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Room Mate Laura, Madrid
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Room Mate Laura

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Reviews: 2Photos: 1
Travesia de los Trujillos 3 Plaza de las Descalzas, Reales
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Room Mate Laura: Noisy hotel - poor customer service    Check Rates
  • Satisfaction:
  • By jill2308 on November 6, 2008
  • Hotel is situated on a busy one way system and our room was on the corner of 3 roads. Continuous traffic noise day and night with car horns been blown at all hours, then when you finally drop off to sleep the church bells start! Only there for a couple of nights so did not complain until we arrived home(big mistake), all we were offered was a voucher to come back for a free night - rather poke my own eyes out! Apparently it is against customer policy to offer any cash refund as we have already checked out.
    So my advice to anyone staying is make any complaints while you are there as the customer service department is not interested once you leave.
    Felt it was overpriced and although it is modern inside it is done very cheaply and will not age well at all.
    Glad to get home and get some sleep!

    Noise at all hours!

  • Theme: Hotel
  • Phone: 34-91-5216375
  • Not Helpful 1 2 3 4 5 Very Helpful
    Room Mate Laura: Cool hotel near everything    Check Rates
  • Satisfaction:
  • leplaya
  • By leplaya on May 13, 2007
  • The picture doesn't do the room justice. - Madrid
    The picture doesn't do the
    room justice.
    by leplaya
    This is a really interesting hotel, near Sol and the Gran Via. We had a large loft decorated in all green. It really looked futuristic. On the first floor of the room there is a large living room with lots of sitting space, flat screen TV, eating area and full bathroom. There are stairs up to the loft which has the bed, another flatscreen TV, and another full bathroom. It’s worth treating yourself to this hotel. The staff is very nice and there is also a great breakfast (comes with the room).

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
  • Directions: Near Gran Via and Sol
  • Website: http://www.room-matehotels.com/laura_esp/laura_esp.htm
  • Not Helpful 1 2 3 4 5 Very Helpful

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