“Do not book NON REFUNDABLE BOOKING - PAYMENT IN ADVANCE”
Holiday Inn Express Valencia-San Luis
Booked two months in advance - full payment with the GIMICK - NON REFUNDABLE BOOKING
10 days prior to our holiday cost price for both two rooms dropped down by 45% versus to the full payment done two months ago.
Stupid of me this could have been easily sorted if i did not pay in full two months before - caught in the gimick of NON REFUNDABLE BOOKING hence it was showing like Eur35 saving.
The only explantion i got from the receptionist "it same with flight tickets" but surely two complete different scenarios. We have stayed several times in other Holiday Inn but never experienced such a let down.
Very bad smell of cigarettes in room despite we booked non smoking room
Rooms not well insulated for noise - other tourist returned back from a drinking session and made a hell of a noise - laughing and discussing at 3am.
Breakfast - basic and very poor - "complimentary :-)"
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Address: Avenida de Ausias March 99, Valencia, Valencia Province, 46013, Spain