Stayed there in Feb 2004
thought it was a good hotel for the price. clean if not spacious. had nice gathering areas. good location, very convient to two tube stops and across from a mall with a few shops, restaurants and a movie theater.
Best Western Phoenix Hotel London
Hotel Class: 
3.5 Stars - 2 Reviews and 890 Opinions
1-8 Kensington Gardens Square, London, England W2
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christine.j
- Reviews: 838
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A very nice place to stay
Update 2011:
In early January I stayed here again, this time in a single as I was on my own. I had booked far in advance, taking advantage of a super special - I paid about £ 48 for my single ,ensuite , including English breakfast.
The room was small, but perfectly adequate, it had everything I needed. The Westland would have had larger rooms, but the price was unbeatable. This really is a very good place to stay in London.
In 2007 we stayed there for the second time. Just a few steps from Bayswater tube station, this is a very nice hotel.Their doubles are adequately large (which for London means you can move without bumping into each other), nice bathroom and a good, continental breakfast. Their singles are smaller of course, but still large enough. They cost, however, almost as much as a double.(For about 6 Euro you can take a friend along).
The hotel has a locked luggage room, where they let you store your bags after check-out. Many hotels let you do this, but often they tell you to put your bags somewhere near the reception. They may be there when you come back or they may not. In the Phoenix hotel you need someone to open the door for you or to give you the key, a much safer way for storage.
The hotel is just a few meters away from Whiteleys Shopping Mall, very convenient for last minute souvenirs.
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CDNgirl
- Reviews: 167
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You must get a tub at the Phoenix!!!
I chose this hotel based on the location I wanted for this particular trip to London, and the fact that I had Best Western Gift Cards to spend!! It was really nice to be within walking distance of Kensington Gardens and Hyde Park, have a Tescos Express a few blocks away, not to mention the Bayswater tube station.
However, I will mention that the rates to use the telephone were absolutely horrible!! I mean, most hotels are going to charge you crazy rates, but given that this hotel is part of world wide chain, I would expect to at least have free local calls!! So don't forget to buy your phone card at one of the little shops on Queensway, and if you can, use a payphone!!
Also the breakfast is continental, if you want a big British fry-up, the full meal deal is 10 pounds!!
Unique Quality: What I really liked about this hotel was the bathtub, of all things!! It was long enough to lie down in, and the bathroom was really clean!! They also had full sized bath towels, which is one of the little things in a hotel that I really appreciate. Also, the single room that I had looked out the back of the hotel, not exactly a pretty view, but very quiet, which also was greatly appreciated!!
UPDATE: I checked into this hotel again, a year and a half later, and it turns out that the great bathtubs are not available in 'single' rooms. So I have a shower this time. Which wasn't bad, but I was bitterly disappointed not to have the tub!!
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Great location, small but clean
Stayed at this hotel for 1 week, 3-9 July 2004. Booked it based on comments from travel advisor and was not disappointed. The room was small (I expected that) but clean, plenty of hot water, great water pressure, clean linens, great bath towels and a fantastic location. Close to two tube stations, Kensington Gardens, Hyde Park and Notting Hill. Plenty of restuarants, pubs, cafes, and shops. The continental breakfast (included in room rate) was totally satisfying to us as we're not big breakfast eaters. Four different kinds of cold cereal, rolls, bread, croissants, ham, cheese, yogurt, juice, and canned fruit salad. No air conditioning, however the evenings were cool and comfortable. I'd think twice about staying here in August, though. Overall, a great place to stay.
good
The location of this hotel is good beause
both Basewater(circle) and Queensway(cent.)
are available.
Although I am not good at speaking English,
staffs are very kind.
Plus price is not so expensive in spite of London.
Nice hotel and great location
This hotel was nice and clean. Our room was pretty big and very comfortable, though the bathroom was tiny. The staff was friendly and helpful, we actually extended our stay and they were extremely accomadating. Overall the hotel was very nice. The area was really the best thing about this hotel. It is close to the Bayswater and Queensway Underground stops, which was nice for sightseeing, and getting to central London. However, most nights we stayed close to the hotel because there was so much for us to do there. There are many pubs and restarants within walking distance, one in particular was the Troller Hut, which has excellent food, entertainment and wonderful people.
Forum Posts
Best Western Phoenix Hotel In London
I'm coming to London in late November 2004 and have reserved a room in the Phoenix Hotel in Bayswater. Is this a good place to stay?
Pros?/Cons?
Re: Best Western Phoenix Hotel In London
Hi,
I'm not sure of the Phoenix Hotel but I stayed in one of the hotels (Berjaya Hotel) in Bayswater area when I was in London last year. The hotel is nothing to rave about but Bayswater is quite a strategic location. You can take a bus right to Marble Arch or even walk ( a bit tiring if you're a local but for a tourist quite exciting).
Hyde Park is just across the road. But if you're looking for the hustle and bustle of London, then you should consider other areas in town .
Have fun in London!
Re: Re: Best Western Phoenix Hotel In London
If you go to Tripadvisor.com and enter the hotel name into the search, it will give you reviews from people who have actually stayed there.
Have fun!!!
Re: Re: Best Western Phoenix Hotel In London
Stayed there twice and was not impressed at all.
I have paid less at some Holiday Inns than I have at this place.
The location is not bad though, there is a shopping center and movie theatre really close by.
2 Tube stations and lots of restaurants in several directions.
Re: Best Western Phoenix Hotel In London
I always choose a B&B or a Guesthouse rather than a Hotel.
About the location, is not bad; but you will have to get the underground if your aim is other than to visit Portobello Road Street Market
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What I really liked about this hotel was the bathtub, of all things!! It was long enough to lie down in, and the bathroom was really clean!! They also had full sized bath towels, which is one of the little things in a hotel that I really appreciate. Also, the single room that I had looked out the back of the hotel, not exactly a pretty view, but very quiet, which also was greatly appreciated!!
UPDATE: I checked into this hotel again, a year and a half later, and it turns out that the great bathtubs are not available in 'single' rooms. So I have a shower this time. Which wasn't bad, but I was bitterly disappointed not to have the tub!!
14590 members live in London
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Best Western Phoenix Hotel London
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Address: 1-8 Kensington Gardens Square, London, England W2