nice hotel BUT the staff....
by A TripAdvisor Member
we spent there 6 nights and the first day of the new year we've been stolen from our room a Pc and a watch. But the most disappointing thing was the behaviour of the whole management (Pontius Pilatus). No support at all, we were nearly put in discussion!
Great location, great price!
by A TripAdvisor Member
We arrived via the metro and the hotel is at the Sevilla metro stop. As you exit the metro, go right up the stairs and the hotel is directly in front of you across the street. The lobby is beautifully decorated. The front desk staff didn't speak English but my husband speaks some Spanish so we had no trouble. We paid 70 Euro for one night, including tax.
Our room was on the 2nd floor at the front of the building. There was construction going on outside the building, but it stopped at night. The hotel is on a main road so there is a lot of street noise. The rooms are very large for most European hotels. The bathroom was very modern and faux marble. There was hair dryer. The room itself looked a bit older, and probably hadn't been renovated in 10 years. There were no English stations on the TV. Based on the floorplan, it looks as if most of the rooms are quite big and unless you're at the front or the back of the building, the windows in the interior rooms probably overlook airshafts.
The breakfast in the morning was wonderful, with scarmbled eggs, torilla espanola, fresh fruit, breads, cheese, juice and coffee.
The location is PERFECT! 2 blocks from the Puerto del Sol and everything around that area. There is a Starbucks on the corner, 2 stores down from the hotel. If we every go back to Madrid we'll definitely stay here again.
Perfect location - good value
by TripAdvisor Member Marinis
I recently stayed a long weekend in Madrid and was fortunate to pick Hotel Regina for my stay. The location is great for getting around. If you want to take the (very cheap and clean) subway from the airport, you'll basically end up at the doorstep of the hotel at the end of your journey. (You'll have to change lines twice.) Just a short walk to Puerta del Sol and a slightly longer for getting to the great art museums and the royal palace. (Don't miss a guided tour at the palace!)
The hotel is very clean, and we got a really spacious room with an equally spacious bathroom. The room didn't have a view, as it was facing not even a courtyard, but more of a ventilation shaft. This however meant that it was surprisingly quiet and both my friend and I had a couple of very good nights' sleep. Excellent!
I could definitely imagine staying here again in case I get the opportunity to re-visit Madrid any time soon.
A Happy Happinstance
by TripAdvisor Member GKnight
I stayed at this hotel while traveling with some friends back in 2002. We didn't have a reservation anywhere and just happened upon this place while dragging our suitcases thru the rain. It ended up being our favorite place the whole trip. It was cute and clean and the staff was very friendly. In May of 2006, my parents were in Madrid and were extremely disappointed with the hotel they were staying in. They walked around the block from where they were staying and ran into Hotel Regina! - remembering what I had said about my stay they walked in and asked about an available room. They immediately grabbed their things from the terrible hotel and proceded to have a lovely stay at the Regina as well!
Great location
by TripAdvisor Member sandybeach111
We stayed in this hotel on two different occasions in one Spanish trip. We had to stay an extra night, they let us keep our same room for the same discounted rate! The first room, very very poor AC. No windows to the outside world, just a very small window to a tiny plaza, it was stuffy. (4th floor) We tried to leave the AC on all day and the maid turned it off. It was hot this august. But the room was clean. And the front desk people were helpful. breakfast was filling, with a variety of items. Great European breakfast. On our second stay we stay one floor 1. and it was a large room, with a great AC. Still no real windows, but it was much cooler. BONUS: GREAT LOCATION!!! Great value.