Room Mate Laura

Travesia de los Trujillos 3, Plaza de las Descalzas, Reales, Madrid, Madrid, 28013, Spain
#24 of 734 hotels in Madrid
Good (3.0 out of 5.0) 2 reviews
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Noisy hotel - poor customer service

Terrible (1.0 of 5.0 stars)
by written on November 6, 2008

Hotel is situated on a busy one way system and our room was on the corner of 3 roads. Continuous traffic noise day and night with car horns been blown at all hours, then when you finally drop off to sleep the church bells start! Only there for a couple of nights so did not complain until we arrived home(big mistake), all we were offered was a voucher to come back for a free night - rather poke my own eyes out! Apparently it is against customer policy to offer any cash refund as we have already checked out.
So my advice to anyone staying is make any complaints while you are there as the customer service department is not interested once you leave.
Felt it was overpriced and although it is modern inside it is done very cheaply and will not age well at all.
Glad to get home and get some sleep!

Unique Quality: Noise at all hours!

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Cool hotel near everything

Best (5.0 of 5.0 stars)
by written on May 13, 2007

This is a really interesting hotel, near Sol and the Gran Via. We had a large loft decorated in all green. It really looked futuristic. On the first floor of the room there is a large living room with lots of sitting space, flat screen TV, eating area and full bathroom. There are stairs up to the loft which has the bed, another flatscreen TV, and another full bathroom. It’s worth treating yourself to this hotel. The staff is very nice and there is also a great breakfast (comes with the room).

Directions: Near Gran Via and Sol

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Nearby Room Mate Laura

Room Mate Laura

We've found that other people looking for this hotel also know it by these names:

  • Room Mate Laura Madrid
  • Room Mate Laura Hotel

Address: Travesia de los Trujillos 3, Plaza de las Descalzas, Reales, Madrid, Madrid, 28013, Spain

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Amenities at Room Mate Laura

  • Kitchenette
  • Continental Breakfast
  • Suites
  • Shuttle Service
  • Free High Speed Internet

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