Caswell Hotel

25 Gloucester Street, London, SW1V 2DB, United Kingdom
#714 of 1,619 hotels in London
Terrible (1.0 out of 5.0) 2 reviews
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Poor Value

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uncomfortable experience

Terrible (1.0 of 5.0 stars)
by written on September 12, 2009

The culture of this hotel made me feel so uncomfortable!

firstly, after I booked the hotel we noticed that this hotel would NOT give you any chance to cancel your reservation for free, no matter how early your book is. And it does not show this information (customer can not cancel their reservation for free) in the early steps in your reservation.

when you arrive the hotel, it will charge you for all your stay days in the time you check in. I never had such a uncomfortable experience before. Give me a feeling that you are not trusted and also you will have no chance to leave the hotel if you don't like it in the first day!

overall this hotel is the worst one in my whole trip, even the worst one in whole hotel-experience.

Unique Quality: I don't see anything outstanding in this hotel.

AndreasK's Profile Photo

The Caswell Hotel is a small...

by written on September 7, 2002

The Caswell Hotel is a small family-run hotel situated in the heart of Westminster, in easy reach from Buckingham Palace, Big Ben, Houses of Parliament and the Tate Gallery. I havn't been to the Caswell myself, but I've stayed at another hotel in Gloucester Street - sorry, don't remember the name of that hotel.

Directions: 25 Gloucester Street, London SW1V 2DB

Tel: +44 (0) 20 7834 6345

manager@hotellondon.co.uk

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Amenities at Caswell Hotel

  • Continental Breakfast
  • Room Service

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