More about The Beach Hotel
A rip off - tatty decor & unfriendly staff
We stayed at the Lulworth Beach Hotel for one night in August 2006. Upon arrival we we "greeted" by the teenage staff who it seemed were more interested in chatting to each other than helping the guests. The room was tatty. 1970's decor which had been given a lick of paint & some new bedding but nothing like we had expected based on the pictures on their website. The bathroom was tattier still. The dirty suite was brown and stained and looked like it hadn't been cleaned properly in a long time. Breakfast was appaling. Despite there only being 3 other couples in the breakfast room it took over 15 minutes before someone came over to ask what we would like. I orded boiled eggs which when they came were so undercooked they weren't even warm on the inside. The coffee was cold and the toast was burnt. What was more they then tried to overcharge us for the room on our departure. Our advice to anyone thinking of staying here is quite simply DON'T!
Redressing the balance!
Have just returned from 3 nights at this excellent hotel and, like other reviewers, feel that some of this negative feedback must be for the Lulworth COVE Hotel.
Our room (21) was one of the smaller ones but was fresh and clean with crisp cotton sheets and a very comfortable bed. It overlooked the duckpond and the cliffs at the front. At the end of a long day exploring this fabulous part of Dorset there was masses of steaming water for a relaxing bath.
Downstairs the restaurant is delightful - stripped wood floors and lots of fairy lights creating an enchanting venue for dinner. We ate there 2 of our 3 nights and found the food delicious, the excellent wine well chilled and the serving staff helpful and friendly. When we did have a minor problem with one of our main courses, the young lady serving did not hesitate but immediately said it would be taken off the bill (which it was). Sadly it was too cool and breezy to sit out on the decking before dinner, but we will save that for our next visit.
We can only urge others to discover this hotel for themselves - it is not cheap, but that is one of the reasons we chose it - to avoid threadbare carpets and chips with everything. We believe the Beach Hotel to be just what it claims to be - a small, friendly, boutique hotel. It is quaint, quirky and so different from your run-of-the-mill hotels - we missed out on the live music at the Beach Cafe so will be back soon!
Trust me....I'm talking about the right hotel here.
"The Beach Hotel, Lulworth"
Their website doesn't match reality.
I stayed 1 night and will never stay there again.
I attached some photo's of the bathroom.
Dirty rooms, bad breakfast, teenage staff who are not interested in their customers. A manager who was too busy counting the cash in the register...just shocking
Don't bother with the restaurant..
Breakfast Ok. (issue of poor quality sausages that someone else mentioned appears re-dressed. ours were premium and good.
Atrocious. Overpriced and Not good enough for the money..
(Mains ~£15, Sides ~£2.50 and puds ~£5.00) Main course of Seabass came with no veg, Duc only came with a small Potato Rosti- so we had to order side portions.
BUT...Chef was incapable of getting the main course and the sides ready together. [and there were only 2 couples in the restaurant so it wasn't like it was busy]
Our Duck and Seabass arrived - after a few minutes and no veg arriving I knocked on the kitchen door to see where it was..to be told 'It's coming..it's under the griller...'
Waitress apologised on delivery of the veg and offered to deduct it from the bill as means of redress.
Potato Daupinouse was average at best, Cauliflower gratin was bland and watery.... Seabass fine.
Room OK in general - Bed comfy - Room spacious..
Tv provided as were kettle and tea / coffee.
Bathroom a bit dirty (still has the dust and cobwebs that someone elses pics show)
Room (22 in our case) noisy - suffered badly one night with a group in the restaurant who didn't leave til gone 01:00.
Also potential to be disturbed by people in the lounge.
We complained about the noise and recieved an apology with explanation that the people should not have been in there that late. The issue appeared to be that the staff had all gone out and left the party to their own devices...
location good - although may not be cosmopolitan enough for some. We found it fine. Good views from the cliff paths - 20 minute walk to Durdle door. Other hotels and a pub within easy distance.
Would I stay again..Probably not.
Would I recommend it - only with a caution about the noise issues and the poor restaurant..
Disastrous Last Minute Booking
My wife and I were originally booked to stay in Weymouth but the hotel cancelled our room at the last minute, so after a frantic evening/morning of surfing we found this hotel. What a mistake.
We were booked into a room in the main building for two nights due to our last minute request with one night in the garden room and were completely underwhelmed by the quality - tatty decor, a view of a septic tank and a bathroom that almost forced you into the bath if you wanted to get to the toilet. We were then moved into the garden room, apparently the best accomodation there. This room was filthy. Hairs under the bed, cobwebs everywhere, damp and mould in the ensuite. Although it had been refurbished it had not been cared for and was very disappointing. After complaining about the mess an attempt was made to clear it up but unfortunately this appeared to involve a vague waving of a duster around the room leaving it wholly unacceptable.
We found the restaurant to be in general good in the evening however breakfast was always a little offputting as every morning we were greeted by a swarm of flies over the uncovered fruit.
We left this hotel before we were due to, as it was such a disappointment. I would not recommend this to anyone.
this was very possibly the worst hotel i've ever stayed in! We were there the same weekend as the previous reviewer!
we were booked into a room in the 'newly acquired(!)' Bishop's Cottage next door to the main hotel. The room was nothing like the pictures on the hotel's website! It was shabby and dirty, and things like the bedside lamps didn't work and there was no phone. When we arrived there were no towels or soap in the room and we had to ask twice about when these would arrive. They finally arrived 90 minutes after we'd got to the hotel!
However, the worst thing was the bathroom! it very obviously had not been cleaned for a long time! there was scum, limescale and mould everywhere and it smelt really bad. The worst thing was the leaking saniflow unit! When we arrived the unit and the floor around the bottom of the unit were covered in a dark brown, hairy scum! Eventually the cleaner came to remove this but after she had left we used the toilet and dirty water leaked out of the bottom of the unit!!
Eventually they agreed to move us to a new room in the main hotel (after having already told us that they were fully-booked and wouldn't be able to get an engineer out to the toilet until the next day!). However this second room was tiny, again not particularly clean and had twin beds rather than a double. The room over looked the septic tank and was noisey from the bar in another hotel next door.
The food was okay but the waiting staff were grumpy and unhelpful. Although our food was okay we heard other people complaining about the wait etc.
Overall, this hotel was dirty, shabby and extremely over-priced! i would never go there again. it is nothing like the pictures on the hotel's website!!! I wish i'd gone home rather than stay there!
could do better
I am writing this review funnily enough after reading a report in the sunday times about fake on line reviews, anyway i digress. I stayed at this hotel in october of this year and found it okish, in that the room was clean although very small, no 23 i think, although i was prewarned it was small. It was however clean, and comfy. My only main gripe was the food, it was not good value for money, not very imaginative, pretty poor, and for goodness sake, why cant the chef cook a yolk of egg properly, very strange .
A huge disappointment
My husband and I booked one night at this hotel after looking at the excellent but very misleading website. We booked room 22 at a cost of £95 as it was a double with ensuite shower room and a side sea view overlooking the duckpond.. In reality the room was very small, cheaply and shabbily furnished, the bathroom was tiny and dirty. There was no where to hang or place toiletries etc. There was only one hand towel and when my husband requested an extra one he was asked if he'd looked properly in the room! There was no remote for the tv which was situated on the deep window sill so was impossible to watch when the curtains were drawn. Oh well at least the restaurant should be good we thought but how wrong could we be. We both ordered the crab crostini starter, then sea bass and pork medallions as mains (av. £15), vegetables were extra £3.95 for a small bowl of chips is outrageous on top of inflated restaurant prices. We had to ask for new forks as the prongs on ours were bent. The starter was fine but then I was brought the same dish as a main course. After complaining (we got no immediate apology) my husband's sea bass was taken away while my main course was cooked (surprisingly within 5 minutes although the menu states that as everything is freshly cooked meals may take up to 25 minutes!) The wine that we ordered was not available and the price of wines jumped from about £17 to £26+ with very little in between. (The previous night we stayed at the Angel Hotel, Hinton near Salisbury and enjoyed an excellent meal with wine for £55 so our expectations are realistic.) The food was average but the taste definitely soured by the couldn't care less attitude of the staff. Breakfast was disappointing, in the cold light of day the restaurant looked uncared for, dead plants decorated the windowsills and wires hung down by the reception desk. The orange juice was of an inferior quality, not fresh, my coffee was cold and no one was around to complain to. When the waitress did eventually come she informed us that she wasn't able to concentrate on her job as she could only think of going back home (to South Africa we presumed). At £95 we expect better. We did complain especially when a service charge was added to our bill, this was deducted but the attitude was basically couldn't care less. This was such a disappointment as the location is beautiful and the website looks fantastic. I wish that I had heard of trip advisor before booking.
a home away from home
As a person who travels alot, I have stayed in all kinds of hotels-some horrific and some extraordinary. The Lulwrth BEACH Hotel definetely falls in the latter. Why it gets such bad reviews I don't understand?! It truely is a little gem surrounded by breathtaking views. Yes, it is an old countryside building, but it is clean and very cosy! The decor gives you a true "beachy" feel and ads to the "hominess" that I love in a place.
The restaurant was beautifuly lit with it's candles and fairylights-very romantic. Unfotunately I was traveling alone this time but thanks to the friendly staff I didn't feel awkward once! The food was rustic with a flair of fine cuisine and of excellent quality.
All in all this hotel needs to be seen for what it is-a family run little boutique hotel.Not a large mainstream hotel where the atmosphere is stiff and cold.Truely a home away from home!
Lulworth Beach hotel is dirty and horrible and the food is nothing to write home about and the staff are rude. Lulworth is a lovely place but our exceperience was not good at this hotel.