The Morritt Arms Hotel

Greta Bridge, Barnard Castle, DL12 9SE, gb

1 Review

The Morritt Country House Hotel
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85%

Satisfaction Very Good
Excellent
48%
84
Very Good
25%
43
Average
12%
21
Poor
7%
13
Terrible
6%
11

N/A

Value Score No Data

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Good For Solo
  • Families73
  • Couples76
  • Solo100
  • Business71
  • Expensive and disappointing

    by

    The Morritt looks the part from the outside, and it is a popular place for weddings. Whilst the happy couple might receive good service however, our experience was that for the 50 plus members of the wedding party not one was impressed or would return to the Morritt to stay or for a drink or meal.
    Rooms were cold, basic (ours were on a par with the Travelodge down the road - and they charged £19 per night for the same period) and staff were rude and unhelpful. The management responded to complaints aggressively and some of our party are looking to take legal action over Health and Safety grounds (a severely dairy-allergic 7 year old was made ill after being fed with dairy products. This, after the Hotel insisted they could cater for special diets, and the parents were told they were not allowed to bring in their own dairy free food).
    Staff argued, others 'bad mouthed' colleagues in front of waiting customers. Bills were incorrect, there were no control procedures to stop anyone charging any service to any room they liked and food portions were OK but TINY. For the wedding breakfast, I had a piece of chicken, less than one carrot, one potato and a sprig of broccoli - for which the bride and groom had paid an awful lot.

    Unique Quality: Nice conservatory/sun room was balanced by a frankly creepy bar.

    Directions: Just off the A66

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 The Morritt Arms Hotel

We've found that other people looking for this hotel also know it by these names:

Morritt Arms Hotel
Morritt Arms Barnard Castle
The Morritt Country House Hotel And Restaurant

Address: Greta Bridge, Barnard Castle, DL12 9SE, gb