Westin Palace

5 out of 5 stars5 Stars

Plaza de las Cortes 7, Madrid, Madrid, 28014, Spain

17 Reviews

The Westin Palace Madrid
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Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Families
  • Families92
  • Couples90
  • Solo80
  • Business81
  • gwened's Profile Photo

    Westin Palace Hotel


    A beautiful ,historical grand hotel of Madrid. I have been here on business trips and seminars, but the place is gorgeous. Since 1912 it marked the very essence of luxury in Madrid. all central to the best of Madrid museums and blvds.
    You can come for a splash of luxury or a great business ambiance. The very best,guarantee. Of course price is not look here but class....::)

    Unique Quality: you have a wonderful business center, haircut salon, private parking, internet, the works, plenty of restaurant including the great Palace Bar.

    Directions: you can missed it at metro banco de España walking towards prado museum

  • Madridritz's Profile Photo

    Nicd Madrid Hotel


    My wife and I have stayed here many times. we enjoy the large rooms and central location, in addition compared to many other European cities, the hotel rooms in the Palace (Westin) are quite spacious for the price.

    Breakfast is served in the beautiful cupola!

    Plaza Neptuno is here and the Chamber of Deputies. You will enjoy it.

    Unique Quality: large rooms

    Directions: Prado is across the street,., and try Cerveceria Alemana.. just a few blocks up the street.

  • keeweechic's Profile Photo

    Palace Hotel


    The grand old Palace Hotel opened in 1913 overlooking the Plaza de las Cortes. The hotel is close to a number of historic monuments and museums. The hotel has 468 rooms and suites, the lavishly decorated with antique furniture and beautiful marble.

    There is the La Rotonde restaurant, the Asian Gallery, the Palace Bar and the Westin Sommelier for choices of dining and refreshments along with a 24 hour room service.

  • jwilliams2005's Profile Photo

    Historic and one of Madrid's Finest Hotels


    Built at the direction of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Set near the Prado, notable museums, and historic monuments, it was ranked as the #1 hotel in Spain in Condé Nast Traveler’s 2008 Gold List.
    There are extensive facilities at the hotel, including several meeting rooms, restaurants, shops, a fitness center, a hairdresser, gift shop and a solarium The service was impeccable and the cuisine was fit for royalty. I would definately recommend this hotel for those who enjoy the finer things in life.

    Unique Quality: The view was spectacular and the decor was historic with splender.

    Directions: Near the Prada Museum..

  • jumpingnorman's Profile Photo

    Nice Luxury Hotel beside El Prado Museum


    I booked this hotel (also known simply as THE PALACE) in Madrid primary because of its location which is only 5 minutes walk from El Prado Museum, and also because the building looked good in the photographs.
    It was recently extensively restored though the original building was constructed under the direction of King Alfonso XIII in 1912 --- not to worry, the plumbing was excellent despite the oldness. The rooms are very comfy with their “signature” Heavenly Bed – I did sleep well, and the bathroom was likewise very clean.
    Still with jet lag, I decided to walk early in the morning and I just followed a path which in 10 minutes brought me to the Parque del Retiro – and I enjoyed sitting by the big lake and see a lone lady canoeing.
    I did not book the Executive Suite, but from the pictures I do think it might work for us when we go to Madrid with the kids. The hotel itself has been named #1 in the 2008 Conde Nast Top Hotels in Spain.
    The service is okay, nothing personal – they checked me in very quickly and approach was business-like. Wi-Fi is available and my room had a nice study table.
    Overall a wonderful luxury hotel and perfect if you like being near the El Prado and be in a safe area in Madrid.

    Unique Quality: magnificent building near El Prado

  • MM212's Profile Photo

    Westin Palace


    Much like its neighbouring Ritz, the Westin Palace was given the royal nod by King Alfonso XIII. The hotel opened its doors in 1912 as one of Madrid's most luxurious hotels. The palace of Duque de Medinaceli was torn down for the construction of this belle époque hotel. This historic hotel is most famous for its art nouveau glass dome in its interior and continues to be a symbol of luxury in Madrid. I did not stay here, but walked in to see the beautiful glass dome. When in Madrid, why not stop by for some tea under the glass dome after a long day at the Prado?

  • jnyvegas's Profile Photo

    Good Breakfast


    One of the good things about the Westin Palace was the breakfast, very good service and the people seemed very nice.

    Unique Quality: Champagne and the Rotunda

  • jnyvegas's Profile Photo

    Concierge gave bad info.


    The day of the Football (soccer) match we went to the concierge in the morning and asked him if the game was sold out. He told us it was completely sold out and that if we wanted tickets he could get them for us through the black market for 175 euros each. We passed. We also went to the stadium for ourselves on the subway and found that there were plenty of tickets still for sale and we got great seats for 45 euro's each.

    Unique Quality: Tried to take us for a ride.

  • jnyvegas's Profile Photo

    Watch your Bill at check out.


    Try staying at another hotel. At checkout they put an additional 400 euros on my bill for things like laundry, car service etc. They did take them off after we discussed it for 15 minutes. Dont listen to peoples reviews who have not stayed here. try another hotel.

  • jnyvegas's Profile Photo

    Not WORTH IT!!


    We booked a premium room(265 Euro's a night) online before we left and thought since there were so many good reviews on VT that the hotel would be a great place to stay. When we got to our room it was dingy run down and not a 5 star hotel room at all (see photo's). Before we unpacked we went down to the front desk and were assured that that was the upgraded room, but the women was nice enough to give us a new room that was not so run down.

    Unique Quality: Very good breakfast.

    Directions: Plaza neptune right across from the Ritz and Thyssen-Bornemisza.

  • Lizchiq's Profile Photo

    A Welcoming Welcome


    One of the nicest/ best-known hotels in the city. Stayed here my first two nights in Europe before moving into a homestay through study abroad program. Friendly, respectful and informative staff. The concierge staff was a great resource for restaurants and kindly directed me toward the "must-sees" around Madrid, as it was my first visit there.

    Unique Quality: Very centrally located by the "big 3" art museums. Safe, beautiful area within short walking distance to many interesting cultural activities and close to metro stations (Banco de Espana) and bus stops.
    Be sure to eat breakfast in the rotunda, one of it's famous features.

  • ManhattanLady's Profile Photo

    Possibly the world's most elegant hotel


    Many of the world's great hotels are disappearing. The Plaza in New York is gone--shut down by Donald Trump to be converted to condos, with the furnishings sold at auction at Christie's. Still remaining, however, is the Westin Palace in Madrid, possibly the world's most elegant hotel.

    I couldn't afford to stay there, but that didn't stop me from having drinks in the lobby and listening to the lovely piano music. A truly romantic experience. I also took lots of photos, and nobody seemed to mind.

    If you can afford to stay there, this is THE PLACE. If you can't, then you can still enjoy it as I did. These days, the Palace also has a first-rate Chinese restaurant (Asia Gallery) if you tire of tapas.

    Unique Quality: Opulence, opulence, opulence. This is how the kings must have lived.

    Directions: Near the Prado and everything else of importance in Madrid

  • ChrisRJ's Profile Photo

    Great Location & Great Service


    This hotel is centrally located to a lot of the sights in Madrid, so you'll be easily able to spend 2-3 days just walking out in a different direction and finding stuff to do and see. Also there's plenty of nightlife within a short walk from here.

    Service was great and the rooms were fantastic. I especially loved the bathroom set up and also the added touch of a small platter of chocolates being delivered to the room right after we checked in.

    Unique Quality: Even if you're not staying here, but in the vicinity, you might want to stop into the hotel for a pre-dinner drink. Just past the lobby entrance is an area known as the Rotunda where you can sit for a drink while a pianist plays right near you. Something different to do anyway!

  • xstacey's Profile Photo

    One of the Best


    Beautiful. The Lobby, the Guestrooms - everything here was just beautiful. Careful ordering a dirty martini in the bar. They used the stuffed olives for the martini - fished stuffed olives.

    Unique Quality: The Lobby.... the picture says it all.

  • brnbea's Profile Photo



    Unfortunatelly I've never dwelt here, maybe someday. :o)
    Great building and especially elegant inside.
    A super first luxury class hotel. Wonderful.

More about Westin Palace


"The Westin Palace" hotel"The Westin Palace" hotel

Forum Posts

where to eat in madrid

by roxym

Thanks for your advice guys. Did check the site you've proposed and it looked good. What I would appreciate the most is for you to tell me where would you go, or which one would you pick and what coffee shop or tea house would you recommend me as #1 choice (to sit downa and enjying after visiting museums or some other sightseeing).

Thanks a lot,

RE: where to eat in madrid

by Roadquill

You may want to consider the the Westin Palace Hotel which is right across the street from both the Prado and the Thyssen Borenmisma. Very nice hotel, and how much more could a coffee cost?

RE: where to eat in madrid

by zumodemango

Delic café in Plaza de la Paja (La Latina area), then you can eat something/tapas in any of the multiples restaurants in La Latina. If you want to sit down try NIna in Manuela Malasaña,10(metro Bilbao)

RE: where to eat in madrid

by chetverona

i recommend the cafes by the lake. i especially like "los recios" where the food is nice. you get off in the "lago" subway stop. very nice and relaxing.

also, for indian food i recommend "moha raj" in calle buena vista 42, near metro "lavapies". fantastic indian food, cheap.


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 Westin Palace

We've found that other people looking for this hotel also know it by these names:

Westin Madrid
Madrid Westin
The Westin Palace Madrid Hotel Madrid

Address: Plaza de las Cortes 7, Madrid, Madrid, 28014, Spain