Just returned from Timanfaya Palace - it was our first family holiday with our 6 month old baby and it was great - the hotel was lovely and the food was varied every night and the standard was very good. First time for us staying half board and thought we would probably eat out a few nights but we didn't. The staff in the restaurant were very friendly and the weather was great. Walking into the centre of Playa Blanca and to the new marina was lovely with the buggy - totally flat. Would recommend to couples and families.
Had a brilliant stay at Timanfaya Palace and contrary to some previous reviews we found the food very variable, lots of it and very fresh all times. Smoothies at breakfast were a first for us at a hotel and were good. Hotel staff were very nice and helpful and room was kept clean and tidy. Our first allocated room was awful and although they said it was the only one available we stood our ground and eventually got to chose out of four!! Playa Blanca could do with a bit of an update but a few nice shops. For a great day out take a taxi (3/4 euros) along to the new marina at the far end.Great places to eat and a super walk back to Playa Blanca. Grand Tour to Timanfaya National Park well worth the money and you see all you need to see of the island. Fred Olsen fast ferry to Fuerteventura great but Correleja very disappointing, very Blackpoolish!!! bit run down but we were told the beaches a bit further out were magnificient but maybe too far to go in an afternoon visit.All in all a great holiday and we would definitely go bank to Timanfaya Palace Hotel
A little disappointed with the Timanfaya Palace-would rate the hotel as three stars as opposed to 4 stars. Hotel looks a bit tired in places, food very average and very reluctant to eat there after witnessing 2 cockroaches in the restaurant!
Staff were excellent-very friendly and helpful, though disappointed with the General Manager's lack of response re the cockroach complaint.
Good resort for prams and wheelchair users-excellent walk to the new marina.
Word of warniing to families with small children -don't take the glass bottom boat to the Papayago Beach -we were expected to disembark and transfer to a dinghy with a 4 month old child to travel to the beach.
no way 4* service
We have just returned from the Timanfaya Palace staying for two weeks over Christmas.
The reception staff were rude unhelpful. Sometimes the bathroom was never cleaned.The food in the restuarant in the evening was cold and was not very appetizing.The restuarant managers were unfriendly and somtimes rude.
The Gala dinner on Christmas night costing around £100.00 stering per person was abysmal most people walking out half way through the meal.
Due to the poor customer care of the senion staff at the hotel of a holiday costing over £3000.00 sterling no way should this hotel be included in a Thomson A la Carte brochure
The only praise we can give is to the waiters and waitressess in the restuarant who on some occasions were understaffed but were very friendly and managed to cope under very difficult conditions
We could never recomend this hotel at this time
Timanfaya , Lanzarote
The national park Timanfaya , to see the vulcanic activety that once took place here is almost scaring . Seemen that sailed past this island during the last outburst , called it " Hell island"
bad attitudes ( reception)
when my wife & myself arrived at the hotel at approx 21.40hrs after
driving from airport no street signs to hotel i asked if their was a
restaurant in the hotel we could eat as we have not eaten .
the staff on reception said no go down town as restaurants are open till
2.am. I went to the hotel restaurant spoke to manager he told me that
there was tables layed out for late comers. The room that reception
gave us was not acceptable ( looking onto mud bank) they offered an
upgrade to( expensive). They gave us another room which was fine
it had it problems but the cleaners put right reception did not want to know
they had a bad attitude.T he hotel was clean and tidy the cleaners done a good job . The breakfast was fine the evening meals was boring same food
most evenings .
My first visit to the Timanfya Palace, was a good visit
We had a nice room on the third floor which wasn't too far from the resturaunt. I can imagin that some of the rooms are a bit of a trek !!
The daytime activities were excellent and I cannot understand why there weren't more prople doing them, as well as being fun was a great way to meet people, and of course if you were lucky enough to win you will get a medal and cetrificate, in the bar at night. The night time entertainment was quite good but could have been improved a little. All the entertainment team were really freindly and a great bunch.
The food was lovely and the breakfasts great. All was hot and well presented, and the variety was good. Every night there was a different theme in the resurant, which is rotated on a weekly basis.
The only dissapointment was that the small pool was being rennovated during our stay so all the children were in the larger pool making it quite noisy. This also happened to be at Halt term week, which I thought was a bit of bad planning from the hotel.
Although a little dissapointed, this didn't detract from a great holiday, with excellent weather and a nice hotel
Hope this helps
A Relaxing and Enjoyable holiday
We retturned from the Timanfaya on the 15th Sept 2005 after a splendid weeks holiday at this fabulous hotel
This year we brought pur friends with us who we had been telling about this first class hotel. On arrival they got the Wow feeling just as we had done when we first visited the hotel 4 years ago. Our friends thought it was brilliant and certainly lived up to all our recommednation and they would certainly be coming back to this hotel in the future as we are. The food was excellent, the accommodation spotless and the services and courtesey of the staff could not have been better.We love this hotel and will be coming back next year for our 5th visit for what along with the afore mentioned gives us a very relaxing holiday.
Not forgetting the very nice town of Playa Blanca that is just a short and lovely walk along the newly completed prom from the hotel
We stayed here during October 05 and had lovely weather. Although it was during half term and the hotel was full to overflowing, the place was very good. The pool area was not as clean as we might have liked, but since it was in use from early morning, it was not surprising. The photos on this site are just as we found the hotel. The staff were all very helpful and the room clean (although a leak in the room above did cause some flaking paint). We travelled with Thomson A La Carte, and the rep, Rob, was excellent. We have never had such good one to one attention. The food was superb and plentiful, no matter what time you made the meals.
Overall we had the relaxing holiday we had wanted and would recommend the hotel. If it was that good during half term, it would be fabulous at other times!!!
Repeat Visitors to this fantastic hotel
We first stayed at this hotel after checking out of the H10 Princess after 1 day. It's a little extra to come here and you don't often get 'child' deals or 'blue' cross deals, but it's worth it. Agreed the hotel could do with a lick of paint here and there, it's about 10 years old now I think, but everything else is fine.
Booking - Recommend Direct Holidays, they offer a select package with Taxi transfers and no flight supplements.
Checkin - Slow, but friendly, tell them you've stayed before and hand in your H10 card (got off the H10 website) to get wine and chocs and a better room view.
Rooms - Big, with king size double, single bed settee, balcony or terrace. TV, Air Con, fridge and safe. Cheapest option is to let them stock your fridge on the first day with 10 soft drinks - then they won't charge you to use it all holiday - even if you don't buy again. Be careful about paying for a sea view because most rooms have a reasonable pool or garden view anyway. A few don't though - recommend agrue the toss when you get there rather than pay the heafty supplements at the travel agents.
Food - Extensive restaurant with sea views. Breakfast includes all the basic stuff, plus hand cooked omelette, pancakers, smoothies bar etc..Dinner - Again all the basics plus theme nights e.g. Chinese, Italian etc..not exactly fine cuisine, but above the standard of you're usual 4 star job in Spain / Canaries.
Facilities - Good range of pools, childrens and tots. Good pool bar serving sit down lunches, plus snacks, drinks and ice creams. Not too expensive. Not overun with children, but good kids club with morning and afternoon sessions. They take the kids out to play golf etc..also kids disco of a night - they can go whilst you eat in peace if you like. Entertainment is not too bad - some nights good others a little weak. On site entertainment team do a good job.
Location - Right on the front, beach a matter of vards away. Small cluster of shops and bars about 100m from hotel. Fair, but nice walk along the prom into town (about a mile). In the town are more shops, bars and restaurants, but no real clubs or discos. Also at the town harbour you get get the boat to fuerteventura.
Overall - Recommend for couples and families. Would not recommened hotel or resort for party goers or nitelife lovers. I have just booked to go again in July 2006 that says it all!