More about Hilton Madrid Airport
A free night in a 4-star hotel
When we left Spain, on my first trip there, we got to the airport late, and the flight ended up being overbooked. So I, along with everyone in line behind me (I was first in line for the overbooking) ended up having to stay a night in Hotel Barajas, which is near the Madrid airport, and the airline (Air Canada) paid for everything. We also got 300 Euro compensation each in addition to that. If your flight is overbooked, this is the place you'll probably stay at.
We had to take the airport shuttle to the hotel, but since we didn't know which shuttle it was, we took a taxi. The next day, we took the shuttle back to the airport, and flew back home without any problems. The rooms were nice, and the all-you-can-eat buffet was great! There was a bar too, where you could buy a drink or lunch. The only thing I paid for during my stay in Hotel Barajas was the coke I bought at the bar. Other than that, everything was paid for by Air Canada. The only complaint I have is the tv. There were barely any channels, and there was nothing good on at the moment. Plus, porn is shown with the regular channels, which is kinda sick in my opinion. But other than that, I had a great stay!
Barajas airport is in the north east of the city, about 15 km from Madrid. The most convenient way to get there is by metro to Aeroporto. It can be quite a long walk from the metro stop to the correct terminal.
Spain's Madrid airport is easy...
Spain's Madrid airport is easy to navigate and they have ATM's inside so skip the rip off money changers.
Getting around is best in cabs. I wouldnt rent a car unless you were traveling some distance outside the city. Cabs are very reasonable and always around. They drive like mad men though. I think its universal with cabbies anyway
A real stunner at barajas!
After our flight with Aer Lingus from Dublin to Madrid-Barajas we had taken the free Hilton Shuttle bus service from outside Terminal 1 ( cross street and look out for the busses parking ). The hotel is brand new and super modern and the welcoming Atrium just screams design at you! The hotel is rated 5 star Luxe! The welcome at the reception was one of the warmest we ever received at any hotel incl. a warm handshake from the hotel manager! Superb, Folks! We have taken the glass elevator to our room no. 501 which was an excellent Relaxation corner room! The room had fantastic ultramodern design in white and black, the bed right in the middle of the room, WOW! Large Flat LCD TV, International channels incl. CNN and many others, supermodern furniture and fully stocked mini-bar! We had also in our room a CD radio system! Large writing areas behind the bed / executive style and before the bed with modern extravagant nice seating space! Our bathroom was yet the real highlight for many because we had a superlarge Jacuzzi bathtub big enough for two and separate shower and separate toilet bidet combination which was screened from the rest of the stunning bathroom, which was more a sanctuary! The amenities as always superb incl. Crabtree and Evelyn plus L' Occitane amenities for the Jacuzzi! We had also small massage items to go with it! Do not forget the fluffy bathrobes so, Folks! Just outside the room we had discovered the large atrium with stunning indoor views and so called relaxation ponds with fish inside, how about that! But when it gets rather windy this can be somewhat treacherous as we have seen with our own eyes, as the water spills out to the people who using the hotels entrance! You could say a little rain without the pain! ( of really raining we mean! got it? ) For our rather lavish dinner we enjoyed superb room service incl. Navarro salad which incl. Asparagus and egg for one of us and the other one ( me ) enjoyed a through and through superb steak, which was mmmmmhhhhh.... ( in both cases, for the people who would ask what we mean! ) the real highlight however has to be the three deserts we have enjoyed! BTW. When you have read also our Intercontinental Madrid review you will know! Here at the Hilton Madrid the hot chocolate was indeed the third dessert because they brought us not hot chocolate in the sense we had thought it would, here we have been given a cake with hot chocolate sauce filling! However having it enjoyed rather tremendously! The Executive Lounge is included when you stay at the Relaxation room, which we find good value, we had enjoyed free internet and free juices in the evening and a large breakfast in the morning at this also super modern facility! After our stay for the night and the Executive Lounge Breakfast we had been back to the Barajas Airport with the free shuttle bus service for our flight to Casablanca with Easyjet! The Hilton Madrid Airport is a real gem! So far the best Airport hotel together with the Novotel Suvarnabhumi Bangkok ( see our review ) in the world! So people step back after reading our review and pack a few things and book a flight and this hotel and here we go! Folks!
Wonderful, once you find it.
Let me begin by saying this is an excellent (and vast) hotel, one that still seems extremely empty. Reception staff were extremely welcoming, and helpful. The hotel itself is very stylish, the rooms were wonderful - very comfortable beds, large bathroom with separate bath and shower, nice toiletries, flatscreen TV (though it only had news channels in English), tea/coffee making facilities. The hotel has an extremely nice swimming pool on the first floor, along with a small sauna, a gym, and a steam room (which wasn't working during my stay). I had a very nice swim in the very warm pool, and a sauna. I was quite surprised to find, however, that there were no lockers to keep clothes etc in, and the "changing rooms" were no bigger than a largish bathroom that you might find in a house, with nowhere to sit or place items, and only one shower and one toilet. Surely this is a temporary state of affairs....? There really isn't room in it for more than 2 people to change at once....
Hotel room tips: a) you need your room entry card to operate the lifts - slide the card into the slots in the lift and then out again and then press the floor number;
b) the sink in my room was made of glass (very fashionable, but I feel sorry for the poor cleaners who would have to polish them every morning to stop them looking waterstained...). One thing that is not very obvious is how to put the plug in. Invisible, behind the tap, is a short small metal bar which you have to lift to close the plug. Mine was quite fliddly and a bit hard to pull.
I had a night here for 89 euros and this was indeed a bargain for such a good hotel.
There is a shuttle bus that goes between each airport terminal and the hotel (which is about 5 minutes drive from terminal 1). I had to wait 35 minutes for it on my arrival (about which more later), but, when having to catch an early flight, the staff in the hotel and the driver himself were extremely helpful in getting me and a bunch of other travellers where we needed to be at the right time. Another nice touch, because we were leaving before breakfast, there was complimentary coffee and juice available for the early risers taking the shuttle. Most staff spoke good English, except for the poor chap keeping an eye on the pool/gym/sauna (who was being bombarded with many questions by English speakers who were perplexed by the changing arrangements and lack of lockers).
The nearest metro station to the Hotel is Alameda de Osuna, at the northern end of line 5 (and not on the airport line). Given the irregularity of the shuttle bus (perhaps they will run more regularly when more people stay at the hotel), it might be an option for some people without large amounts of luggage to walk from the Alameda metro station to the hotel. It took me 15 minutes. Here are the instructions. I provide them here because having asked the contact centre on the Hilton website to send them to me two weeks before I travelled, they never did, though the staff once at the hotel were happy to share them. Alameda station is in a seemingly quite nice residential area. Coming out of the station, turn left, and follow the road - don't turn off. It curves to the right, and after about 200 metres you come to a T junction. Cross the road and turn left. You'll then pass a medical centre on your right. Cross the small road and keep going straight (the road briefly climbs at this point, but not for long). Cross the bridge over the motorway (from this vantage point, you should be able to see the Hilton on your right across the motorway) , and cross the zebra crossing and keep straight. After 30 or so metres, there are some steps down to the right. At the bottom of the steps turn right, then walk along the lower road that runs parallel to the motorway. After 3 or 4 minutes you'll be at the Hilton. The Alameda station has the advantage of being a normal station, so there is no supplement to get out there (unlike at the airport stations). The airport stations are some walk from the hotel shuttle bus stops at the terminals anyway, and so you'd save both time and money just walking from Alameda. I also did the journey on foot at midnight and the route was well lit.
Shuttle bus journeys to Madrid Airport's new terminal 4 take longer, perhaps three times as long as to get to terminal 1, and the terminal itself is *massive*. Once inside there is a lot of walking to do, through security and then, depending on which flight you're on, you might have to take a train to the what seems to be equally massive satellite building to the terminal. Signs warn you along your route that it might take 25 minutes to get to your gate, and they're right. So leave plenty of time.
Gorgeous brand new Madrid hotel
Our choice by default after poor reviews on Trip Advisor of all other listed airport hotels. Hotel opened this past June. Was not at all full November 4th. Right now it is a bargain for a deluxe Madrid hotel! One could stay there, take shuttle to airport metro stop and go right into the city. The food was superb. Service couldn't have been better, more accommodating, or friendly. Rooms very comfortable and quiet. I didn'[t realize there is a link from Delta to Hilton or would have booked through them. As it was I paid too high a price through Travelocity, which I don't usually use. Link came up on my search for airport hotels. We stayed on the floor with executive lounge, which was also wonderful. Appreciated latest TV screens for watching election results. Only faults: bathroom sink (beyond us in modernity) and site. Taxis, even given Google map, missed the turn from the highway,
loved that invisible sink
I stayed here for one evening before flying out early the next morning.
The outside looks like just another random gold-window-clad office building in the distance, except for the "Hilton" swirl logo along the top edge of the roof. Once you get inside, you'll be amazed at the modern-ness of everything. The dramatic atrium under which the dining area is found is extremely spacious. Three glass elevators carry people and bags up and down in the interior.
My taxi driver at the train station had no trouble finding the hotel. The ride from the central Santa Justa station out to the hotel was about €19 (supplement was included in this price because my trip origin was the train station).
My Gold HHonors card earned me an "upgrade" to the executive floor (floor number "4" on the elevator, but in a practical sense maybe the fifth or sixth floor of the actual building). Access to the lounge was very appreciated. There were snacks and nibbles at tea time and post "cocktail" hour, and for "cocktail" hour they had a larger number of alcoholic beverages out and selection of appetizers (cold and hot; although the hot appetizer tray appeared to consist solely of mystery meat sausages and nuggets) and miniature desserts (chocolate & strawberry mousse, slices of cake, etc.).
The exercise room is small but very full of equipment. The men's and women's changing rooms in the fitness area have individual sauna and steam rooms. The heated pool is extremely nice, with various buttons located above and below the water line that you can press to start up various water features (one side has a refreshing waterfall, another side has a series of jets, etc.).
The room itself was very modern, with sliding glass doors between the bathroom and the closet area. The view out from the room wasn't much to appreciate, just highways with zooming cars and industrial buildings on the other side. The gold clad windows gave the sky an unnaturally smoggy appearance. There was a separate shower and bathtub in the bathroom. I appreciated that the shower height can be easily adjusted to a point taller than anybody can naturally be (in other words, as a tall person, at other hotels I frequently have to stoop to get under most standard European shower heads). By the way, for anyone with dainty ears, the glass doors don't provide much cover for any noise you make in the toilet room. The modern "invisible" molded glass sink made me really envious (wish I had one of these in my relatively modest apartment), but as the other reviews have noted, these glass sinks are notoriously difficult to keep clean and the shape of the water faucet causes water to splatter like crazy if the pressure is turned on too high.
My only major complaint about this hotel was the obnoxious prices in the "extras". In the restaurant: €25 for chicken stir fry, €22 for a standard hamburger, €15 for a plain Ceasar salad. The price I prepaid for the room overall was extremely reasonable: €124. Parking on site is €30 (thankfully without a car I didn't need to pay this). "Economy" Internet access for 24 hours cost me a pricey €17 (the word "economy" here means there are some stricter file transfer limits; e.g. no downloading movies from iTunes, for example). Free Internet is one of the benefit options for Gold / Diamond card holders, but you have to set this as a benefit preference instead of a room upgrade (via the HHonors website) prior to arrival. Had I been smart enough to check out TripAdvisor prior to making my reservations, I probably would've taken the opportunity to venture outside a little bit to hunt for food at the nearby shopping mall.
The free airport shuttle service begins at 4:50 a.m. and runs every half hour. The breakfast buffet (which I didn't indulge in) starts up at 6 a.m., but juice, croissants and coffee are placed out in the lobby prior to that. While at the airport, I realized I had accidentally left my passport in the room's safe. After calling the front desk and verifying it was there, it was brought out to me on the next shuttle. Now that is what I call first class service!
Overall, if it weren't for the high prices on the food, parking & Internet access, I'd consider this hotel a perfect base for exploring Madrid and the surrounding region. I preferred this hotel to the even more pricey Westin Palace (where the only benefit for that hotel seems to be that it's in the center of town).
I have an ambivalent relationship with Hiltons - at best they lack charm and some of the older city centre establishments are rather dated.
This place is great though - the design has real flair, being modern but avoiding the current set of hotel design cliches. The bathrooms in particular are great.
The public areas are large and airy. I could still get a beer and club sandwich in the bar at 11.00pm, and the scrambled eggs at breakfast were the best I've ever had in a hotel.
A bit far from the airport by bus; if flying out leave plenty of time as Madrid is vast since they built the new terminal, but otherwise superb value for the €155 rate they charged me (inclduing breakfast !)
Adventures in the Madrid Airport - March 2008
"Landing in Madrid"
The mountains were craggy and had snow covered peaks, and the fields below were greening up for spring. But there were also jagged brown areas.
I got out my water bottle to take my pills (which I had forgotten the previous night) and downloaded some pictures to the computer and tried to change the time on it, but it insisted that the time in Madrid was an hour later than it was showing on the screen in the cabin. The man in front of me reclined his chair into my knees for most of the flight which meant that all his tossing and turning was transmitted through the chair to me. It was a curiously intimate situation considering that I could only see the very top of his head.
When we landed and had all our bags together I was not able to find the little bag with the camera cable in it. I finally asked him to go into the seats back of us (those people had already gotten off) and look under the seats and there it was. I was so glad I did not leave without it.
He walked off the plane ahead of me.
We got off at what my watch said was 7:15, which was earlier than the scheduled 7:45, but I thought maybe they had made up time. But the first clock I saw said 8:15. I assumed that clock was wrong, but subsequent clocks all had my watch an hour slow. So I asked a terminal staff person and she assured me that it was indeed 8 instead of 7. So the computer knew what it was doing after all.
There were stairs (escalators), trains and elevators to get us to immigration where they stamped our passports and took the top half of the form we had to fill out. There was no suggestion that we get our bags. So we didn't.
We looked in one of the stores for a belt, but the cheapest one there was 20 Euros, which was way too much to pay for a belt ($1.70 = 1€) .
But to go through immigration that meant that we had to go back through security again, and my grandson still had his two bottled drinks and I still had some water in my bottle. So we got out of line and went to a Cambia, which turned out to be a REALLY good deal, as it was an American Express one, which only took American Express credit cards (which I don't have), but did not charge any fee for cashing traveler's checks or changing money. So my grandson changed two $50 traveler's checks, and I also got about $90 worth of Euros. Then he went to the bathroom and emptied out the bottles, and we got back in line and went through security.
So we walked around the little glass house they keep the smokers in (there's no top to it so you can still smell the smoke near it), and sat down. We both went to the bathroom and he looked for a plug to recharge his batteries and didn't find one. Since the plugs are those two round prong ones, I think perhaps he didn't know what he was looking for.
Our plane was supposed to board at 10:35, and leave at 11:10. The notice boards were confusing and they did not announce planes boarding over the PA system so you had to look at the boards, and there was no place to sit and be comfortable while monitoring them. My grandson asked if we were flight 1046 and without looking, I said yes, but that flight didn't have a departure gate yet, just that it was going to be a J gate of which there were 60.. We again asked a terminal person and she said the gate number would not be put up until a half hour before the boarding which would be 10:05.
I tried using the computer, but it said it was having to close windows because of a fault, and I could not get it to boot. This worried me considerably.
Then it got to be 10:05 and they posted that we were to be at gate J58. We walked down there, and when they started boarding at 10:20, I asked the gate agent if we needed to check in again and she said (horrified) that this was flight 1046, and we were really on flight 2614. We should go and look at the boards to see what gate we had - the 1046 flight was a shuttle to Barcelona.
We found a departures board - our gate was actually H13. We had to walk the length of all the J gates all the way down to the other end of the terminal and had to be there by 10:35, and it was now about 10:28. So we walked. I walked as fast as I could. And we did get there just before 10:35 - one of the last people to check in. Then we went down two flights of stairs to a bus, the bus took us to the plane, and we had to walk up a flight of stairs to the plane. .
We were seats 23A and 23C, and there was no B seats (I think it was an MD80 with a 2-3 configuration). They had sandwiches on the plane and drinks but of course you had to pay for them. So we didn't. We were on the taxiway by 11:06. I must confess that I fell asleep on the plane shortly after takeoff. I did take this photo first.
Next: Landing in Barcelona
Madrid Airport - Easyjet plane
Clock in the Madrid airport
Ceiling of the Madrid airport
i know... why a girl from Madrid is asking a question here? well, i dont know where else to ask...
Iam travelling to turkey in november and i may have to stay overnight at the airport because my flight leave at 6 in the morning.... and a friend told me that he heard the airport in Madrid closes at night.... does it? i dont think so but i just want to be sure!!!
RE: madrid airport
After staying in Salamanca, I had to take the plane from Madrid to Italia at 7 or 8 in the morning, so I did "sleep" in the airport. It isn't too crowded, but I couldn't sleep well.
RE: RE: madrid airport
so it is open... good...
RE: madrid airport
If you are from Madrid, why do not call the airport and ask there?
I do not think that the airport is closed at night, maybe there are no flights during the night, but not closed for passangers.
RE: madrid airport
Have a look at this site - http://www.sleepinginairports.com/europe/madrid.htm
RE: RE: madrid airport
another page that might help...
RE: RE: madrid airport
I just made a phone call to the airport. Yes, they're OPEN 24h
RE: RE: madrid airport
thank you, gracias, merci.... I cant wait to o to istambul!!!