We had a small balcony and a very good standard of room. Although tea/coffee making facilities are not provided as standard we only had to ask at reception and we were given a tray with all we needed for that great British cuppa. Most appreciated! The restaurant in the hotel only served breakfast (traditional rolls/toast/jam/meats/eggs etc). No evening meals were served but there was a public restaurant just outside the hotel entrance which served reasonably priced meals along with occasional Alpenhorn blowing just to attract the punters!
The hotel staff were extremely helpful and polite and all spoke English well.
The hotel is unique in that it has lots of bronze statues scattered around such as a huge dragonfly (3 foot wingspan!) bloke with suitcase (standing in entrance) and old lady in reception to name but a few.
One of the great thing about staying here whilst the Unspunnen Festival was going on was that the Procession went right past the hotel so we were able to watch from the comfort of the hotel balcony.








