Changed its name to Hilton Euston; Not Great, Not Bad
by TripAdvisor Member Frqflier
Had a pleasant one night stay here but wouldn't seek this hotel out again. I checked in late on a rainy November Saturday, left early on a rainy Sunday morning and all I wanted was a good, safe, clean place to sleep which I got.
Check-in was efficient as was check out. I didn't eat the restaurant or bar.
Went with Hilton because it's a known brand and rate on the web site was decent. I stayed at the Euston Hilton because the London Hilton Kensington, which is even cheaper, was sold out.
As a single traveler paying a single rate I was not surprised when I got put in an extremely small room with a single bed. Not the first time this has happened to me in London so I wasn't miffed or surprised. Just not the kind of thing that has happened to me ever in the U.S, getting placed in a tiny room because you're solo, but has happened to me in Italy, France and the U.K.
Too noisy to sleep
by A TripAdvisor Member
My company regularly use the Hilton Euston (as it is now called) so this was my second visit. The first time I stayed everything was fine I had a clean large room on one of the upper floors. This time however, I was given a street facing room which was very noisy. The windows were shut but I could clearly hear the traffic, street noise and chimes of the local church every few minutes. Can honestly say I had the worst nights sleep of my life there.
Breakfast was good, but the room service left alot to be desired. Trying to have a conversation with a person who has very little grasp of English to order your meal late at night is frustrating. When the food came (tuna mayo sandwiches) it was sloppy and some of the napkins had been used.
I will probably end up staying there again on business (as have no choice) but will definitely ensure I have a back room!!
Nice and Very close to Euston Station, Late July 2004
by TripAdvisor Member CactusPatch
We had a nice 2 nite stay in London at this hotel. We arrived by train at Euston Station and then walked across the street to the hotel. The hotel was being painted on the outside so the place looked odd with the scaffolds set up. There was no noise. We choose the hotel because it had A/C. We like A/C in areas that could be noisy if we had to keep the windows open. Our room looked down on the hotel restuarant which as not an issue. The wireless internet cost was very affordable.
The breakfast was okay because we choose not to pay extra for the hot portion. Mario was very help as the Concierge. We simply walked back to Euston Station and took the tube to places we wanted to go. We also took the Big Bus Tour from a pick up point just down the street. We just couldnt get over the cost of everything in London.
Wonderful 4 star hotel, excellent location, great beds!!!!
by TripAdvisor Member lillypap
I stayed at the Euston Plaza end of September 2004. The location is just perfect! Walking distance from Covent Garden and Camden city, the British museum is just around the corner and if you choose to use the metro, Euston station is just 3 minutes walk away from the hotel!
Concerning the rooms & services, rooms were excellent, very-very clean (trust me, I am very picky), the bathrooms were just super (even the hairdryer was just perfect, didn't use mine!).
The only thing not being perfect was the elevator, they had only one working and it took long everytime... And the receptionists were efficient, but not really giving you personal attention, which I understand & accept from a 4 star hotel.
OK, but watch out
by A TripAdvisor Member
We stayed at the hotel a few days before the conversion to Hilton. The rooms are OK, the rest of the hotel was being refurbished. Watch out - the night front desk tries to substitute its own expensive car service over regular cabs, bills for newspapers never received and did not 'recall' our discounted room rates for the weekend nights, upon checkout. The location is just a little bit too far from everything to really be convenient.
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