Club Jandia Princess Hotel

4 out of 5 stars4 Stars

Gran Canaria, 11, Urb. Butihondo, Pajara, 35626, Spain
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88%

Satisfaction Very Good
Excellent
38%
319
Very Good
36%
304
Average
14%
120
Poor
6%
54
Terrible
3%
27

Value Score Poor Value

Costs 43% more than similarly rated 4 star hotels

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Good For Solo
  • Families68
  • Couples79
  • Solo84
  • Business0

More about Club Jandia Princess Hotel

Club Jandia Princess Hotel

by TripAdvisor Member Swifty66

We booked this holiday as a last minute deal with two weeks to spare, turned out to be one of our favourite holidays to date! To save confusion the hotel is a 4 star hotel, not 5 star as some people believed because Thomson rated it as 5T's in their brochure (although a good 4 stars). The hotel is about 80% German with a handful of French / Italian and Spanish, However the staff all speak English and the germans where all charming and friendly. the buffet meals are very good and do cator for English tastes if you just want good old chips! The hotel has nightly entertainment shows which are of a high standard (you have to get to the bar a good half hour before the shows to get good seats as very popular). they also have entertainment staff called Animation who organise activities throught the day and run an evening mini club for kids. They are all extrememly friendly and professional. there are several pools, a gym and sauna, although the pools are not heated and can be a tad cold! Also Fuerteventra is a naturist island so the Sauna tends to be occupied by elderly naked Germans! (Naked people not allowed around the pools) There are loads of sunbeds so you do not have to rush to get one which is nice. The beech is literally down a set of steps at the back of the hotel and is lovely - you can walk all the way down it to Jandia town (about 2 hours). Room service calls everyday to change the towels. As stated in other reviews you can upgrade to all inclusive on arrival for 18 euros a day each. (the reps to tell you this now). this is worth it if you like your snacks and booze (about 3 euros per pint, and 10 for wine othewise). Only down side was that there was some ants in the bathroom. We did the VIP coach trip which was great. All in all a good place to take you hollidays in January!

Exceptional Hotel

by A TripAdvisor Member

As I'm writing a review for the hotel, then I will say it is "excellent" but to be honest if I was rating the location then I'd probably say "OK, but some problems".

That is the only problem with the Jandia Princess, but it depends on what you want. There's no doubt about it Fuerteventura is a gorgeous island and I'd recommend it to anybody but it's problem is the location. I wouldn't recommend this hotel for families, because if you've got kids then they'll be quite easily bored to be honest! The only attraction is the chipmunks near the hotel on the beach, which more or less every kid goes to feed every day - so it's no wonder these little animals are so tame! The Jandia Princess is basically in the middle of nowhere! There is a beach just down some very steep steps and then there is nothing. The town is five minutes away by taxi (because the taxis must go about 90mph) and then when you get to it, there is nothing there. Oh, and if you are even remotely thinking of visiting Betancuria then don't - unless you have a head for heights. The place is only accessible by car and the roads make Kirkston Pass in the Lake District seem easy! It's a little Spanish village with one shop, which is very nice but to be honest not worth risking life and limb for!

I think for a romantic escape to the sun, this holiday is excellent for couples. Jandia is a bit windy, but to be honest the wind is a relief from the baking sun. I stand by what I say, the hotel is excellent, and for a break in Fuerteventura, you won't find better - the food is gorgeous and the staff couldn't be more friendly if they tried. Fuerteventura is known for being the quiet Canary Island, so if you're looking for nightclubs you're not going to find them here, but if you want to get away from it all and soak up the sun and have a hassle free time then this island and this hotel are the perfect places to do it!

Germans!

by A TripAdvisor Member

We have just arrived back from staying at the Club Jandia Princess and couldn't believe the German influence on the hotel. The food especially, I agree with a previous review, breakfast was the better meal of the day, lunch was adequate if you like ragout, which seemed to be on offer every day. Dinner was horrible, ended up with cheese and crackers. Not only that, every meal time there was very long queues, like being back in school.

The hotel itself was getting old and there were repairs that needed doing around some of the pool sides, however in general it was clean. The rooms were bright and airy and cleaned every day.

The evening entertainment, sorry only available if you understand Spanish or German! My teenagers were so bored that they went back to the room to watch tv, and you can only get 3 British speaking chanels, CNN, CNBC Europe and Eurosport!

The German people were very rude and although they can understand a lot of what you say, don't seem to make any effort to be friendly. It was getting busier by the day and towels had to go out very early in the morning to get the better sunbeds, although there are signs stating that no beds can be reserved before 8.30, this didn't happen. On our last evening, the Germans had even put towel on the chairs in the Coco Loco bar to reserve them for after dinner!

Overall the place was clean, the food adequate, but not what I would have expected for 4 star. The sun shone and we were lucky to get sunbeds everyday, the sea isn't far and I would suggest people walk to the beach have a swim and then go back to the pool as the wind on the beach can sand blast you and it hurts!

Good Hotel

by TripAdvisor Member AMHAMILTON

Having just returned from this Hotel 21st January, we were slightly disappointed with the Hotel. We visited the Jandia Princess 4 years ago and standards were higher, now it has become all inclusive some have fallen. The cleanliness around the pool area and the outside stairs was poor. Food was plentiful and of a high standard. - We upgraded to all inclusive, which on the face of it, it was good value, downside is you have to find a table quickly as it becomes a free for all. The "German Holidaymakers" are all inclusive as standard, and don't they make the most of it!. The eating areas for all inclusive are designated, so you have no option but to sit in these areas so make sure that if you want to sit with friends they are all inclusive too. Most mornings you still have to play hunt the sunbed. The standard of the rooms are still good, and If anyone is going there, the best rooms are on the right hand side of the hotel, they at least have views overlooking the sea. Only problem is they are mostly allocated to "All Inclusives". I have noticed that Thomsons have this year removed it from there Platinum Brochure and are offering All Inclusive, wonder why? If you want Platinum treatment The Fuerteventura Princess which is situated nearby is probably a better bet and is still in the Platinum Brochure. - On shopping, beware the trap we fell into. I liked the look of a Panasonic DVD Camera, after haggling we got the price down to what we wanted to pay. We confirmed the deal and paid by credit card, oddly they did'nt have an Electronic machine so a manual slip was produced. Duly signed we were ushered to another counter where the Salesmans "Cousin" took over, he informed us that the camera chosen was not suitable for the UK after showing us a more expensive camera, I then asked for the slip and he then produced an invoice which written on the back was "No Refunds given" although not having had the goods he was adamant that we could not HAVE A REFUND. After a long heated debate we had to accept the more expensive camera as this was the only way we could recover the money. On return to the hotel we had found out that there were two others who had been caught out, they had also paid 150.00 pounds more than ourselves. The shop involved is in the arcade beside the market stalls and although I can't name it, it begins with E. I will gladly give anyone the full details if they require

Not for foodies

by TripAdvisor Member gerardd

There are two Princess hotels almost next to each other in Esquinzo near Jandia so readers may get confused on which is which. We have stayed in the older of the two which is the Jandia Club Princess. (The other just along the road is the Fuerteventura Princess - bigger and more glitzy.) The Club Princess is attractively designed with a very spacious atrium style reception/bar/ lounge area to greet you. The many-sectioned restaurant and other activity rooms are down below; and the pools - one partly enclosed- are in front of that & overlooking the sea/beach. Beware however that there are many steps to descend to the beach; most guests seem to stay around the pools.

The bedrooms are in 3- storey rows to either side of the main building, and are of a perfectly adequate -although not luxurious- standard. However the hotel's food - buffet style of course- while passable is really not very good. We would say no more than 2 star (perhaps +) out of 5. The wine list is OK for Spanish brands, and the bars well stocked with hard liquor at reasonable prices. Breakfast is the best meal; lunch next if you stick to hors d'oeuvre type dishes; dinner definitely disappointing.

An attractive feature of the hotel is its large gym/sauna/ treatment area complete with its own smallish pool. The sauna is large with a window over the pool; it seems particularly popular with naturist guests of whom there are always a number, attracted by the fine Jandia beaches and general nudity tolerance ( not of course in the hotel).

The hotel sells its space through tour operators and the guests are mainly package-deal German and British, with a few French thrown in- and in school vacation time unsurprisingly a deal of Spanish.

We think that it's a good value 4 star location for a short visit, altho' beginning to show its age; but the food will probably deter us from going again.

peaceful and relaxing

by A TripAdvisor Member

we went to this hotel in november 2004 the weather was great the hotel is lovely the accommodation blocks do look abit tatty from the outside (need painting) but inside they are nice and clean and well maintained. the pool area and pools are lovely but beware the germans put the towels on the best sun beds. food is excellent with plenty of choice when we went it was half board with all inculsive upgrade option but it has since changed to all inclusive. all the staff were friendly except the thomson reps. there are loads of germans but didn't have too much trouble with them. the surrounding area consists of 1 or 2 hotels some residential buildings and no shops apart from a 15 minute bus journey into jandia town center the bus stop is outside the hotel. you could even walk to jandia town center along the beach which is a lovely walk (1 to 2 hours) and it can help burn off all that food you've eaten. the beach is out of this world amazing white sand with crystal clear water. BEWARE of the nudist's on the beach's theres quite alot of them mainly old people. the views from the hotel are fantastic. we would definitely go back.

Nice hotel, shame about the smell

by A TripAdvisor Member

The hotel was absolutely beautiful, and the selection of pools was really nice. The room was clean and the food was very good. The only problem we had was that there was a strange sewer smell, and the closer we got to the small jucuzzi pool the worse it got.

Excellant break away

by A TripAdvisor Member

I was apprehensive after reading some of the reviews for this hotel, but I can assure any one that goes they will not be dissappointed.
I have been to many far more expensive hotels and resorts like Sandals in the Caribean so I know a good standard and expect good service.

Okay all the meals are buffet, so not a lot for the staff to do except clear tables and relay, whilst we were there the hotel was not fully occupied, so the staff were not pushed, but they were friendly and doing a good job.
The food was excellant with a huge choice of hot food, salad table and dessert table, with always a selection of fresh fruit.

The a la carte restaurant was closed except for snacks and afternoon tea, and we were advised it was not open to all inclusive guests as a lunchtime venue anyway, even though it is mentioned in the Portland brochure who we booked through.

The pools are numerous with plenty of sunbeds, so many there were spares actually stacked in little piles, no need to go rushing down and reserving a sunbed, we arrived on the first day early afternoon and there was still loads of space.

The pool water was cold even the heated pool but then it was only May.
Yes the smallest pool area did have a sewage smell, sunbathe somewhere else then.
The beach is lovely and actually only about 60 steps down, our brochure stated 120. Part of the naturist area has liitle volcanic enclosures for wind protection, brilliant for that all over tan, Im definately a convert.

The bar staff were all friendly and never really waited to be served a drink apart from the evening so fair enough, have experienced far worse at Sandals.

Bedrooms kept very clean and excellant quiet air conditioning.

Would go again.

Nice but watch the tall male receptionist

by A TripAdvisor Member

My wife and I went to this hotel about three years ago. It was really good on the whole. There was a big problem getting a suitable sunbed though. There were plenty of spare beds in the open areas where the wind was very fierce at times.
I was cheated out of about £20 which I paid for a safety deposit box. I was asked to pay in cash at the reception desk at the time of requesting one. Then I was charged again at the end of the holiday as the staff member had ticked that I had the safety deposit box on credit. The hotel did not want to know and the Thomson rep's were little better than useless. He had obviously pocketed the money.

brillant break, fantastic booze

by TripAdvisor Member cheffyboy

please ignore the previous comments about this hotel.
My family and i have just returned from a fantastics weeks break at this hotel and we have nothing but praise for the fantastic staff for whom nothing is too much trouble.
The food is buffet style but that does not meen that it is poor in any way.Indeed if you are a salad lover then you are in paradise. Always a lovely fresh selection, constantly topped up (trust me i am a chef and very hard to please)
The all inclusive drinks menu is incredibly vast and local lager and wine is perfectly adequate (though you should try the coctails)
the pools are very well maintained as are the grounds
the rooms are also of a decent standard.
my only gripe is that there is a slight german bias, but that is prevalent throughout the island
we will be visting again and i can give no higher praise than this

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 Club Jandia Princess Hotel

We've found that other people looking for this hotel also know it by these names:

Hotel Jandia Princess
Hotel Club Jandia Princess

Address: Gran Canaria, 11, Urb. Butihondo, Pajara, 35626, Spain