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Hotel Class: 
4 Stars - 4 Reviews and 159 Opinions
Arndale Centre, Luton, Bedfordshire, LU1 2TR, United Kingdom
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of people enjoy staying here
163 Opinions
SLK
User Rating
From the outside it looks like a grim concrete block, inside it's marbled floors, brass and air conditioning.
Reception and breakfast staff were polite and professional. For those that like stuffing their face the £9 breakfast is well worth it. A good selection of fresh fruit, cereal, breads, cold meats, kippers and the typical english breakfast.
Internet access is available and the restaurant menu looked a little pricey and I ate out. I expect it would have been of a good standard...maybe next time.
The window view overlooking a carpark wasnt great it was quiet.
I would stay here again.
Unique Quality: Guests are able to use the gym, sauna, steam room facilities free of charge. There is also a beauty therapist who is reasonably priced.
A great central base if you're travelling by train to Luton. It seems lots of airline staff stop here.
johngayton
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I was impressed with this hotel. It provided a good, all-round, mid-market 3-star performance in the town centre at a price that wouldn't even have covered a scummy, no-star, out-of-town, B&B in most other UK locations.
Everything was spot-on. Reception was friendly with an effortless check-in. The room had all the expected 3-star bits and bobs including its own iron and ironing board. The bed was comfortable, the room warm and clean. The WiFi connection fast and faultless ( I think there would have been an extra charge for it but as I had some time left from a BT Openzone voucher I don't know how much it is). The hotel was quiet on the weekend I stayed and so the cooked breakfast was from the kitchen, rather than from the buffet, whilst the cold part of the buffet was well-stocked with plenty of choices.
I do believe there is also complimentary use of the hotel's liesure facilities including gym and pool but for me the town centre location was ideal for the pub.
Unique Quality: Although there was nothing particularly specia,l except the price - I'll definitely stay here again if I can get a similar rate!
Menzies Strathmore Photo: Hotel Reception
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colin_bramso
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First the bad news. We booked online but when we checked in there was no record in the computer - fortunately they had rooms available.
A business meeting was missed because reception told the visitor that we had not checked into the hotel so he left. We were waiting in our room for him.
Now the good news. The public areas have recently been refurbished, so are modern, clean and businesslike.
The standard room we booked (they also have 'superior' rooms and I realise now that I should have booked one of those) was small, traditional style but was clean and well serviced. Housekeeping was excellent, with the supervisor checking every room every day to see that housekeeping was up to standard.
The staff are a little amateurish but willing to please and the food for breakfast and dinner was acceptable, although nothing special.
Unique Quality: The biggest attribute for the hotel is its location right in the centre of town, adjoining the shopping mall and walking distance to the shops, restaurants, station etc. It has a large car park adjoining (at a cost of £8 a day).
Menzies Strathmore Photo: Convenient location.
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ballerina
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Centrally located overlooking the own square. Staff well presented. Used for conferences lots. Food is good, rooms are a standard good quality. Hotel looks a bit concrete and has no special character about it. Generic.
Unique Quality: central location.
massive car park next door.
Menzies Strathmore Photo: ground floor entrance
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The Strathmore Luton is located right in the city centre next to the Mall Arndale. Across the street there is the Galaxy Centre where all the coaches leave. The service in the hotel was good. Nothing special but good. Breakfast in the hotel is very varied and there is even a vege menu at the breakfast. I would really recommend this hotel for anyone. Business and family.
We booked into this hotel prior to an early morning flight. The hotel is much improved since the Thistle days and although Reception is very bright and spacious the same could not be said for the rooms. We stayed on the 6th or 7th floors - the room was cramped, stuffy and hot. Windows hardly open and there is no fan or air con.
Despite being up high there was a lot of noise from late night night revellers wallking through the square.
The best bit of the hotel was the reception area and bar and indeed the bar staff, who were very polite and efficient.
The hotel is very close to the pubs and restaurants in Luton Town, but feel that the two hotels nearer the airport offer better comfort if you are judging the hotel on rooms alone.
The best hotel in Luton. We got a deal for 100 pounds and two nights with breafast and 1 night dinner. It's a five star hotel and you got everything here. And the location is the best among Luton hotels. Hope this is my home. After staying I even joined their club membership since Im studying in Luton.
Stayed here for a theatre night in London but glad I stayed for 2 nights.
I'm confused by some of the comments on here because not only is it ideally placed to hit London by a short train journey (or the airport and shopping for that matter) but it's a really pleasant hotel in it's own right.
Had a lovely room with everything we needed - tea/coffee, iron and board, flatscreen tv and a really comfy bed. Breakfast was superb and on the second night we decided to eat in the hotel restaurant -something we don't usually do but it was a great decision as it was a really good meal and the bar area is a relaxing and comfortable place for a drink afterwards. Had a great feel to it helped by the staff who were all cheerful and helpful. Oh - nearly forgot another benefit - we got in some great shopping right next door on the Sunday to top off an excellent weekend. Would highly recommend.
Have stayed there twice, Single room is just that 'Single' and very small, but incredible rates and the room is spotless, and well maintained. Ate there both nights and the food was good and plentiful (Well it was a buffet!)
The Breakfast is excellent. Staff very friendly.
Centrally located, though not necessarily a welcoming one (scaffolding and construction right outside at the shopping centre, and a closed-down car park attached on the other side).
The rooms are tiny. We stayed twice in the space of a week. First room was slightly better than the second, in that it had an air conditioner and was better maintained. The beds are small doubles and take up almost all of the room!
The second room (9th floor) had only a slightly opening window for ventilation and air. The decoration was poor - wallpaper peeling off the wall, paint flaking off or missing from the radiator, random drilled holes in the walls.... really not nice.
The iron is an immovable fold out table concealed within a cupboard attached to the wall opposite the wardrobe, really impractical and unpleasant to use.
There was a safe in the wardrobe, which is good, and a small flat-screen tv in the room.
At check-out the front desk queue was four deep, with only one staff member. And they had no record of breakfast being included in our rate, until they went off for five minutes to find the original paperwork and agreed that it was.
central location.
massive car park next door.
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Address: Arndale Centre, Luton, Bedfordshire, LU1 2TR, United Kingdom
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