Hotel Les Sources Des Alpes

Les Sources Des Alpes Hotel

Tuftstrasse 17, Leukerbad, Valais, 3954, Switzerland

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84%

of people enjoy staying here

3.5 our of 5 stars 14 Opinions

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2

Our Members Say

  • cat10 profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

The worst 5* service ever

The service in the hotel is unprofessional. The best you can hope for is a self-service if you can find and read the signs. Nobody showed us where we can get the towels for the swimming pool and there was nobody to ask. The room we stayed in had a problem with a safe. We had to call receptionist twice to get someone to come to the room. An hour later we were still stack in the room with the safe short-circuited. We tried to change the room, but the receptionist argued that this room is just fine. When we complained to the manager about it he tried to tell us that it is our problem.

Unique Quality: The inside swimming pool is very small and shallow. We did not go to the sauna which was outside. There is no direct access to the outside swimming pool. This is very poor in comparison with facilities of a neighbouring Lindner hotel.

  • Opinion of Price: most expensive
  • Related to: Spa and Resort, Skiing and Boarding

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  • windquest profile photo
  • Reviews: 1

3 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Leukerbads only 5 star hotel

We went there in October, which is low season. The hotel while clean is a bit tired and in need of an update. The carpet in the halls and hotel room was kind of dirty. The planters around the outdoor pool were full of tall weeds and very unkept which is surprising a 5 star hotel. For CHF 430 a night I would expect more. The staff at the spa were very nice and attentive. And the town is lovely. The views of the mountains FANTASTIC.

  • Opinion of Price: most expensive
  • Related to: Spa and Resort, Hiking and Walking, Skiing and Boarding

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cat10 profile photo

 The inside swimming pool is very small and shallow. We did not go to the sauna which was outside. There is no direct access to the outside swimming pool. This is very poor in comparison with facilities of a neighbouring Lindner hotel. 

 

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