This hotel was a disappointment. Staff was professional but impatient and clearly more inclined to offer help to spanish speaking clientele, despite our attempt to be polite and patient. Room was grimy..water glasses not changed, ran out of soap and toilet tissue. We were located near front of hotel. Noise on plaza until 1:30 a.m., each and every night (we were there for six days); daily garbage truck arrival at midnight. We were awakened one morning by two young men screaming at one another for what turned out to be 90 minutes....no one from hotel called police or made any attempt to quell the disturbance. Single patrons of hotel literally running past, obviously concerned about safety. Location was interesting..lots of alleys and neat little cafes, though groups of young men were often hanging out nearby. Prostitues all over..sad to see. We would discourage anyone from staying here...too many other possibilites in the area with a more amenable staff.