Custom House Hotel At Excel

272-283 Victoria Dock Road, London, E16 3BY, United Kingdom
#479 of 1,619 hotels in London
Bad (2.0 out of 5.0) 1 review
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Docklands dump

Bad (2.0 of 5.0 stars)
by written on August 20, 2007

Me and my girlfriend decided to spend a weekend in London during our 2-week long stay together in the UK and since unfortunately we had to book on such short notice rooms available were hard to come by.
The cheapest of the lot I managed to find was this hotel which had one room on the first night and another room on the second night available, the second one being a lower-rated one (probably since it had no AC) which I still had to pay the same amount for as the better room.
The first night went quite well, the room was comfortable and we both slept well... The second night however wasn't very pleasant since it was September and the hot and humid weather meant we didn't get to sleep much... the constant noise from outside didn't help either.
Breakfast was horrid on both mornings. Not much was on offer as far as food goes except for the bare minimum and with staff moping around the very small and cramped dining room it was an altogether depressing start to both days.

The neighbourhood is also quite shady and I wouldn't have wanted to have to walk down any of the surrounding areas at night, but thankfully the DLR station was just across the road from the hotel so we didn't have to walk the streets at all.
Outdoor parking is provided (though it is quite limited) at a reasonable price and reception staff were pleasant, but I wouldn't recommend this hotel to anyone.

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Nearby Custom House Hotel At Excel

Custom House Hotel At Excel

We've found that other people looking for this hotel also know it by these names:

  • Custom Hotel London

Address: 272-283 Victoria Dock Road, London, E16 3BY, United Kingdom

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Amenities at Custom House Hotel At Excel

  • Restaurant
  • Wheelchair Accessible
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Free High Speed Internet
  • Suites
  • Bar / Lounge
  • Airport Transportation

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