* Reserving of sun loungers around the pool - this is commonplace and I didnt see the hotel doing anything about it (chucking towels in the pool being my preferred option!)
* Evening entertainment is fairly cringing - think the sort of entertainment you get on cruise ships but in about 4 different languages...

All in all, its a good choice for a quiet week in the sun. It is a 4* but there is another Riu hotel next door that is a 5* if you are looking for something more. If you are used to Carribean style all inclusives, then this will come up a bit short.

Brilliant !!!

by A TripAdvisor Member

This is a brilliant 4 star hotel ! The food is amazing with lots of diffrent things every day and even the fussiest of eaters will have plenty of choice. All food is constantly being prepared so whenever you get yours it is fresh and hot. The Hotel, rooms, pool, gardens are all kept spotlessly clean and the Staff can't do enough for you. The kids club was great and kept my 7 year old son entertained for 2 weeks - he loved it !!
To summarise I can't speak highly enough of this Hotel.

A lovely relaxing holiday

by TripAdvisor Member jinx

A excellent run hotel and it shows, all public areas and gardens very clean and well maintained, very helpful staff.
Good food plenty of variety to suit every taste especially the freshly made paella . The weather was absolutely fantastic 32c with a cool breeze. English will be in the minority predominately German and Spanish but I preferred the Germans and Spanish than the few embarrassing British chavs that shouted at each other, took over the swimming pool splashing anybody who wanted to swim they really made you proud to be British!!!
The promenade that runs along the back of the hotel was so lovely to walk along of an evening sitting in one of the many bars people watching everybody well dressed and all well behaved. Shops ok much of the same designer /electrical /perfume/sunglasses.
We explored the hotels either side of Riu hotel feel free to go into there receptions and have a look around. The Hotel Villa Del Conde was spectacular!
We ate at the restaurant at lunchtimes much more relaxing than the pool snack bar.
Bedrooms cleaned everyday. Fresh pool towels every morning.
This hotel comes very highly rated, enjoy.

Excellent choice for a family holiday.

by TripAdvisor Member sunwuns

Having read some 'Trip Advisor' reviews about the Riu Club Hotel before setting off, we had a good feel for how the place was going to be. It soon became apparent that the positive views people had expressed were right.

The hotel is about 40 minutes transfer by coach from Las Palmas airport.

Unfortunately our flight was delayed, so we didn't arrive until gone midnight at the Riu. Expecting there to be a delay while the night porter woke up and got his English-Spanish phrase book out, imagine our surprise when not only were they welcoming and efficient at check-in, but once settled in our rooms we were told there was food and drink for us in the restaurant. Sure enough they had kept the place open for us, (one family!) and there was plenty to eat. (Even the drinks were flowing!)

The place is definitely going down in our books as one we would return to, (and we always want to go somewhere new.)

The rooms and building are fresh, smart and modern. Cleanliness is good.

The food is good, with something for everyone from pizza to a good choice of fish and salads. We managed to find something different to eat each day, although as with any all-inclusive it can become a bit 'samey' into the second week.

The service in this hotel is fantastic, and that really makes a difference. I have never seen somewhere where so many people stay, that hardly has a queue at either of the restaurants, and where you get served promptly at the bars. Branded drinks are available, you just have to ask. Mind out though, they don't skimp on the measures! If you just want a beer, a soft drink or a coffee you can help yourself.

It is an extremely family friendly operation. All of the staff took time to talk to and play with the kids, from the head waiter to the cleaners.

There is a good sized separate area with a kids pool, plenty sun-loungers etc. There are two 'kids-clubs', and they supervise the children doing all sorts of activities, giving you as much or as little of a break from them as you need.

It boasts 3 decent sized linked pools, plus 2 small 'whirl/spa' type pools.

The activities are on-going all day if you are interested.

Given that the evening shows are run, in the main, by the activity staff they aren't too bad. The dance ones were the better ones. They did have some average/poor guest acts. If you are 'lucky' you may get to see the ABBA tribute band, we have not laughed so much for a long time!!

There are plenty of reviews about this destination complaining about the amount of Germans, and how rude they are. Personally you can find rude people anywhere but, in our opinion most of the guests were ok and kept themselves to themselves. If you want to go on holiday, but only want English people to be there try Skegness. If you go abroad we have always found that places were lots of Germans go tend to be very efficient as they know that is what their customers expect.

Riu Club Hotel is located on the sea front in Meloneras. The promenade is directly at the back of the hotel. There is a nice paved walk alongside rocky sea front to the sandy beach, plenty of shops where you can buy everything from an English paper to cuban cigars! Along with expensive boutiques, supermarkets and plenty of choice you can spend as much or a little as your budget allows.

There is a superb sandy beach within easy walking distance, along with the impressive sand dunes and camel rides. A bit further afield there is a fun-fair, Sioux City the western theme town and a superb water park with slides that challenge even the biggest adrenalin junkie.

(NB. if you take a buggy with you, don't leave it unattended on the sea front, ours was stolen.)

This was our first holiday with our 11 month old son and, along with our 5 year old daughter we found this to be an excellent all-inclusive hotel

Not the best 4*

by A TripAdvisor Member

My family stayed at this hotel earlier this month. After reading the reviews, I was really looking forward to it, but all in all was disappointed. We were late in arriving (after midnight) & on entering our room, found ants in the bathroom, on the floor & walls. We went back to reception to tell them & were just handed a can of bug spray to get rid of them ourselves! It came in handy, had to use it in the bedside cabinets a few days later. The room itself reaked of stale smoke, a pet hate of mine & it didn't clear the whole 2 weeks we were there.

We had paid extra for a garden view room. The view was lovely, gardens are immaculate & you can see the sea in the background, but the downside was the noise from the outside bar carried up terribly in the evenings. The corridors are all tiled so be prepared to be woken up very early by the trundling of other guest's wheeled suitcases! The housekeeping was very good, apart from my daughter's teddy disappearing from her camp bed one day, must have been caught up when they changed the bedding. Despite asking at Reception every day for over a week, it never turned up & they didn't seem particularly concerned. Ok, not a huge deal to them but to my daughter it was!

Pool area was very nice, looks like there are plenty of loungers, but all the best ones do tend to get snapped up by 9am! Towels are provided by the hotel, but the towel hut is only open from 9am - 12pm. The animation team work very hard, lots of activities for children & adults during the day & they also put on some of the evening shows.

Like other reviewers have stated, not many British guests stay here, mainly other europeans. I didn't have a problem with this apart from their constant smoking, I think the restaurant was the only non-smoking area in the whole hotel.

Food was of a good standard, although any all-inclusive does get repetative. You are allocated a dining time of either 6.30pm or 8.30pm & are allocated the same table for you evening meal for the entire stay. On our last day, we had to check out at 11am. Our flight was not until later that evening, so we requested a late check-out, but could not get one. (Unfortunately you have to wait until the morning of departure to find out if they can accommodate you). The receptionist, did however tell us that we were still entitled to our lunch and evening meal that day. We went to the buffet restaurant as usual for our last meal & between courses, the head waiter came to our table & asked our room number. We told him our number, but said we had checked out at 11am. He then embarrassed us infront of other diners standing waiting for our table by saying that we shouldn't be eating there as they don't normally allow people to eat after they have checked out. We told him that the receptionist had told us we WERE entitled to our all meals that day, & he then let us carry on eating. Not the best end to the holiday, the staff should be consistent with the information they give to guests!

All in all, would not return here.

Not a 4* for us I am afraid

by TripAdvisor Member SimonF64

We had read the various reviews on this hotel beforehand, which seemed to vary from brilliant to awful, and wondered what end of the scale we would assess it as. I am afraid we were generally disappointed and certainly felt that we did not get good value. For us this hotel was too big, too busy and lacked character. Maybe this is because we had not experienced such a hotel or all inclusive before, but we can only give our opinion. Having lived in Germany for 6 years we had considered ourselves pro-Europe, but on this holiday we found many of the guests rude, ill-mannered and sometimes ignorant. This included all nationalities. We do not consider ourselves holiday snobs, but to see parents openly encouraging their children to urinate in the pool and to see children running around spitting at each other with no parents intervening, we can only describe this as what you do not expect from 4*. One of the main problems we had were the number of smokers. The only time you could get away from them was inside the restaurants. We generally found that other Europeans got the best service before the Brits, a point certainly confirmed by others I talked to.

The food was of reasonable quality and was variable enough for a 2 week holiday. You can now go and eat at the two main restaurants without booking. The local wine was barely drinkable, with the beer being better. For the G&T lovers, certainly ask for the Beefeater rather than the local stuff. The entertainment staff put a lot of effort in and there were things to do for all through the day. We were disappointed with the kids club on the two occassions our 5 year old went, leading to his lack of willingness to attend. Sun Loungers: Catching the coach at 0545 on the day we left and witnessing more than one heading for the pool in the darkness with their towels just about says it all. You will not get two sun loungers together after 9 AM at this time of year.

A good nights sleep is difficult to come by and when I complained about the rowdy Brits above us, nothing was done.

We do recommend Sioux City and the Mountains as great days out. We will be going to a much smaller place next year and will certainly think twice about going all inclusive again. Sorry about the negativeness of this review, but I tell it as we found it.

Such great diversity in one continent

by grets

The photo shows a small selection of some of the wonderful places you can visit in Europe.

* Llangollen Aqueduct, Wales

*Bran Castle, Romania

* Caen Locks, Wiltshire, UK

* Castel Sant'Angelo, Rome

* Windmills, Netherlands

* Wawel Cathedral, Krakow, Poland

* Lapp Ceremony, Rovaniemi, Finland

* Azure Window, Gozo, Malta

* Mont Orgueil, Jersey, UK

* Berat, Albania

* The Parthenon, Athens, Greece

* Kapellbrucke, Lucerne, Switzerland

* Vigelandsparken, Oslo, Norway

* St Peter Port, Guernsey, UK

* Glendalough Abbey, Ireland

* Arcos de la Frontera, Spain

* Normandy Landing Beaches Cemetary, France

* The Great Mosque, Cordoba, Spain

*Giant's Causeway, Northern Ireland, UK

* Neuschwanstein Castle, Germany

* Little Mermaid, Copenhagen, Denmark

* Whale Watching, Azores, Portugal

* Salzburg, Austria

* Town Hall, Oslo, Norway

* Disneyland Paris, France

* Canals, Amsterdam, Netherlands

* Parliament, Budapest, Hungary

* Bruges, Belgium

* Ponta Delgada, Azores, Portugal

* Clifton Suspension Bridge, Bristol, UK

* Town Hall, Calais, France

* Cerne Abbas, UK

* Monte Carlo, Monaco

* Carew Castle, Wales

* Pentre Ifan Neolithic Graveyard, Wales

* Maspalomas, Gran Canaria, Spain

Photos

Dunes at Maspalomas, Gran CanariaDunes at Maspalomas, Gran Canaria

Forum Posts

Weather in Gran Canaria in February

by maaggie

I am planning to go to Gran canaria (Maspalomas) in mid February with my hubby and son. Could anyone let me know what can I expect in terms of weather. Is it sunny, how many degrees C, is it warm enough to swim in the sea or swimming pool? Thanks

Comments

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 Riu ClubHotel Gran Canaria

We've found that other people looking for this hotel also know it by these names:

Club Hotel Riu Gran Canaria
Riu Clubhotel Gran Canaria Maspalomas

Address: Urb Las Meloneras s/n, Maspalomas, Grand Canary, 35100, Spain