Hilton London Docklands

4 out of 5 stars4 Stars

265 Rotherhithe Street, London, SE16 5HW, United Kingdom

8 Reviews

Hilton London Docklands
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families71
  • Couples62
  • Solo50
  • Business41
  • Pomocub's Profile Photo

    Hilton Docklands


    I booked my room as a top secret hotel deal with lastminute.com, the room cost £50.00 per night for two adults in the Double Hilton Guest Room which usually costs around £100.00 if booked directly with the hotel.

    The hotel is in a beautiful location on the waterfront, most double guest rooms have either a city view or a partial view of the water.

    The room was nice, clean but I found it quite basic for a room that should have cost £100.00 per night. The bed was comfortable, there was a small television, a workdesk with a chair (very handy if you are staying on business) and the bathroom was also very tidy. Once you are inside the room it is very quiet which is a godsend in London.

    The reception staff were very pleasant and very helpful and the checking in system was very straight forward. They do ask to take details of your credit card on arrival even if the room has already been pre-paid.

    Check in time is around 3pm and the checking out time is about 12 noon.

    Unique Quality: The hotel has a free onsight car park and a shuttle bus which leaves the hotel roughly every 20 minutes and takes you to the nearest train station which is Canada Water, you can then get the tube from there into Central London. Outside of the Canada Water train station is a special bus stop for the Hilton Hotel and you can catch the shuttle bus back to the hotel. The use off the shuttle bus is completely free of charge and is very convinient.

    Pets are also allowed in the hotel but I would check with the hotel first before booking.

  • MikeStarr5's Profile Photo

    Sprawling Hotel But With Great Views


    This Hilton Hotel is tucked away in a rather dull back road called Rotherhithe Street. It seems to go on forever but eventually just as you are about to give up, you see the hotel on your left hand side (if coming from the Rotherhithe Tunnel end of Rotherhithe Street).

    The rather small car par is accessed via a ramp from the street but if it is full, which it often is, come out of the car park again and drive to your right and you will find some free street parking after the Blacksmiths Arms pub on your right. (By the way, the pub serves exc Thai food and real ale at much cheaper rates than the Hilton)

    This is a rather sprawling hotel. Very confusing to find your way around. The reception area is at one side of a small inlet on the River Thames and the bar, restaurant and the 3 rooms in which functions are held (the Thames Suite, the London Room and the room adjoining the aformentioned restaurant) are on the other side of the inlet.

    Guests are forced to walk quite a distance across a covered bridge to get from one side of the hotel to the other. They also have to work out what floor each bit is on. It is anything but obvious and not well signposted.

    London Room - across the bridge, along a corridor, up a set of stairs, turn right.
    Restaurant - across the bridge - Up two flights of stairs, passed the grand piano, find the bar and then ask someone to direct you to the restaurant (you will never find it otherwise !)

    Swimming pool and gym - No idea - and I have been there about 15 times. (Not that I have ever tried to find it! )

    I am sure you must be beginning to get the picture.

    The restaurant, which is upstairs near the bar, offers both a la carte and a pretty good eat all you like buffet service. Prices are in line with what you would expect to pay in the West End, even though this hotel is actually in the middle of nowhere. The quality of the food and the level of service does not disappoint.

    My room was fairly unremarkable, larger than average size, with a comfortable double bed or sometimes you get 2 doubles if you are in a twin. Perfectly acceptable en suite facilities. Clean, quiet.

    Unique Quality: If I had to pick one thing which would make me visit this hotel again it would have to be the view - The building could not be any nearer to the river Thames if it tried. In fact you can reach the hotel by river, as many of the London riverboat services stop there.

    Sometimes they have a barbecue outside on the terrace which is off the Thames Room. Thats always very nice !

    Directions: Take Rotherhithe Tnl south then last turning on the roundabout. Continue until you see a large green YHA sign on left then turn left. After 100yds turn right. 1 mile later u c Blacksmiths Arms on your left. After that turn left through arch to car park.

  • Kettleman's Profile Photo

    Great stay..


    An overnight on Hilton's 50% discounted price. Still came out at £60 for a double room for one night.

    Unique Quality: On the river opposite Canary Wharf. For chain, a really good hotel.

    Directions: Near former Surrey Docks. Parking on site but pricey at £15 for a 24h stay!

  • iaint's Profile Photo



    This was the venue for my last trip to London. It was a bold choice (because of location) and it turned out ideal.

    We were to be in Canary Wharf for a couple of days (London Arena) and the hotel is just on the other side of the river.

    Great rooms - big and well furnished. Hotel is right on the river (interesting in itself) and provides a ferry to get you across to Canary Wharf. From there it was easy to get the Docklands LRT to the Arena.

    We were flying in/out of City Airport and the hotel is on the wrong side of the river for that, but it should be easy enough to use a taxi to/from the ferry point. It is a bit of a way from central London - good for the east end and the City

    Unique Quality: Ferry!

    Riverside location.

    Directions: Across the river from Canary Wharf

  • asvetlana's Profile Photo

    A decent hotel close to Canary Wharf


    Not the type of luxury you would expect from a Hilton, but comfortable enough. The rooms are clean and have the necessary amenities, they're also quite spacious for a London hotel.
    Excellent bufet breakfast, friendly and efficient staff.
    The hotel is a bit out-of-the way, but it runs its own courtesy bus to and from Canada Water bus station. There's also a ferry taking you across the river to Canary Wharf.
    Hotelink does not run to this hotel, so if you have a flight early morning, your only option is to take a cab for GBP 50.
    Wouldn't call it exactly good value for money, rather decent value if money doesn't count. The best of all is its proximity to Canary Wharf - no need to worry about traffic when going to a business appointment.

    Unique Quality: There's a Being Well gym & spa free of charge for the guests - didn't have time to try it out though.

    Directions: Take the Jubilee line bound East and get off at Canada Water. The courtesy bus will pick you up from Bus Station C.

  • clivedinburgh's Profile Photo

    Wedding night


    I stayed here on my wedding night so didn't use any facilities other than room service!

    Unique Quality: The clipper in the dry dock has been converted into a quality restaurant that seat up to 30 and can be booked for private parties.

    Stunning views across the Thames to the London Docklands skyline

    Directions: On the river opposite Canary Wharf

  • tigerbear's Profile Photo

    Very nice hotel on the river Thames


    We stayed there for 2 nights on an extended weekend in London. The hotel was very nice and clean with the biggest room I have ever had in London. Free coffee and tea making facilites, even waterbottles were waiting in the room.

    The rooms was very, very quiet overlooking a courtyard and the river thames.

    Breakfast was definitely something to remember, the famous Hitlon breakfast with more choice than you could ever eat for breakfast. At a fantastic rate of 74£ this hotel was defintely a bargain.


    about 45 minutes to downtown london
    shuttle service from hotel to tube station Canada water (walking distance approx 25 minutes).

    Unique Quality: - very nice and quiet rooms
    - breakfast with an enormous choice
    - Ferry taxi from hotel straight into downtown London, price approx 3£

  • seansf's Profile Photo

    Not a great hotel !


    Only stayed at this hotel for one night- very disappointing. Location is not near anything- not even Canary Wharf. Room was large but cold and sterile, No charm at all. Staff was not very helpful. I would not recommend this hotel to anyone.

More about Hilton London Docklands

the excellent london hilton docklands

by A TripAdvisor Member

This was the best hotel I have ever been to. It cateres for people of all ages as I had taken my children with me. The food in the hotel was the best I have ever tasted and lots of it aswell. The rooms were very clean and spacious. the free bus service from the hotel to the canada waters tube station was excellent. Y ou could get to london in no time at all. I would reccomend this hotel to anyone wanting to stay out of london at nightime as it is relaxing looking over the river thames while eating your meals or having a relaxing drink at night time. Go and see it for yourself I will be going back again.

Another great stay at Docklands

by TripAdvisor Member Cath999

This is my third stay at Hilton Docklands. I love the location, and the river view rooms in the Wharf Building really make the stay special. Staff always very helpful.

First time at a Hilton

by TripAdvisor Member WaltR

We stayed at the Hilton Docklands on May 13th and 14th 2005 as the internet site I use gave this as the best deal. We come up to London from the SW of England about 3 or 4 times a year and normally stay at Thistles or Travel Inns nearer the West End but the rate here was the best this time and when we got a letter from the hotel saying dinner was included on the Friday night it was better still. The room was on the small side but clean and quiet. The breakfast was excellent and the buffet dinner was very good but I have to agree with a previous correspondent that drink prices were far too expensive. Staff both at reception and in the restaurant were excellent.
The only real criticism was the courtesy mini bus system. Returning from the theatre on Saturday night there was a long queue for the bus at Canada Wharf Tube Station and we ended up getting an ordinary bus (No 225) which stops right outside the hotel. The following morning we noticed there were 2 courtesy buses in the hotel car park so one wonders why they don't run both between say 2230 and 2330 on Fridays and Saturdays. Other than that no problems and we would certainly consider staying again although it is a bit far out.

Forum Posts

london docklands,canary wharf.

by johnwilky53

Has anybods stayed in the docklands area,like say the hilton docklands or the britannia international docklands ,are they o.k and easy to get to from the tube.

Re: london docklands,canary wharf.

by robine

No, I haven't, but I wouldn't recommend the Docklands area as a place for a tourist to stay. Very dreary, and dead at night.

Re: Re: london docklands,canary wharf.

by GillianMcLaughlin

Hi. I agree with Robine. The Docklands area is soul-less unless you are really fascinated by the architecture of high-rise blocks. Much better to stay nearer the hub of the city I'd say.

Re: Re: london docklands,canary wharf.

by DUNK67

we stayed at the ramada in docklands just before christmas, as stated before there isn`t much to do at night but the hotel was excellent. There is a docklands light railway (DLR) station about 5 minutes walk away and the city airport is just across the dock. The DLR takes about 20-30 minutes to get into the centre of london.

Re: Re: london docklands,canary wharf.

by planxty

I'd have to agree with the others, docklands is limited at night (I live very near there).

If you're going to spend that kind of money and want to be towards the East of the city, you'd be better staying at the Tower Thistle right beside Tower Bridge. It's only a few minutes walk to Tower Hill tube and the 15 and 25 buses run close by. they will take you into the centre and most of the tourist destinations quite quickly.


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 Hilton London Docklands

We've found that other people looking for this hotel also know it by these names:

London Hilton
Hilton International London
Hilton London Docklands Hotel London

Address: 265 Rotherhithe Street, London, SE16 5HW, United Kingdom