This is possibly the worst hotel I have ever stayed in. The service was brutal. I arrived in London at 7 a.m. and I could not check in until 2 p.m. I made a reservation for a room with 2 beds (because I was meeting my cousin) and they gave me a room with one bed. When I went back to the reception to ask for a room with 2 beds the guy snapped at me. Then he looked at my reservation and noticed he made a mistake. When I finally got into my room the fire alarm went off.
The next morning I went to get my free breakfast. There were 2 line ups for the breakfast downstairs, and one of the waiters sat me down not realizing other people were waiting in the other line longer then I was. Then right in front of me the head waiter exploded at the waiter who told me where to sit. Customer service was just brutal. Avoid this dump at all costs.
Home » Travel Guides » Europe » United Kingdom » England » Greater London » London » London Hotels » Best Western Paddington Court Hotel And Suites Reviews
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