Best Western The Hotel Bristol

3 out of 5 stars3 Stars

Narrowcliff, Newquay TR7 2NE, England

2 Reviews

BEST WESTERN Hotel Bristol
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93%

Satisfaction Excellent
Excellent
47%
77
Very Good
34%
56
Average
12%
20
Poor
4%
7
Terrible
1%
3

Value Score Average Value

Rated 10% higher but also costs 35% more than other 3 star hotels

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Good For Families
  • Families96
  • Couples84
  • Solo57
  • Business77
  • Newquay's Rest home for the Elderly

    by

    Now, I'm sure that when we're old & grey(er), we'll be glad of a nice rest home in which to enjoy our final years. But we don't expect to pay £109 a night for this authentic experience when we're still under 50 and hoping for a couple of night's relaxation in the comfort of a nice hotel !

    We're not snobs, and not even particularly fussy, but we checked out of this hotel without staying when we saw the rooms.

    Old brown blankets on the beds, a bathroom suite that must have been there since the 1970's (along with the rest of the decor), old, tired, smelly. Need I go on ?

    In order to provide a fair and honest review I have to say that the receptionist on duty at the time, and the hotel porter, did their best to deal with our complaint, but it has to be said that they (without actually saying so) seemed to agree with what we were saying. We were shown an alternative room, which had a view of the sea, instead of the wasteland but which was, otherwise, no better.

    Post-departing, the Customer Care has been abysmal, with no offer of a refund, full or partial, despite the fact that the room was unused by ourselves, and no meals etc. were taken.

    Best Western profess to "take all Customer Feedback seriously". They forget to add "as long as we agree with it" !

    A TripAdvisor reviewer called 'crime' (ominous !) challenges us to "find anything better". Firstly, I fear that this says a lot about the British Hotel industry if the Hotel Bristol is considered as one of the best. Secondly, I'd say "try the new Travelodge down the road". Clean, smart, friendly. Streets ahead.

    Unique Quality: Tired & Old

  • DUNK67's Profile Photo

    Carry on Camping

    by

    The campsite is situated about 2 miles outside of Newquay town centre and takes about 20 minutes to walk into town , it`s not recommended in the dark however as the road is very busy. Alternativly there is a bus stop right outside the site or you could get a taxi. There is a deal with Royal Taxis which costs £1 to go into town and £1.50 to get back to the camp at night. The taxi picks up at the camp bar and drops off in the town centre. Be prepared to share with other people though, which isn`t really such a bad thing.

    Unique Quality: The camp has a swimming pool which you have to pay a small deposit for the key, a bar, games room, laundry, small shop and two shower blocks.
    The showers cost 20p but aren`t always hot and at times there can be a quite a queue.

Comments

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 Best Western The Hotel Bristol

We've found that other people looking for this hotel also know it by these names:

Best Western Newquay
Newquay Best Western
Best Western Hotel Newquay

Address: Narrowcliff, Newquay TR7 2NE, England