Hotel Top Royal Star

4 out of 5 stars4 Stars

Carretera de Blanes 78, Lloret de Mar, Costa Brava, 17310, Spain

1 Review

H TOP Royal Star
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62%

Satisfaction Poor
Excellent
12%
94
Very Good
28%
215
Average
23%
172
Poor
19%
147
Terrible
16%
120

Value Score Poor Value

Costs 45% more than similarly rated 4 star hotels

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Good For Couples
  • Families39
  • Couples45
  • Solo28
  • Business33
  • scottishvisitor's Profile Photo

    4 Star All Inclusive

    by

    Four Star All Inclusive - So why do I have so many restaurant tips? This is easy to explain - these hotels are absolutely huge, aging and with the emphasis on quantity (packing them in) not quality. In real terms this was no more than I had expected - the price was cheap and you usually get what you pay for. When on holiday we only really sleep in hotels and hardly every use any facilities included. On the plus side the rooms were clean, comfortable quietand well cared for so no problems getting a good night's sleep. The ensuite was efficient although I could blow more hot air than the hairdryer ha ha and towels changed everyday. Meals were served in one huge restaurant if only the name would fit - more like a feeding station all self service with local drinks included in the station and in the bars. Not really my choice of places to stay the hotel is run by Top Hotels and you do have an option of a change in accommodation but judging by what I have heard from others - what you gain on the swings you lose on the roundabout!

More about Hotel Top Royal Star

royal star

by A TripAdvisor Member

Just returned from the royal star and both me and my family enjoyed our stay the only thing that let the hotel down was the food we were so tired of everything tasting of garlic that we had to go out to eat.
On the enterainment front the team were wonderful my two children did not want to come home. The Brazilian show was fanastic as was the show with the entertainment team. The medievil night as is advertised as free did not turn out like that i did not mind paying for the coach what i did object to was having to pay £3 for each drink after the show was over. The night it's self was great if you could have returned striaght afterward just be warned.
All in all we would recommend this hotel

brilliant for all ages

by A TripAdvisor Member

i went on the 5th of may to the royal star and had a great timed in which they provided adult and childs activities, great food, and brillant accomodation. the pools where clean and the maid service was excellent, and all the waithers friendly at all times.(especially roger lol) i would definatley recommend it.

Great Holiday

by A TripAdvisor Member

We are a family of 6, 4 children ranging from 10 to 14 and mum and dad, and we all had a great time on this holiday. It was the first time the children has been abroad as we normally holiday in Haven sites, and they much preferred it. The rooms were great, we had all the children in the room next door to us and there was plenty of room for them. The hotel was always spotless and the staff were very helpful. We have one fussy eater who wasn't keen on the food but the rest of us always found something we could eat, but we did think that breakfast was the worst meal. The entertainment was great, especially for the kids, and the entertainment and bar staff were always cheerful and funny. The hotel is a little way out of the town but only a 10 or 15 minute walk, we found this better as the one time we ventured into the town at night it was very busy and the children were a little frightened. We could have gone on this holiday and not taken any spending money and still had a great time. For the money we paid I don't think we could have asked for a better holiday and will definately go back next year. Thank you Hotel Royal Star for a great holiday.

Exactly what you pay for

by TripAdvisor Member VickyHingley

Just arrived home after a week at the Royal Star, we intended to enjoy ourselves and we did. Excellent choice of food, always available up to midnight in the snack bar! Kids 12 and 10 enjoyed the freedom to eat when they pleased, however, some parts of the hotel are remote and scary, like the basement corridors by the indoor pool, watch the kids don't stray too far at night. Rooms cleaned everyday and towels changed daily, entertainment was a bit rubbish, put on by the entertainment team most nights and the club itself was a big rabble, but what did I expect in high season. Queues for drinks are a big pain, take a few cards and double up to avoid a 15 minute wait. The lifts are very slow, kids pressing floor 6 and playing in the vast corridors at night mean a 20 minute wait for the lift, no joke. Get your towel on a sunbed before 8.30 or no chance and do not sit by the hotel walls, they cast a shadow around 1.30pm and you get no tan after that for the rest of the day. Nice to sit outside the pool table bar at night, you can still hear the music but not as loud. Good holiday, clean hotel, short flight, pools a bit small, staff friendly.

could have been better!!

by TripAdvisor Member paxowelshone

Myself and my partner just come back from our holiday in lloret and stayed at the royal star..the hotel itself is very clean so wouldnt judge on that..the food was ok if you love chips..only saw mash once and the food roughly stayed the same all week..fish and veal..lots of salad..in the snack area after the restaurant was closed they only served burgers, bacon and chips with the offer of a few salad items too and that menu lasted all week long nothing changed.. The bar near the outside pool had staff in daydreams and we found them to be very uncomfortable.
The entertainers that organised games during the day didnt seem to be bothered to ask us to join in and always went to the same people everyday..so we found it a case of if your face fits!
We asked to keep our room in for an extra day as we were not flying back til the early hours again..reception staff never checked availability just looked at us and said no.
In lloret itself during the day you have shop keepers trying to drag you in their shops and at night leaflets given to get you in the pubs..you just couldnt have any peace.
Make sure you get the best out of your reps for information because ours from mytravel forget a few pointers like on the day of departure we could use a hotel towel for a deposit instead he said no we not guests no more and just showed interest in newcomers so as we though..they had our money for trips that never turned up etc and now go away attitude!
Anyway everyone different so you might like your hol!!

Bloody Awful

by A TripAdvisor Member

I have just returned from a week holiday at The Royal Star in Lloret de Mar with my wife and two young children and have been left wondering "where on earth did the other 2 stars come from to make this a four star hotel."
First things first.
The hotel is situated immediately next to a four lane highway which is extremely busy at all hours. To get anywhere in the resort one has to take their life into their own hands and cross it using one of two crossings that are nearby. Be warned the green man does not necessarily mean that the traffic has actually bothered to stop.
There are no footpaths immediately outside the hotel and traffic leading to the main road tends to speed by leaving you in a dangerous position.
The hotel itself looks as though it was designed and built in the mid seventies and really has not been revamped since that time.
Upon entering the hotel the first thing that hits you (other than the extremely efficient air conditioning system) is the smog from cigarette smoke. This proved to be a common theme in all public areas (apart from the restaurant but including the elevators) throughout our weeks stay in order to reach to restaurant you have to negotiaite the corridor of nicotine.
We were checked in extremely quickly by the surly female receptionist and had our photographs taken for the All Inclusive cards. Nobody actually bothered to explain to us where we would be eating, what times we could do this and where we could get a drink. The receptionist just grunted, pointed in the direction of the elevators and told us we were on floor one.
The elevators, of which there are two, are incredibly small and extremely unreliable. Don't bother using them if you are anywhere other than the ground floor as they will not stop on your request and will simply sail past you up and down until you eventually use the stairs.
Our room had beautiful view of a brick wall and despite requesting a room with a nice view at the time of booking we were told by the same surly receptionist that they would not even consider moving us as they were full. There was even a floor below us and I can't even begin to imagine what they could see off their balcony.
In fairness the rooms were clean and tidy and fairly well appointed. The air con was effective but turned itself off between the hours of 0400 and 1030 daily. The air con was quite noisy and seemed to gurgle a lot but it was a fair trade off. The constant banging and slamming of doors all night gets on you nerves after a while too.
The room maids were brilliant, friendly and efficient throughout and cannot be faulted at all.
The hotel has four pools
1) The main pool very small and crowded. This pool and terrace overlooks the road and has loud traffic noise. This area is in the sun all day and therefore the whole hotel will crowd around it all day. Be prepared to get up early because despite the rules which state that no one is allowed to reserve a sun bed everyone does and the number of sun beds is woefully inadequate compared to the number of guests who want them. All the beds were taken by 0730 every day! Prior to this time a queue will form inside the hotel waiting for the cleaning staff to open the doors. It was not uncommon to see a person throwing their towels onto sun beds from the street outside before the doors had opened such was the rush to secure a good spot. On the sun beds you will be laying extremely close to complete strangers so don't forget your personal hygiene folks. You will be required to levitate if you are placed anywhere near to the back of the terrace as all gaps are promptly filled by sun beds and the only access is by hovering above those who are crashed out in the sun.
This pool is so packed, you could probably walk across it on the lilos and other inflatable objects that are in it - this is despite the rules which state that no inflatables are allowed in the pool so forget swimming in it.
2) This pool has novel windows under the waterline so people in the restaurant can see swimmers performing all manner of stunts under the water. This initially was extremely entertaining but soon wore off after a time. This pool is small and is sheltered from the sun through large parts of the day, therefore increasing the load on pool 1.
3) A little gem! Hidden quietly at the back of the hotel near to the children’s play park. It's only knee deep and about three times the size of your average Jacuzzi but no one goes there. Brilliant for the kiddies
4) In the basement, an indoor pool with rock feature thing hanging from the ceiling. It stinks of mould!
All the pools and the sun beds were quite dirty and obviously required more attention. Although that being said when we visited Spain was suffering its worst drought in 60 years so water for cleaning may have been a bit scarce.
The bars, there are three bars; one near to the reception is for adults only and two near to pools 1 and 2. The main bar is open all day from 1000 and of an evening it fills up quick, this is where the main evening entertainment is. You can cut the cigarette smoke with a knife.
The other bar is always almost empty and if you don't mind one man and his synthesizer playing can be fairly enjoyable.
Be prepared as there was never any more than two people serving and subsequently the queues can get quite long. The staff will refuse to serve you anymore than two drinks at a time which can be frustrating when, like me you have a family of four and you're forced to join the back of the queue for the other two drinks. Most of the bar staff, but certainly not all are incredibly grumpy and clearly do not want to be there. This is taken out on you the punter.
Dinner time. The dinner times at the hotel are an experience, after booking the hotel I read some awful reviews on the internet about the food. To be honest I don't think that it was all that bad, it wasn't great. The problem was the sheer mass of people trying to eat at once. The food was continually running out and the items on your plate would invariably be cold by the time you returned to your seat after yet another queue. There is a bar inside the restaurant - no from this point on I will call it a canteen as that is more of an apt description!
The bar inside the canteen was again staffed by only two men so yet again more long queues. For some unknown reason you are not allowed to bring drinks into the canteen from any of the other bars and table service simply was not an option.
On the menu every night was salad, soup (very watery whatever the flavor), meat (usually pork), chips, chips, chips, some kind of fish and pasta. Dinner was served between 1900 and 2045. Breakfast between 0700 and 0945 and lunch between 1300 and 1445. At all other times until midnight there are snacks available such as burgers and CHIPS from another area within the canteen. There is also a microwave so you can heat up your Childs milk as I did (you can pinch the milk by the tea and coffee making machines in the bars to fill up your bottles - 50 seconds in the microwave heats it up nicely!).
Out and About. The resort is split in two halves. The grotty 18-30 end which basically is out of the hotel and left or the nicer end which is out of the hotel and right. Each of these areas has its own beach, both of which are attractive and clean. It is not sand but gravel; it has the consistency of cat litter but is comfortable to walk on and brushes off even when you are wet. Be warned, I am six feet tall but after five or six steps into the sea I was out of my depth. Not a good place for children to swim, I heard from others that there was a strong under-current but I did not experience this myself. The sea gets deep so quick that big boats will unload their passengers directly onto the beach. On the posh beach there were a couple of nice bars that overlooked the sea.
In the grotty end of the resort there were clubs after clubs and I should imagine that it would be great to the single person visiting here.
We visited Water World Water Park; this was a ten minute walk from the hotel - DO NOT DO THIS ON AN ORGANISED TOUR IT IS A RIP OFF!!!!!
The park itself was quite good and good value for money (Burger King were running a kid's go free offer with their children’s meals) my oldest child is 4 and it was ideal for his age and above right up to adult. Please take a picnic as their food prices are very expensive. There is a free bus but it really is quicker to walk.
Overall the resort had most of the things that you would expect from Spain and was pleasant enough in places. The hotel was a big let down mainly for the space available by the pool, the stupid rule which were never enforced, the brusque staff and ridiculous manner in which you seemed to queue for everything no matter what time of the day.
I would never ever return to this place even if it was offered to me for free.

cannot see what everyone complains about

by A TripAdvisor Member

just back from here enjoyed a five day break with my husband. Alright the food wasnt always up to english standard but we only paid 165 each with transfers AI so hey we got value for money. Lloret was great plenty going on inside hotel and out. Room was of a decent size with three beds in and cleaned every day with fresh towels. We were at the back of the hotel so did overlook the cemetary but as we never planned on spending all day there didnt bother us. Go with an open mind and be realistic if you pay for what you get you wont be disappointed. You can also use your all inclusive pass in all the other HTOP hotels there and we found another three so if you are bored try them we walked over to them and found something different on in them all and still didnt cost any extra for drinks as they just swipe your card.

good value for money

by A TripAdvisor Member

Just returned from spending a week 25/5/05 with my husband and 2 grandchildren. Rooms a bit cramped for the 4 of us. Food was fine could always find something to eat. Snacks in between meals includings ice-cream for the kids. One of the outdoor pools not working which was disappointing. Indoor pool (not very deep only 1 metre) with hot-tub, sauna at extra cost. Entertainment in main bar very noisy but 2 other bars were available. No shades/umberellas were available round pool area. Table tennis in the corner by pool could be nuisance if you were near to it. Hotel at night was very noisy with other residents banging doors or kids running around the corridors until 1a.m or more. Glad to get home for a good sleep although the beds were fairly comforable. Plenty of activities in the day for the adults and children. Arcade with a few games. Small park with young childrens swings, see-saw and slide. Gym not open long enough only for a couple of hours late afternoon. 10 minute walk away to the centre, plenty of small souvenier shops were you have to haggle over the price. Small shop in hotel but that only opened on our last day as this was under some repair. I would rate this holiday as 7/10

Forum Posts

Royal Star Hotel

by magdacat2001

Hi!

Somebody know somethink about Royal Star in Lloret del mar. I want to go in vacantion in Lloret del Mar. Other thinks to do or to see in this region.
Thanks!!
Cata

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 Hotel Top Royal Star

We've found that other people looking for this hotel also know it by these names:

Royal Star Hotel Lloret De Mar
H Top Royal Star
Top Royal Star Hotel

Address: Carretera de Blanes 78, Lloret de Mar, Costa Brava, 17310, Spain