Premier Inn Plymouth - City Centre (Sutton Harbour)

28 Sutton Road, Plymouth, PL4 0HX, United Kingdom

1 Review

Premier Inn Plymouth - Sutton Harbour
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Good For Couples
  • Families78
  • Couples85
  • Solo76
  • Business68
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    At all costs, get a harbour side room


    The service, the room, the cleanliness, and the facilities were all decent and exactly the same as at any other Premier Inn. They are what you expect and the price would be good, were it not for the issue below.

    When we checked in, we asked for a harbour view room, simply so we would have a nice view. Those rooms were full so, fair enough, we had a room at the other side. It was not a big deal until we went to bed.

    See the accompanying photos. Our room was on the first floor, a mere 3 metres from the roadway. It's only one wide lane in each direction, but it must be a busy thoroughfare. It's kind of an industrial estate neighbourhood (on the road side of the hotel) and cars, trucks, and motorcycles went roaring by at high speed until at least 2:00 AM. It gets worse. It was a hot summer weekend and the hotel has no air-conditioning. You are forced to open the window or stifle, and let yet more noise in. It was a decision between a rock and a hard place whether or not to open the window, and we experimented both ways - both horrible.

    They are obviously aware of the situation. In the room already were not one, but two portable fans. We had a horrible night's sleep. The only redeeming feature of this hotel is the staff. I spoke to reception in the morning to complain, and asked to whom do I write to make an official complaint and ask for my money back. Now apparently Premier Inn have a "good sleep guarantee", and they gave us a full refund right there and then. She was very understanding and knew of this issue.

    Still, I would rather have had a good night's sleep and pay for it than have a bad one for free. We had had a long day before and a long drive ahead of us to Cornwall that day. This hotel should not be renting out rooms on the road-side of the building, full stop. Maybe if they installed air-conditioning and sound-proof windows, it would be fine. This, by the way, would applies to all rooms on the road side.

    The rooms on the harbour side would be fine. you would still hear road noise through an open window, but I'm sure it would be tolerable. Mind you, I wouldn't want a room on that side either on the ground floor. Cars park just outside your window with headlights shining in, and people are walking just feet away as they return to their rooms after a night out. the only possible rooms you could accept would be harbour side, anything above the ground floor.

    Directions: A374 to Plymouth from A38. Signs for Coxside & National Marine Aquarium. Right at lights after Leisure Park. Next to the Lockyers Quay Premier Inn. Note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.

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Forum Posts

travelling routes

by kahalliday

Me and my Nan are coming down next week and staying at the Premier Inn, Plymouth East. I need to know how we go about from getting from the Bretonside Bus Station to the Premier Inn, and then from the Premier Inn to Derriford Hospital???

Any information would be gratefully recieved!!!

Re: travelling routes

by leics

I have used the Traveline website:

using the 'South-west' section (click on the map)

and the hotel postcode ( PL3 6RW, which comes up as the Beefeater restaurant).

From the bus station you need to walk to Viaduct B3 Exeter Street(about a minute) then catch the 22 bus, getting off at Crabtree Close and then walking about 4 minutes to get to the hotel.

For the hospital you need to walk for about 10 minutes to the Plymouth Road Superstore (ask at the hotel reception for directions) then get the X80 bus to the hospital.

It might be easier to take a taxi from the bus station to the hotel, depending on how much luggage you have and how your Nan will cope. It's a couple of miles, I think.

Re: travelling routes

by ranger49

Have you seen this site -

It might help you to get there.If not I would use the Contact US Link and email for specific directions.

One of my children worked here for a while and it is quite a big site.
Hope you find it and Good Luck.

Re: travelling routes

by johngayton

Unfortunately i can't access the Plymouth CityBus website at the moment to check the details but I think that the service 50 or 50A will do both your journeys for you. If I've got my bus number right then this runs from Royal Parade (the main road to your left as you leave Bretonside - a couple of minutes walk) and stops fairly close to the Premier Inn. Pretty much opposite the big Sainsbury's.

From the same stop it continues on to Derriford Hospital.

Re: travelling routes

by leics

You can see the 50 timetable/route here (it's working now, John):

It does go along Plymouth Road (where the hotel is) but I can't find a route map anywhere on the site.

Re: travelling routes

by johngayton

I'm glad some of my memory cells still work!

Back to the OP - service 50 stops pretty much outside your hotel and then you can get the same service out to Derriford hospital from the same stop. If you go into and look up the timetable for service 50 then scroll down to "50 - Plymouth City Centre - Leigham - Derriford Hospital" you'll get the timetable and a link to the route map.

Travel Tips for Plymouth

Mount Edgecombe

by freya_heaven

Mount Edgecombe is a country park & a stately home built in 1547, by the Edgecombe family. It was sold to Plymouth & Cornwall Council's in 1971.

The House was bombed during the war & gutted by fire, it has since been renovated. The House sits in 856 acres of beautiful coastal land, most of which is open to the public for free. This is a beautiful place to spend a relaxing day, try to come in the week when it is much quieter.

Have to admit Mount Egdcombe is in Cornwall, but it is only a 5 minute ferry ride from Plymouth, ( see transport tips)

The photo is the Orangery, built in 1760, which is now a restaurant & the Italian Garden. I felt the plants in the Italian Garden are reminiscent of a council roundabout! Nice trees & statues though.

Charles Cross Church

by Maeniel

This shell of a church is all that is left after the bombing raids of the second world war. The entire city centre was heavily damaged and this is a reminder of the spirit of endurance and overcoming the obstacles caused by such things as wars.


by Monique_T

Now about Plymouth, I have been there several times. The bus station is close to everything so it is easy to get everywhere.
Shopping, there is this big shopping street.
Walk along the sea and you have a great view and will see all the great things (lighthouse, monument for the people who fought in the war etc.)
There is this nice area called Barbican, there are signs to tell you where it is. It is a lovely area so you surely should visit it.


by grayfo

Plymouth is the largest of Devon’s cities and regional capital of Devon and Cornwall. It is also famous as a great sea port and from its association with Sir Francis Drake. A great deal of the nation’s seafaring history has evolved from or revolved around Plymouth.

National Fireworks Competition 2003

by Maeniel


Each Year, in Plymouth, there is a period during the summer where there are just none stop events.

This year, they were the International Powerboat Championships, The Presentation of the Colours to the Navy and the National Fireworks Championships.

The after images stayed with me for ages...

The work was very professional with lots of 'special' fireworks.

Some of the rockets for example, exploded with one half red and the other green.

They even managed to change the shapes of some of them, having a red heart exploded inside a white border - very impressive.

"Lots of Different Views"

This is a free show that spanned two evenings.

People lined the waterfront, or any other south facing hill in the vicinity. A few others went out on small vessels to get a very close up view. Though I imagine they suffered from neck ache aswell...

The view was best from the hill on which the citadel sits as this is where the artists directed their performances.

The set up was on the Mount Batten Pier, which meant all the explosions went off out over the water. One of the cool effects was the reflections on the water.

If you are in the area, try to make it there, and I'll see you there!!!


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 Premier Inn Plymouth - City Centre (Sutton Harbour)

We've found that other people looking for this hotel also know it by these names:

Premier Inn Plymouth (sutton Harbour) Hotel Plymouth

Address: 28 Sutton Road, Plymouth, PL4 0HX, United Kingdom