Thistle Bristol Grand Hotel

4 out of 5 stars4 Stars

Broad Street, Bristol, BS1 2EL, United Kingdom
Thistle Bristol City Centre, The Grand
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84%

Satisfaction Very Good
Excellent
32%
276
Very Good
35%
304
Average
17%
148
Poor
9%
78
Terrible
5%
51

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families74
  • Couples73
  • Solo67
  • Business57

More about Thistle Bristol Grand Hotel

Terribly hot in the summer! Never again but perhaps in the winter!

by TripAdvisor Member anjade

The hotel in general was nice and so were the rooms. The staff was also very friendly but the room itself was to hot to sleep! I would try again in the winter!

Check your room on arrival - it's a mixed bag

by TripAdvisor Member Gie68

The first hot stuffy 'family' room they gave us had a sash window over the three year olds proposed bed (camp bed). There was no way we could sleep with her under an open sash window - and no way we could sleep in the stuffy atmosphere.

Contacted reception and they moved us promptly to a much cleaner, modernised, air contitioned room, with a safe window for a child. Laterooms had made a mess of our booking, but the Thistle staff dealt with it well. If you get a refurbed room, this is a perfectly nice short stay. It's very central, and weekend street noise is a part of that.

Over Priced bext for people who are not paying the bill them selves

by TripAdvisor Member businesstravelling

The good points for this hotel was it's location, well equipped room and breakfast buffet which a large choice of fresh fruit.

The bad points was it was over priced, small room, small bathroom, leaking water pipe in bathroom, 2 lamps not working, pictures and light bulbs clamped to prevent theft (lovely previous guests), grumpy and rude morning and day staff.

The only people who would choose this hotel are business people who have a company account which gets them a huge discount.

Hated the smelly corridor.

by TripAdvisor Member MetalRicky

I stayed in a room on the 2nd floor and felt sick when i had to walk down the corridor because of the smell that was coming from one of the roms. It smelt as if the room hadn't been cleaned for a long time. This hotel really could do with being refurbished. i wish i'd stayed in the City Inn.

Travelodge is Better

by TripAdvisor Member watchdog_which_me

Stayed at this hotel (1) There was only one person on duty in the hotel he was the reception, room service the lot! (2) The room was small, ceiling really low and had this horrid fan from the 70's (3) It was a cold night, the heating did not work in the room (4) The bathroom was freezing, the bathroom floor was like ice i had to wear socks to brush my teeth (5) A question of many british hotels - 'How much does tile grout cost' - thousands? (6) The bed was horrid words cant describe it oh i know springs!

Stay in the Travelodge even if you are not paying!

Slightly Better Than Expected

by TripAdvisor Member tigger77Bristol

After reading the reviews on the site I was worried about what grime and horror the weekend might bring. The negative room descriptions were spot on with dirty walls, peeling wallpaper and broken bathroom tiles. The room was pokey and the double bed was two single beds pushed together. This apparently makes their accomadation more flexible!!! As other travellers suggested the breakfast was great and the leisure facilities were nice. I booked the bronze beauty package which was very relaxing and good value for money. The location is central with many good bars and restaurants on the doorstep. All staff were polite and professional if a little cold. We booked on a very cheap Winter Warmer package and I would have been really unhappy had we paid full price to stay at this "three star" Hotel with too many flaws.

Wow are they wrong!

by TripAdvisor Member Travelodatime

Me and my girlfriend stayed at the hotel for a weekend away and even though everything was going bad for us the hotel was a big suprise.

First when we checked in there was a great feeling given to us from the staff and I was really suprised how friendly they were. The hotel had bundles of character and the Basement Bar was a real treat. It was a building of historic importance to as it has a 600 year old well in the bar.

We enjoyed the leisure club the swimming pool and gym were very clean and the staff here were so friendly to.

I just read the other reviews and I was amazed this was a very classy place with an atmosphere I never felt in a hotel before.

Well keep up the goodwork!

Great location. So so decor

by TripAdvisor Member E_Hemingway

This hotel is located in the historical part of bristol so has easy access to the sites and the newer millenium square. The location is the selling point for this place.

The room is in need of an update, very 70's but has a good size to it. So it passes for comfort but not aesthetics. The hotel has WiFi but is only accessible in the lobby.

Strangely the minibar is not stocked so you need to order the items. Here is a trick. Orders for beverages that total under £5 incur no room service charge. Over this and it is £5. So if you want to order 2 or 3 drinks, best just order 1 at a time.

There is not a lot more to say. It is a standard "it'll do" place that is very average in every way. Get on out at night and you'll soon forget about the room anyway. It's close to some good bars.

Great Location - Terrible Hotel!

by TripAdvisor Member D1F1

We stayed at this hotel for 2 nights in early April 07. We chose it because of its location right in the centre of Bristol and across the road from the Registry Office where we were attending a wedding. We were upgraded for free on check-in, so imagine our suprise on entering our room to find a overpowering smell of damp and black water stains all over one wall! Unfortunately this was only the beginning. The bedspread was covered in brown stains/the sheets had rips in them and the toilet bowl was one huge brown stain where it had not been cleaned properly for some time. We would have asked for another room but only had an hour to get ready for the wedding. The weather was really warm and sunny so we were able to leave the windows open to dilute the smell of damp. The sheets and the toilet were attended to while we were out but the changed bedspread was more stained than the one before. What must the 'standard' rooms be like? The whole hotel is extremely shabby - they have obviously spent some money on the bathrooms but the rest of the place needs a serious overhaul - its very, very hard to believe this has a 4 star rating. The staff were very nice but we couldn't wait to leave. We wanted to take photos to post here but we used up all our camera's memory on the wedding.
If you want a great location there are other hotels just as central - I could NOT recommend this hotel in any way.

Pleasantly surprised!!

by TripAdvisor Member Baz271

My wife and I have just stayed here for our 20th Wedding Anniversary weekend and had a fantastic time.
We originally chose the Hilton but due to no vacancies settled on 'The Grand'. After booking through their website, we decided to check out some reviews and were slightly concerned with some comments made.
Anyway, on arrival we were pleasantly surprised......Staff were very friendly and professional, room was great (although view from window was a car park wall across alley, but hey, we were not there for the scenery!!) clean and tidy with air con. I cannot comment on any other rooms as i did not see them. Only meals we had was breakfast and food was of a good standard, plenty of variety and service quick. Hotel bar was not as expensive as others i have stayed in. Gym and swimming pool available to guests free with spa treatments available at additional cost. Location of hotel is ideal for shops and night time entertainment as well as situated within a 20 minute drive from Bath. All in all, a great place for a weekend getaway.

Photos

The Red LodgeThe Red Lodge

Edmund Burke statueEdmund Burke statue

NOT the Guild of AssassinsNOT the Guild of Assassins

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 Thistle Bristol Grand Hotel

We've found that other people looking for this hotel also know it by these names:

Thistle Hotel Bristol
The Grand, Bristol Hotel Bristol

Address: Broad Street, Bristol, BS1 2EL, United Kingdom