Hotel dirty and very grimy, stained carpets, broken glass door on lift, light bulbs missing in room, curtains - once white (a long time ago) now very grey. Bathroom sparse - shower ok if you are only about 2 feet tall as mounted about 3 feet up the wall and no shower curtain. Swelteringly hot and no air conditioning anywhere in hotel.
No security at reception - reception desk is located in bar - very open - easy to access room keys as reception not 100% manned.
Advised by receptionist there is no parking - had to park on a street meter about 2 streets away.
Stayed in hotel approximately 10 minutes - refused to stay the night as totally unsuitable - receptionist did offer to give refund but said we had to contact the booking operator on our return to the UK - tried this - they say we have to contact the hotel - total waste of time.
I would not recommend anyone to stay in this hotel - it does not merit the 3* rating it appears to have as is nowhere near other 3* rated hotels I have stayed in in Switzerland
Not aware of any as didn't stay long enough
Home » Travel Guides » Europe » Switzerland » Cantone Ticino » Lugano » Lugano Hotels » Carioca Hotel Reviews
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