What a disappointment!
When people think "Hilton" (no, not Paris Hilton), they think about a top-notch hotel. People BRAG about staying in a Hilton hotel, sadly, I cannot brag.
My stay was pretty disappointing, to say the very least.
It was my last night in London, and all I wanted were some chips and some Ben and Jerry's ice cream. I called room service (this hotel is in the middle of nowhere, you are at the mercy of the hotel) and let it ring, and ring....and ring. Twenty minutes went by, I called and called. Finally, I called the operator and she went "Oh, yeah, we've already had a few complaints" BAH! It's a small hotel, they cannot be swamped!
Anyhow, aside from that (took me over two hours to get chips and ice cream), the shower was covered in hair (not mine), and the shower head was broken so that when I turned it on, it blasted me in my eyes and practically blinded me (at 4 a.m., this is the worst thing to have happen to you, or at least it was to me) The staff didn't seem to understand my anger.
The only good thing I can say about this hotel is it's close to the airport.
Unique Quality: Location!