NH Paseo del Prado Madrid

Plaza Cánovas del Castillo 4, (formerly Gran Hotel Canarias), Madrid, Madrid, 28014, Spain
(4.5 star hotel)
#21
Rank 21 of 734 hotels
in Madrid
Terrible (1.0 out of 5.0) 1 review
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Value Score

Poor Value

Costs More than similar hotels

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Heartless Hotel

Terrible (1.0 of 5.0 stars)
by written on September 21, 2011

DO NOT BOOK A ROOM HERE! We planned our dream trip to Spain months in advance, however three and a half months before departure we suffered a terrible tragedy, and the brother of my traveling companion was killed in a horrible industrial accident. We had to cancel the trip. We booked with hotels.com, and all hotels were able to give us refunds EXCEPT PASEO del PRADO. Three and a half months in advance they could have easily re-booked the rooms. Instead, they kept $460.00, money that we needed for other necessities and did not even offer a partial refund, or raincheck. This after several calls, and numerous e-mails to Spain. They didn't care. Their greed trumped compassion for a grieving family. NEVER STAY WITH THIS HOTEL! If they could be so heartless to us, imagine what they could do to you if something happened during your stay. If you look at reviews around the web, you'll see examples of theft, overcharging, and an indifferent, unhelpful staff. DON'T REWARD THESE HORRIBLE PEOPLE WITH YOUR BUSINESS!

Nearby NH Paseo del Prado Madrid

NH Paseo del Prado Madrid

We've found that other people looking for this hotel also know it by these names:

  • Nh Hotels Madrid
  • Nh Hotel Madrid
  • Nh Paseo Del Prado Hotel Madrid

Address: Plaza Cánovas del Castillo 4, (formerly Gran Hotel Canarias), Madrid, Madrid, 28014, Spain

Amenities at NH Paseo del Prado Madrid

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Beverage Selection
  • Business Services
  • Bar / Lounge
  • Free High Speed Internet

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