I stayed at the hotel on businessrecently.
The location is awkward to find and the parking charge on the spaces to the rear of the hotel is very odd (park at the front for free!).
Poole is an odd place that is totally shut down after 6 pm at night.
Stayed from 22.3.07 to 25.3.07, hotel is very clean, breakfast dishes are taken away promptly and tables are cleaned. Staff are very cheerful and helpful. Only a few minutes walk to the bus station, theatre and shopping centre.
Good just want a bed for the night place
This hotel is a great choice for a cheap overnighter where you want a hotel room more than facilities. The room was nicely decorated and furnished. Bathroom was very good with a large walk in shower (no bath). Tea/coffee etc was available in the room and extra teabags, coffee, milk etc available from reception for the more thirsty. No fridge or mini-bar.
Some comments say this hotel is too hot, but air cooling has now been installed since the last visit a year ago.
The lobby, bar and breakfast area has also been redesigned well and a decking area has been provided outside with parasols (ideal for smokers after the ban!).
There is a railway line to one side of the hotel but the station is very close so no high-speed trains roaring past.
Plenty of free parking is available - if the area in front of the hotel (which is small) is full, you get a parking pass for the much larger pay-and-display car park at the back for your full stay. It is well-lit with CCTV.
The buffet-style breakfast has cereals, fruit, yoghurts, croissants, juices, muffins, but the only hot breakfast food was toast. Enjoyable to watch the hurried floor show from the staff whenever the toasters set off the fire alarm! On arrival, the message on the TV mentioned that they were now doing evening snacks in the restaurant until 9:30 (didn't test it out though so worth checking first). There are a few restaurants very close by and more by the Quay (10-15 mins walk or £4.50 by taxi) and the hotel has a number of take-away menus to order from.
There only appeared to be one internet terminal (£1 fee) and usual pricey call charges from hotel phones. There is a wireless network available apparently (not sure of the fee if any).
At the Quayside on Thursday evenings in summer, there is a fireworks display (10pm) and live bands that attracts quite a lot of people - good to chill out with a pint and a good atmosphere.
Overall, a great place to stay if you mainly want a hotel bed in a nice room, a good simple breakfast but no gym, pool, tennis etc. That's why its called "Express"!
The room was comfortable and clean with fresh fluffy towels and we also had a smoking room what was a bonus!
The bathroom was well equipped with shower gel/shampoo and a double power shower, Myself and my new husband had great fun in the spacious shower ; >)
would stay at a holiday inn again even if it was to use the shower!! oh yes breakfast was very nice 2!!!
Jodie and Tim