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Hotel Class: 
4 Stars - 15 Reviews and 1489 Opinions
225 Edgware Road, London, W2 1JU, United Kingdom
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1504 Opinions
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Our Members Say
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christie357
- Reviews: 1
User Rating
do not stay in this hotel
I would not recommend anyone stay in this hotel the staff are so incompetent its unbelievable, the rooms in comparison with other hotels in the area of similar pricing are of a very poor standard. The staff are rude unhelpful and vindictive, the reason i say this is they refused to give me back my cash deposit i had left on arrival when i was checking out claiming it would be reimbursed back onto my card, so when i rang up a couple of days later to query why this had not been the case they claimed i had incured a late check out fee despite the fact i had checked out a day early which i tried to explain to the member of staff on the phone who was of no help whatsoever as his english was so poor i could barely understand him, so when i requested a member of staff whose english was better i had the phone slammed down on me and was told i was a racist and was discriminating against him by a manager who had called me back because he had been told by this member of staff i did not want to speak to him because he was not english which is totally untrue. so in short the rooms are of poor quality the staff are vindictive incompitent and unhelpful and i am still waiting for my cash deposit to be refunded. you have been warned!!
Unique Quality: this hotel has no unique qualities at all, its of a very poor standard in comparison to hotels of similar pricing in that area.
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akosilei
- Reviews: 19
User Rating
Our Home in London
Hilton hotels have always been of great service to us. So, in visiting London and without reservation, we were still lucky we were able to get atleast two night stay in Hilton Metropole. The weather at that time is at 9 degrees and too much walking blistered my feet, thank heavens they have a pool and sauna to which I took advantage of to recuperate to get myself ready for next day out in the park :)
- Opinion of Price: about average
- Related to: Budget Travel, Business Travel, Romantic Travel and Honeymoons
- Written April 10, 2011
Hilton London Metropole
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TexasDave
- Reviews: 789
User Rating
Helpfulness
Good Option for Families
This is a large hotel with two separate wings. It is a good option for families since there are rooms with two double beds, and some with a pull-out sofa bed as well. In 2010 it is being refurbished (it needs it badly) so in short order all rooms will feature marble sink vanities, updated carpet and curtains, etc.
There are many inexpensive restaurants (many are middle Eastern) a few grocery stores, and a self-serve laundry, in the area around the hotel.
Besides having access to the Underground at Edgware Station, several main bus routes pass in front of or very near the hotel. So although it's not particularly close to tourist attractions, getting to them is not difficult.
- Opinion of Price: less expensive than average
- Related to: Family Travel
Hilton London Metropole
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Djinn76
- Reviews: 808
User Rating
Huge hotel not far from Little Venice
This is a huge and pretty busy hotel. Architecture-wise, it is not very impressive, as usual, a big concrete tower. However considering the surroundings, it is not so much of an issue, for sure not the nicest part of London!
Located just in front of the Edgware road tube station, it is however at walking distance of Little Venice, a much nicer area.
It took quite some time to check me in. After messing around with his computer for a while, the clerk finally decided to give me a free upgrade! Great!
I was expecting to be impressed when entering my room (2219). Indeed, that was the case,…by its size!! It was rather small! More than enough for me but I’d rather consider it as a regular standard room. Obviously being at the 22nd floor, the view was pretty impressive even if there was not that much to look at. I was not facing the city…
The bed and pillows were just about ok, not super comfortable. Same thing for the bathroom. Again a shower in the bath tube…
I had read positive comment about the breakfast buffet. It was correct but I wouldn’t expect less than that for 20 pounds. I have already seen buffet much more impressive and with more choices than this one.
A swimming pool is available indoor but I haven’t got the time to check it.
Wireless internet access is available. It looks compatible with Ipass even if I have been charged for a day…)
All in all, even if not impressive, this was a pretty decent hotel.
- Opinion of Price: more expensive than average
- Related to: Business Travel
Hilton London Metropole
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SassyMcPeaches
- Reviews: 29
User Rating
In a word: huge!
In a word, huge. And it's not cheap either. At the time I stayed at the Hilton London Metropole, it was the largest hotel in the city and might still be to this day. Restaurant options within the hotel are plentiful, but prices are high. Food is tasty, but lines are long. There was a motorway outside our room so we didn't wander around the surrounding neighbourhood, but our room was quiet. Paddington Station isn't too far away. Overall, it’s a Hilton so don’t look for any London flavor. But compared to a budget option, it’s a nice little bit of luxury.
- Opinion of Price: about average
- Related to: Business Travel
Hilton London Metropole
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Emile72
- Reviews: 253
User Rating
Huge Hotel close to Paddington Station
Stayed here for a couple of nice. The location is good in respect of Paddington station. The hotel is huge and thus you can expect line ups at the check in desk and other desks from time to time.
Dinner is not that spectacular, breakfast is good, lots of choice, but can be busy.
The rooms are clean and quite spacious, I would say average Hilton standard in a large city.
Walking distance from Oxford Street, Hyde Park and Paddington Station.
- Opinion of Price: about average
- Related to: Seniors, Business Travel, Family Travel
Hilton London Metropole
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zizland
- Reviews: 15
User Rating
I hate this hotel...
when i stay at hiltons, i expect a basic level of service. this place usually fails to deliver it. despite the number of visits i've had here, i rarely find the experience to be positive. the hotel is large and indifferent. the workers are not very friendly - although this may be due to cultural differences versus intent. the check-in process is laborious - i've never had less than a 1/2 hour wait - and i'm a high status hilton honors member! the executive lounges are crowded. the entire experience is one of hustle and bustle - and not in a good way.
the one good thing is that, as a business hotel, it is cheaper than many of it's competitors and i guess i should expect this for the price.
Unique Quality: decent location. quick walk to marble arch or paddington station. tube stop on other side of the street. not much to do in the area, but convenient to get to places you'd rather be.
- Opinion of Price: less expensive than average
- Related to: Business Travel
Hilton London Metropole
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julia79
- Reviews: 73
User Rating
Helpfulness
Hilton London Metropole
Service-excellent!
I recommend this hotel because I liked it very much.
Unique Quality: The view wasn't very good, in fact.
- Opinion of Price: N/A
- Related to: Museum Visits, Theater Travel, Business Travel
Hilton London Metropole
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Magvictoria
- Reviews: 47
User Rating
Great strategic location
A very nice hotel if you are getting a room at a special rate or priceline deal. Thouhg standart rooms cound seem rather basic.
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Dabs
- Reviews: 3803
User Rating
Helpfulness
Priceline 4* Regent's Park
2nd stay Januaury 2008 for 8 nights
I've stayed here twice now, most recently for 8 nights for $110 plus tax by bidding Priceline for a 4* in Regent's Park. It's a very busy convention hotel so I think the long stay drove the rate up a bit. I always check Bidding For Travel before bidding on Priceline.
Perhaps not an ideal location for the 1st time visitor but for someone like me on their 11th visit to London doing several daytrips from Paddington, the location was great, very close to both Edgware Road tube stations. You should be able to see the highrise Hilton from either tube station, one serves the Bakerloo line, the other serves the Central, District and Hammersmith lines. You can also catch buses along Edgware Road, bus 98 took me to Oxford Street.
Suzan's Cafe where I had breakfast on my June 2007 visit was closed but there are several other places along Praed Street that do breakfast. If you are looking for lunch or dinner, Edgware Road is lined with middle Eastern/Lebanese restaurants plus you are within walking distance of Paddington Station where I found two good kebab shops, Lolita and Flames. There's a Marks & Spencer within a block which has a food hall and also a Sommerfield grocery store a few blocks south of the hotel on Edgware Road plus a Woolworth's where we stocked up on Love Hearts.
My 2nd picture is of the flats near the tube station, I really like the gingerbread look to them.
Unique Quality: Room-I thought the bed was a little uncomfortable for a 4* hotel, the mattress was on top of a wood frame in both the double and twin rooms. The twin double room was small but not claustrophic. There was a minibar, tea service, in room safe, TV with very limited channels. You have to pay extra if you want a refrigerator.
Bathroom-good water pressure and plenty of hot water in the shower, full range of toiletries including shampoo, conditioner, bath gel, soap and lotion. Decent towels, hair dryer.
We had quite a few service glitches in January 2008-our safe was locked and we couldn't use it, no matter what we tried we couldn't clear the blinking message light on the phone, the door key had to be reset three times and the elevators would occasionally reset themselves and start going the opposite direction. We called service 4 or 5 times to get the safe and phone reset with no results.
Overall, it was OK with the Priceline rate but no way would I pay full price for this Hilton, it is not up to Hilton standards.
- Opinion of Price: more expensive than average
Hilton London Metropole Photo: Hilton Metropole
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Looking for Quaint Restaurant/pub near Hilton Metropole
My son & I are going to be spending our last night in London at the Hilton Metropole near Paddington. The rest of our trip is pretty well planned but I'd like to find a fun, quaint pub or restaurant within walking distance from that hotel. This appears to be an area rather short on places like this. Can anyone make any suggestions? Thanks.
Re: Looking for Quaint Restaurant/pub near Hilton Metropole
You can look around on www.londoneats.com or www.squaremeal.co.uk. They often have good suggestions by area. There are lots of interesting restaurants near Notting Hill - not too far from Paddington.
Re: Looking for Quaint Restaurant/pub near Hilton Metropole
How about this for an fun idea - Have you ever been on the boats on the regents canal ? There are lots of them and they run from an area known as Little Venice up through Regents Park and the London Zoo and as far as Camden Lock.
From where you are - come out of the hotel and walk along the Edgware Road, away from Marble Arch. Turn left at Blomfield Road - Just after the Canal Cafe.
Walk along this road and at the point where it bares to the right , you can either follow the road and there are some canal boat trips there (Jasons)
http://www.jasons.co.uk/jsp/index.jsp
or you can turn left over the bridge and immediately right after 20 metres down a sliproad onto a tow path and there are even more boats there.
Here is a map of the area for you
http://www.streetmap.co.uk/newmap.srf?x=526750&y=181750&z=1&sv=526750,181750&st=4&ar=N&mapp=newmap.srf&searchp=newsearch.srf
I personally love those canal trips but would eat when I get to Camden. The market is fantastic and there are lots of restaurants - Or you can have a meal on the boats.
Regards
MIke
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Room-I thought the bed was a little uncomfortable for a 4* hotel, the mattress was on top of a wood frame in both the double and twin rooms. The twin double room was small but not claustrophic. There was a minibar, tea service, in room safe, TV with very limited channels. You have to pay extra if you want a refrigerator.
Bathroom-good water pressure and plenty of hot water in the shower, full range of toiletries including shampoo, conditioner, bath gel, soap and lotion. Decent towels, hair dryer.
We had quite a few service glitches in January 2008-our safe was locked and we couldn't use it, no matter what we tried we couldn't clear the blinking message light on the phone, the door key had to be reset three times and the elevators would occasionally reset themselves and start going the opposite direction. We called service 4 or 5 times to get the safe and phone reset with no results.
Overall, it was OK with the Priceline rate but no way would I pay full price for this Hilton, it is not up to Hilton standards.
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Hilton London Metropole
We've found that other people looking for this hotel also know it by these names:
- Hilton Metropole London
- Hilton London
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Address: 225 Edgware Road, London, W2 1JU, United Kingdom