Falcon Hotel London

11 Norfolk Square, Paddington/Bayswater, London, W2 1RU, United Kingdom
#450
Rank 450 of 1,619 hotels
in London
Bad (2.0 out of 5.0) 2 reviews
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worst hotel ever

Terrible (1.0 of 5.0 stars)
by written on June 30, 2011

I made a reservation in the internet for my daughter and friend for 9 days in the Falcon hotel.
Today they arrived, but there room was overbooked and instead they offered the girls to stay together one night in a one person room on the 4th floor (these rooms are already very very small), which the girls refused because of fire regulations. They had to go and find a room outside the hotel, which isn't easy.
When I made a complaint by email at the hotel, I got an email back, that the girls had used "strong" language and that they were not welcome at all anymore.
This is unacceptable and a very bad image for this hotel.
I would not recommand anybody to book this hotel, because if they make mistakes, they blame the customers!

Unique Quality: The staff is not nice at all and doesn't care about their guests

MichaelFalk1969's Profile Photo

A good budget hotel option !

Good (3.0 of 5.0 stars)
by written on August 13, 2007

If you are searching for a budget-price, no frills-hotel with a central location, this is it. A single room costs from 39 pounds, the rooms are spotlessly clean, and the location is excellent as it is only a few minutes walk from Paddington Station (good connections to Heathrow and the tube). The private toilets are sometimes outside the room (one level downstairs); the shower is ensuite - which was perfectly okay. Breakfast: the usual standard (I skip it anyway if I stay in London budget hotels).

The only thing that annoyed me not a little was that they advertised left-luggage facilities and then it turned out that you could only leave your luggage in the hallway. They wouldn`t even offer to take it to some staff room for just a few hours. But this is a minor problem as Paddington has left luggage storage facilities at a sensible price.

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Amenities at Falcon Hotel London

  • Restaurant
  • Suites
  • Continental Breakfast
  • Room Service
  • Free High Speed Internet

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