The concierge was *extremely* friendly and helpful. Chatting away with me, circling all the important sites on my map (including some good nightclub spots) and even taking an early "break" to walk me over to St. Paul's Cathedral (though I am not sure his job called on him to be *that* helpful, but it was still a nice welcome to say the least).
The hotel was in a perfect spot for a newcomer. Not exactly in the busiest heart of the city, but across the street from Blackfriars Underground stop and a beautiful walk from many areas. In fact I found myself walking through most of the main attractions and wandering back to my hotel in mere minutes.
The hotel has two restaurants inside. One, a nice italian spot with some very good food and wine (but a bit on the expensive side) and another more cafe type of spot where you can pick up pastries, deli-style sandwiches and salads throughout the day.
I booked this hotel through a last-minute package on Travelocity and the complete package price was *extremely* affordable, though I think normal rates for this hotel are probably a bit more expensive than what I paid.
I had a really wonderful experience here and would definitely return on my next trip to London.
