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Hotel Class: 
3 Stars - 1 Review and 206 Opinions
Beaufort Road, Kingston upon Thames, Surrey, KT1 2TQ, United Kingdom
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glittergal4091
- Reviews: 3
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Impersonal and shabby
I stayed for a week at the beginning of November 2007. The staff were pleasant enough but I felt dissatisifed by the difference between what I had been expecting from their web presence and what I actually got.
The room was nice but small and the bathroom was falling apart. Part of the hot tap came away in my hand so I left it on the sink, expecting the room staff to notice it and fix it. Instead it stayed like that. My shower was not enjoyable either - more water came out the side of the head than the holes in the bottom.
I ate in the restaurant one night and although the food was nice the staff could have been more interested and it was over-priced for what you get. A pint of diet coke cost £3, for example. I know it's a hotel but that doesn't encourage me to use their facilities, especially after shelling out for a room.
The location wasn't great, either. A good half hour from Kingston-Upon-Thames at a brisk walk or bus journey, depending what suits you best. There's a cash machine but it's one that charges. There's also a 'shop' for forgotten basics but they're quite pricey.
The only redeeming feature was that they have smoking rooms, which was very welcome at that time of year!
Unique Quality: Smoking rooms available.
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Smoking rooms available.
25 members live in Kingston upon Thames
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Antoinette Hotel
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- Antoinette Hotel Kingston Upon Thames
Address: Beaufort Road, Kingston upon Thames, Surrey, KT1 2TQ, United Kingdom