Britannia Hampstead Hotel London

Primrose Hill Rd, Swiss Cottage, London, NW3 3NA, United Kingdom
(3 star hotel)
#909 of 2,367 hotels in London
Very Good (3.5 out of 5.0) 2 reviews
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sparkieplug24's Profile Photo

Great staff not so good dinners

Good (3.0 of 5.0 stars)
by written on June 7, 2013

I have stayed in hotels all over Europe and have stayed in various ones in London some excellant, some good, some not so good and some terrible.

This hotel was not the worst I have ever stayed in but certainly wasn't excellant by any standards.

Firstly I will start with the positives of which there where a few. The staff where friendly helpful and always smiling and the hotel was in a quiet location a short walk from several shopping areas and near London zoo and Hampstead heath. We were in a room on the second floor 217 this room was large in size and was clean especially the sheets and the bathroom. The breakfast was wonderful really enjoyed this

Now for the negatives of which there were quite a few unfortunatley which is a shame. the furniture in the rooms was old and really in need of being upgraded there was a nice seating area in the room ruined by the fact the chairs really needed to be refurbished. There where loads of drawer space in the room shame some of the drawers where falling to bits to be perfectly frank I have thrown out better looking furniture. The bathroom was clean but the bath realy could do with being replaced the shower also wasnt the best but it worked and the water was warm. Now for the dinner which was my main gripe and Im talking the buffet dinner not the bar meals which always looked nice when I saw people eating them. First two nights the dinner was not very good cold watery soup, dried out meats, although the salmon was nice not the best Ive tasted but nice. Also I was not very impressed with the desserts either very little choice. the food improved on the last two nights but I think this was due to a few compaints from fellow guests. The bar wasn't cheap either but not as expensive as some others in London.

We were staying at this hotel as part of a coach tour meals where included and it was okay but not brilliant but I would stay again if the price was right as some things they did great just some little things they did badly.

In a nutshell the hotel was clean, in a quiet area of London with hardworking staff not the best but not the worst London has to offer. Also the hotel is about ten minute walk from chalk farm tube station its a flat easy walk but not ideal for elderly or disabled people but their is a bus stop located right outside the hotel. if I had paid the full rate of £110 per night room only I would have been extremly disappointed and if they are going to charge that much for dinner they really need to buy better quality meat and offer more choices. With a little TLC this could be a very good if not excellant hotel the potential is there for this with a little bit of work.

One little tip request a room thats NOT in the basements these do not have windows and Ive seen a few people complain they are too hot.

Unique Quality: Its a quiet area of London and there is a tube station withing 10 minutes walk of the hotel. Its near the zoo and it does serve bar meals as well as the buffet menus and these seemed nice.

Directions: hamstead heath area of London

DAO's Profile Photo


Great (4.0 of 5.0 stars)
by written on April 22, 2013

This is a typical Britannia Hotel. It has reasonable rooms, beds, facilities, good basic breakfast buffet, free newspapers and friendly staff. I have stayed here a few times, but would never dream of staying here from April to October. The rooms are absolute ovens. During the winter, this is a good thing. Stay here in the wrong month and you have no chance. The cheaper rooms are in the basement and have no windows. If you choose the ones under the conference/ball room (south side of the hotel) you will get silence and a good night's sleep. Rooms 19 & 20 are the best ones in the hotel for this. Unless it’s too hot. I learned this the hard way and sweated through the night. I even had my own electric fan. Definitely something to pack for staying in London.

Other than that, this is good value for money. It’s an easy 5-8 minute walk to the Tube, restaurants, shops and pubs. It is also on a quiet street at night. Rooms area bit basic, but with good towels, plenty of water pressure and the basic needs of a hotel room.

At night you can enjoy a reasonable restaurant, good bar and even live sports on TV. The staff are always friendly and anything requested, like an ironing board, arrives promptly. So if you have to work in London or are on a budget during the winter – this is a good hotel.

Stay here in summer and you will fry.

Unique Quality:


• 121 Bedrooms – all are en-suite
• Free newspapers
• Bar and restaurant
• 7 Meeting rooms and 3 Conference/Meeting/Banqueting rooms
• Wi-Fi (free in common areas, chargeable in the rooms)
• Luggage room
• Pet friendly
• Smoking rooms available

• Standard Rooms have:
- Coffee/tea making facilities
- Bath and shower with toiletries
- TV, telephone, hairdryer, closet, trouser press, free newspaper
- Some single rooms have a balcony and some doubles have a desk/chair
• Executive Rooms have:
- All the same as standard plus a desk and chair
• Studio rooms:
- As above with a double bed
- Additional seating area

Restaurant and Bar:
- Reasonable evening food and the hot breakfast is a Full English buffet
- Bar is fully stocked, has cold draft beers and snacks, wine list
- Lunch only served on Sundays
- Bar open to residents until the last one goes to bed

Car Parking:
- No reservations possible – first come, first served
- Chargeable

• Chalk Farm Tube Station (Northern Line - Edgware Branch)
• Bus Number C11 stops right in front of the hotel

Nearby Britannia Hampstead Hotel London

Britannia Hampstead Hotel London

We've found that other people looking for this hotel also know it by these names:

  • Britannia Hampstead London
  • Hotel Britannia Hampstead

Address: Primrose Hill Rd, Swiss Cottage, London, NW3 3NA, United Kingdom

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Amenities at Britannia Hampstead Hotel London

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Beverage Selection
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge

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