Hotel Saentis

4 out of 5 stars4 Stars

Hauptstrasse, Unterwasser, CH-9657, ch

1 Review

Hotel Saentis
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77%

Satisfaction Average
Excellent
22%
2
Very Good
33%
3
Average
22%
2
Poor
11%
1
Terrible
11%
1

Value Score Poor Value

Costs 114% more than similarly rated 4 star hotels

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Good For Couples
  • Families92
  • Couples100
  • Solo100
  • Business0
  • Unfriendly manager

    by

    We booked by phone six backpackers beds, but when we arrived we had to realize that the clerk put us into normal hotel beds. When we wanted to change that the manager of the hotel got impolite and sighed that he had to change everything. Then I went out to the car in front of the hotel in order to get my credit card. When coming back the lobby was dark and no-one around. I pushed the 'Anmeldung' button but no-one came, after 5 minutes we asked in the restaurant for Mr. Bieler. Then when he came five minutes later he complained that he doesn't have time waiting in the lobby because he has other things to do. When pointing out that we had rang the reception bell twice he got annoyed and motioned to the telephone and said that we should have phoned the information. Then a service person came along and mentioned that the reception bell doesn't work. After a few more comments of Mr. Bieler hinting that he is overworked we left the hotel and looked for another hotel where we were welcome. Our American friends never experienced anything like that.

    Directions: on the main road from Wildhaus, left when coming down

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