Mercure Holland House Hotel & Spa Bristol

4 out of 5 stars4 Stars

Redcliffe Hill, Bristol, BS1 6SQ, United Kingdom
Mercure Bristol Holland House Hotel
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90%

Satisfaction Excellent
Excellent
32%
354
Very Good
42%
467
Average
16%
176
Poor
6%
76
Terrible
1%
20

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Couples
  • Families75
  • Couples79
  • Solo76
  • Business70

More about Mercure Holland House Hotel & Spa Bristol

Beautiful Bristol

by TripAdvisor Member Sophia123

This was booked online offering last minute deals… a staggering £60 off for a kingsize double room. We were met with a friendly reception and checking in was swift. We were able to park the car in their ‘first come first serve’ car park (£1.50 per hour or £8 for 24hours). The hotel location is excellent for the bars and restaurants so leaving the car behind is great especially as the hotel offers a rent-a-bike for free deal to promote less use of the car in the city (brilliant idea!).

Our room was on the second floor facing the main street and the Cathedral. Although we were facing the street, we couldn’t hear the traffic outside. The well equipped room consisted of: air conditioning; LCD satellite TV; iron, ironing board and trouser press; tea and coffee making facilities; sparkling and still water; bath and shower; an empty mini bar which can be filled upon request; and impressive soft crisp white bed sheets. The comfort of our room was fantastic.

During our short stay we used the swimming pool which was very small and felt very packed out with the ten adults and four children in it. Not the ideal swimming pool to exercise afew lengths. We managed to get afew widths in while dodging the children. On the other hand, being only 1.5m deep throughout it is child friendly. The ladies changing rooms have along way of being improved with only the absolute basics: 2 showers; 1 hair dryer; 1 toilet; 1 sink; and afew lockers. For the Spa, you have to unfortunately cross the Hotels Reception to get there (there has been the odd moment or two while sitting at the bar we would see people in dressing gowns wandering back and forth… it was quite amusing). Other Reception amusements is the 1000piece jigsaw puzzle. If you complete it, you win a bottle of champagne…if only we weren’t so entertained by the people in dressing gowns reinventing the Reception into A&E.

The bar is contemporary in style, offering reasonable prices and friendly staff are there to greet you. The restaurant is also modern and again staff are friendly however the cost is somewhat overpriced for even just a starter. The hotel offers room service with some lovely panini’s to choose from. For the adventurous head to the Mud Dock restaurant by the harbour (about 10mins walk from the hotel) where you can spend the same amount of money as in the hotel restaurant but have stunning views showing off Bristol at its best. It is situated above the bike shop. The lamb cutlets followed by Crème Brulee is a must!

Breakfast is complete with a buffet of pastries, cereals, fruit, yogurt and the traditional English breakfast. All was great apart from the staff who were rushing around and there was an atmosphere of some rudeness. They forgot to serve us our tea, coffee and toast. Even with a request we eventually got a coffee but no tea or toast. This was the only disappointment of our stay but this would not put us off staying here again.

We highly recommend this hotel – but search the internet for deals… they’re out there.

Ideal Place to Stay

by TripAdvisor Member swisstoni

Ideal place to stay for visit to Bristol.
As per the other reviews...Very New/Modern, Helpful Staff, Nice Location, Car Park (which appaently is something in Bristol) and Fantastic Price

Bar closes at 11:30 Don't expect a good nights sleep

by TripAdvisor Member Smiles68

Our experience of this hotel was very poor. The bar is only open pub hours as they have no late license unlike other hotels. Though they're happy to serve people all night to their rooms. This would be fine if you're happy to try and sleep next door to someone else having drinks delivered all night with their door opening and closing all night to the sound of a full on party.

The whole idea of late bar is to keep the noise away from those trying to sleep.

If you don't mind taking the risk that you might actually not get any sleep and get offered the measly compensation of not charging you the £8 for the car park, which frankly is an insult, I'd recommend it or if you want to be selfish and have a party with service to your door and drink all night at the expense of other visitors.

If not I'd recommend you stay in a B&B or any other hotel as you'll definitely get better value for your money! Don't expect a good night sleep!

Brilliant! has to be seen!

by TripAdvisor Member Bob40

We are always sceptical about booking hotels in the UK, after many let downs with bad rooms, especially when they say they are 4 stars. We compare UK hotels of 4 stars to other 4 stars we have stayed in around Europe that all have much higher standards.

BUT not this one!. I read all the previous posts and thought, no surely it’s not that good for less than £100 and only 6 months old.
It was that and more. For £80 per night it was by far the best hotel we have stayed in over here. As all the other comments say, its clean, spotlessly clean, it still smells new. Rooms are excellent, again immaculate with big fluffy white robes and towels, bar fridge, iron and board.

We stayed Fri & Sat. Its only 5 minutes walk away from all the lively or quite areas of bars and restaurants.

All the staff were great. The bar area was relaxing and comfortable, with great waiting service.

Yes they charge £8 for parking, that everyone complains about. I think as the rooms are such good value they should just add £8 to the room (without advertising it) and say parking is included then for £88 it would still be cheap.

No need to look elsewhere in my opinion.

The only point I would make is, Bristol has many Hen & Stag parties & this hotel welcomes them.. However we did not get disturbed at all by any, although we saw two hen parties in the bar in the early evening.

We would definitely go back.

Fabulous place!

by TripAdvisor Member llb

Fabulous place to stay. Didn't check out the pool or the restaurant, but the rooms are just gorgeous - really spacious and modern as is the rest of the hotel. One of the things we enjoyed much is the free bicycles you can borrow - great for cycling along the river. Highly recommended.

Amazing Hotel

by TripAdvisor Member B53

Our room was so nice, I think we were the first people to ever stay in the room, it felt very new. Great linens, towels and showers - very hip decor! As other review will say - this hotel is ugly on the outside - but really nice on the inside - and the pool is great too!

A very good hotel

by TripAdvisor Member MartinDe

I agree with many others on this page, in that this hotel is virtually flawless. Comfortable, clean, well-equipped with good staff. Highly recommended for anyone visiting Bristol for business or pleasure.

Fabulous hotel

by TripAdvisor Member UkKeen-traveller

Just had a one night stay in this excellent hotel. The rooms are spacious and well laid out and every single member of staff we came across were pleasant and couldnt do enough to help.
The spa is quiet and the treatments were excellent with very well trained staff. New areas in the spa are being developed which would only add to the already wonderful facilities there. Dinner was very well presented and of high quality as was breakfast which was delicious. Very well located for the restaurants/bar area in Bristol. Would definitely go there again. Even other guests commented that they loved the hotel so much that they didnt want to leave.

Excellent new hotel

by TripAdvisor Member jejr100

Squeaky clean hotel in a great location, quiet and well-equipped rooms and helpful friendly staff. Also a nice pool in the basement and plenty of parking.

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 Mercure Holland House Hotel & Spa Bristol

We've found that other people looking for this hotel also know it by these names:

Mercure Holland Hotel Bristol
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Mercure Holland House Bristol Hotel Bristol

Address: Redcliffe Hill, Bristol, BS1 6SQ, United Kingdom