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5 Stars - 4 Reviews and 234 Opinions
I am happy I have chosen this hotel. It is in Salamanca district, a very clean, quiet and safe area, far from the city centre crowds. The hop on-hop off bus stops in the front of the hotel and the metro station is few steps away.
The newly renovated rooms are beautiful, the breakfast very good, the service excellent!
Directions: Salamanca District
I have stayed in this hotel on four different visits to Madrid. Great location for the Prado and Retiro Park. Conveinent to metro line and high end shopping. Rooms are above adequate for the city and staff is very accomodating.
For our weekend break in late August we had an excellent stay at the Wellington, which is a fine five star hotel at very reasonable prices. We booked a very good rate through their own website. In general the staff was very friendly, with one or two exceptions who were a bit gruff in dealing with non-Spanish speaking guests. The rooms are excellent, with a very spacious bath room and with everything you expect in a five star hotel. There is hardly any street noise, especially in the rooms onto the inner court. Breakfast buffet is fine, although at a stiff price if not included in the room rate. The hotel has a nice small coffeshop, which serves an excellent café solo (espresso) or cortado (espresso with a shot of hot milk) or whatever type of coffee you prefer. The hotel also has its own gourmet restaurant.
Unique Quality: The biggest plus is the pool, although a bit aged, it has a very comfortable terrace and comfortable pool beds which make it a great place to take a siesta. Modern amenities include a tiny business center (first 30 minutes free) and wireless LAN in the rooms.
Directions: The Wellington is in a good location, near Retiro park and the upmarket shopping streets of Salamanca. There are some very nice restaurants two blocks away in a cosy alley called Callejon de Puigcerda.
Nice hotel in probably the best location in Madrid. It was a bit pricey, $220 per night, but the location made it worth it.
Unique Quality: Nice older hotel with friendly staff.
Directions: On the north edge of Retiro Park.
Solid for price, but boring. Walls between rooms are too thin and the neighborhood could be a bit more central. Service is good though and the beds are nice. The wifi service is extra (and at Euro 15 + tax per day way too expensive).
It’s appropriate that this hotel includes the use of an English name in its title – it has all the rugged charm of a tourist-class London hotel (and then some). In other words, it could use some reinvestment. The best thing about the property – it has some incredible modern art pieces at the elevator lobby of each floor. But since they wouldn’t let me camp out in the elevator lobby, it meant staying in my room (which I upgraded as a strategy for finding a better room – didn’t work). The toilets were vintage 1960. The AC too (why bother?). The pool, which was completely full of filthy brown water, wasn’t functioning (why not just drain it so guests don’t have to see?). The ‘sauna’ looked like something out of a bad Russian movie. Personnel at the front desk were about as unfriendly as I’ve ever seen. I could go on but I’ll stop. The location of the Wellington is hard to beat, and I’m sure that’s the reason why many choose this property. However, for just a little more money, The Adler is just down the street and would be my vote if you want to stay in this area. I won’t stay at the Wellington again.
My stay from 15th to 19th september was lovely and all the services at the hotel were accurate to the ranking of 5 stars Announced. Location is perfect to move around within a radio of max 10-15 min walking distance to shopping district, museums , restaurants so as the Retiro Central Park of Madrid just opposite to the hotel.
The Staff was very helpful and if I ever come to Madrid again will repeat the Experience at the Wellington.
I am not quite sure why the the opinions about this hotel are so varied. I guess that everyone is entitled to their own opinion and here's mine. Our room was not a bad size for European standards. The King sized bed fit just fine. The washrooms were huge compared to other European washrooms. Double sink, marble surroundings and a large area around the toilet and bidet.
Everyone spoke english extremely well and hats off to CARLOS at the front desk who arranged for us to get 6th row, penalty line, REAL MADRID football tickets on the day we arrived into Madrid!
Truly a 4 star experience overall.
I was so looking forward to go the Wellington Hotel where my wife was staying for a week for an international congress ; although she did warn me that it did not deserve its five star and needed a complete refurbishement and that staff did not have any sense of service (nor are they any customer friendly if you ask me). Anyway I was delighted to go and discover Madrid on a romantic kind of trip. I have to say that it has been considerably impaired (spoiled?) with the complete inability of staff to address the needs of their customers : they barely talk English (I know it is a more general issue in Spain but given the name and the variety of clients you encounter in the lobby you would expect more !), plus you bore them to death if you ask them even a simple and straightforward request.
Staff poor performance is not enhanced by rooms that do not know ANY sound insulation (babies DO wake up at 6'30 even on Sunday mornings, poor things). But the most outrageous was that there was a huge wedding reception in the hotel on Saturday night....music was so loud that we couldn't get some sleep until 5 in the morning. Concierege didn't help and wouldn't even give us earplugs. What's wrong with the management of this hotel ? If you stay in a hotel, it is primarily because you want to spend a night sleep, not restlessely waiting for the Wellington to cash on every facility with no respect for their customers whatsoever. Icing on the cake ? Big cigar smokers everywhere from dawn to dusk make your stay a health hazard ! A shoking experience
Just spent 5 days in the Wellington Hotel in Madrid. This hotel is in a great location, within walking distance of the Prado and Thyssen-Bornemisza Museums. Nearby metro stops make the rest of the city easily accessible. The hotel itself is spotless, the rooms large and airy. I'm not a great lover of air conditioning, but my windows opened out onto a balcony so I could switch it off. The staff were without exception friendly and helpful, making huge efforts to understand very bad Spanish where they didn't speak English. As there is a large selection of good restaurants nearby, I only ate breakfast in the hotel, this was a buffet which really covered all tastes and the food was very good.
Hotel is in a very safe and classy part of Salamanca where the apartments are over a million dollars. A lot of well dressed women walking dogs and business people during the day. The hotel is surrounded by office buildings, apartment buildings, and furniture decoration shops. The problem is no cheap diners or McDonald's to go to for breakfast, but what you have is the overpriced 20 or 30 euro buffet which we didn't bother with since we had jet lag and woke most days around noon. It's a very nice area and not seedy like the Puerto Sol or Gran Via part of town, which is more touristy. This place is good if you like to walk because the chi chi Salamanca shopping area is 2 blocks away as well as the Plaza de Colon and Museum of Archeology and Museum of Wax. The Retiro park is 2 blocks away and was a gorgeous safe park filled with people during a sunny mild winter weekday. The Metro stop is a block away and the Vision Madrid double decker hop on and hop off tourist bus stop is right in front of the hotel.
Lobby is gorgeous and truly looks like a 5 star hotel. The rooms are nice too. We paid $12 unneccesarily for the executive room because the picture of it appeared bigger than the standard on expedia, but don't do it because you basically get the standard room with a CD player that we never used! And they have free internet on the 2nd floor on 3 computers. Ask for a room facing the inner courtyard because the street view is too noisy after midnight! The room is nice still and pretty big with a huge stately marble bathroom. For the first time after many travels, I slept with peace of mind because the bed looked and felt so clean with its immaculate and pressed linens. Maid cleaned the room twice and there was a nightly turn down system. Cleanest hotel I have ever had in Europe as well as U.S.A. Would definitely return here in the summertime and bring nicer clothes! We felt underdressed in jeans because most of the tourists staying here were overdressed and a lot of businesspeople in business atire during the day at meetings.
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Address: Velazquez 8, Madrid, Madrid, 28001, Spain
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