Slight problem with check in - would you really want your kids staying in a room four floors below your own? No we didn't either, best they could do was halfway along the same corridor as ours, even though we had mentioned when booking that we wanted two adjoinging rooms!
Anyway once that was sorted out it was a good base, walking distance of either Canary Wharf tube or a DLR station. They had their own pizzeria as well, which the boys enjoyed.
