Imperial Apartments

Via Augusta, 26, Salou, 43840, Spain
#20 of 144 hotels in Salou
Bad (2.0 out of 5.0) 1 review
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Dirty pool, noisy neighbour, barking dog

Bad (2.0 of 5.0 stars)
by written on June 23, 2014

We visited these apartments in June 2014. For those travelling in large groups (7+ people) you need to know that there is a chance that you will have to make a deposit of €50-€100 per person when you check in, which is refundable when you check out as long as there is no noise complaints, or any damage to the rooms, so just make sure you have that kind of cash to hand, as it is not clear on the websites about this. I enjoyed the holiday and the apartments were clean and well kept for the price we paid. The balcony was nice and big and the air conditioning was great. I have a few problems though. The condition that the swimming pool was in was very poor condition. It was constantly dirty, full of dead bugs and leaves and dirt, and no one was ever around to take care of it or clean it. The pool wasn't even a self cleaner. We were very keen on enjoying the pool but we couldn't due to how filthy it was. This was very disappointing. Another issue is that when we arrived we were the only people in the whole complex. Then a few days later people with children and elderly families arrived and were put in the rooms right next door which was very unfair to us because the walls were very thin so we had to be constantly quiet. We could have easily been placed on a higher floor away from the families. Another complaint is the surrounding areas, next door to the complex is a house which seemed bordered up, however there were around 4-5 dogs who barked all day and all night. They sounded in pain, mal nourished, and neglected which was very difficult to sit through. Beside our complex there was also a crèche/play school, which was very very noisy in the early mornings with kids running and screaming and the teachers shouting which is not something you want to hear when you're on holidays trying to relax. These problems really effected our stay and others need to know these before they book.

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